- Humana (Washington, DC)
- **Become a part of our caring community and help us put health first** The Agent Support Representative provides timely and effective sales support to ... Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents… more
- Travelers Insurance Company (Ashburn, VA)
- …+ Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners. + Recognizes when to ... education credits as mandated. + In order to progress to Claim Representative , a Trainee must demonstrate proficiency in the skills outlined above. Proficiency… more
- Travelers Insurance Company (Ashburn, VA)
- …+ Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners. + Recognizes when to ... claim handling experience or successful completion of Travelers Outside Claim Representative training program required. + Valid driver's license required. **What Is… more
- Cardinal Health (Washington, DC)
- …the day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our customers' concerns, aiming at a first-call ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision… more
- Justice, Bureau of Prisons/Federal Prison System (Washington, DC)
- …vacancy KSAs or competencies; and 3. Submit the appropriate documentation to support your CTAP eligibility. NOTE: Applicants claiming CTAP eligibility must complete ... for original appointment to a position in a Bureau of Prisons institution. The representative rate for this position is $156,737 per annum ($75.10 per hour). Special… more
- TekSynap (Reston, VA)
- …The Agentic Systems Engineer will architect and operationalize multi- agent orchestration logic, enabling autonomous coordination, planning, and self-validation. ... Core responsibilities include: + Architect and operationalize multi- agent orchestration logic, enabling autonomous coordination, planning, etc. + Design and maintain… more
- TekSynap (Reston, VA)
- …a team environment on either UX / Front-End Development or Agentic Agent Integration. + **UX / Front-End Development** + Build responsive, human-centered dashboards ... and compliance status. + Implement intuitive interfaces to visualize agent behavior, decision flows, and operational states, supporting human-in-the-loop feedback.… more
- TekSynap (Reston, VA)
- …messaging, reasoning, validation, and governance. + Set technical direction for multi- agent frameworks and ensure alignment with NGA CORE, AGAIM, GREAT, and ... protocols (FIPA ACL, KQML) and event-driven architectures (AWS EventBridge) for agent -to- agent (A2A) coordination. + Oversee the reference architecture for… more
- EMCOR Group (Mclean, VA)
- …security technology available today. The ECS headquarters team provides key support for its electrical and mechanical companies, including finance and accounting, ... The ITTechnical Analyst is responsible for providing general IT support to ECS and the local IT support...teams as well as operational teams + Proactive change agent skills with competent follow through + Ability to… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- EMCOR Group (Mclean, VA)
- …security technology available today. The ECS headquarters team provides key support for its electrical and mechanical companies, including finance and accounting, ... **SUMMARY** TheVista Technical Analyst is responsible for providing IT support for Vista ERP to both ECS and the...teams as well as operational teams + Proactive change agent skills with competent follow through **Qualifications** To perform… more
- TekSynap (Reston, VA)
- …thresholds + Build scoring logic and performance scorecards, integrating with agent monitoring frameworks to detect constraint violations and trigger re-validation ... feedback from human analysts + Familiarity with Model Context Protocol (MCP), Agent -to- Agent (A2A) communications, and multi- agent orchestration frameworks +… more
- Oracle (Washington, DC)
- …Data Strategy & Acquisition: Drive the creation and curation of high-quality, representative datasets required for training and validating agent models, ... Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent ...to support the smooth launch of new agent capabilities. + Compliance & Risk Awareness: Ensure that… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming ... sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in implementation of… more
- EMCOR Group (Mclean, VA)
- …security technology available today. The ECS headquarters team provides key support for its electrical and mechanical companies, including finance and accounting, ... technology. **SUMMARY** TheDirector of IT Operationsis responsible forthe IT infrastructure and support services provided to ECS and its Operating Companies. This is… more
- TekSynap (Rockville, MD)
- …Security Information andEvent Management + Experience in architecture, design, support , maintenance, and expansion of an enterprise logmanagement/SIEM infrastructure ... + Experience in monitoring an enterprise log management/SIEM server and agent infrastructure forcapacity planning and system optimization + Experience in deployment,… more
- TekSynap (Arlington, VA)
- …improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve as a further escalation point ... scalable,efficient technology that enables continuous access to data securely. In support of this mission,FDIC established ServiceNow as an enterprise platform in… more
- Serco (Washington, DC)
- …of Team Submarine located in Washington, DC, where you will provide technical support covering a wide variety of Team Submarine logistics issues, including overall ... supply chain support for obsolescence resolution. As part of this dynamic...attack submarines through coordination with the associated In-Service Engineering Agent (ISEA) and ISEA Managers. + Coordinate Integrated Product… more
- Alaka'ina Foundation Family of Companies (Frederick, MD)
- …phases of infection in representative laboratory animals prior to and following agent exposure. Support all logistical and technical aspects of AAT supported ... Animal Clinical Pathology and Telemetry (AAT) Senior Research Technician to support our government customer located in Fort Detrick, Frederick, MD. DESCRIPTION… more
- Alaka'ina Foundation Family of Companies (Frederick, MD)
- …phases of infection in representative laboratory animals prior to and following agent exposure. + Support all logistical and technical aspects of AAT ... Clinical Pathology and Telemetry (AAT) Research and Telemetry Technician to support our government customer located in Fort Detrick, Frederick, MD. DESCRIPTION… more