- Edge Concepts (Arlington, VA)
- …minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on ... and events, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company! The… more
- Zurich NA (Washington, DC)
- Claims Call Center Representative 116763 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers ... 5 Mbps up and 10 Mbps down Preferred Qualifications: + 6 months or more of call center experience + Strong data entry skills and the ability to type 32 WPM or… more
- Aston Carter (Arlington, VA)
- Job Title: Fully Remote Call center representative - must pick up equipment in Arlington, VA Job Description + Customer Service Excellence: Provide ... customer problems, demonstrating patience and empathy. + Technical Proficiency: Operate call center software and systems efficiently, maintaining accurate… more
- Trustmark (Washington, DC)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + ... Identifies problems and relevant issues in semi - routine situations and assesses using standard procedures. + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules,… more
- Transdev (Hyattsville, MD)
- …Find out more at www.TransdevNA.com or watch an overview video athttps://youtu.be/ilO5cv0G4mQ The Call Center Training Manager will lead the training of all ... staff. Experience: + Minimum of three years' experience training call and control center staff, including program...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... requirements of the contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination strategies and resolve… more
- Conviva (Washington, DC)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- Merck (Washington, DC)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer centric ... to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by modeling the required knowledge… more
- DealerOn, Inc. (Rockville, MD)
- …member of a team Preferred Education and Experience: + Previous experience in outbound call center , inside sales experience, or related sales experience + Strong ... Job Description: The Inside Sales Representative will play a fundamental role in achieving...potential clients + Answering potential client questions and follow-up call questions + Working with sales team when closing… more
- CAI (Washington, DC)
- …issues, including claims and continuity of care. + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties. + ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative , you will provide first level support and resolution to provider… more
- Highmark Health (Washington, DC)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Randstad US (Rockville, MD)
- …+ PLEASE NOTE: This role requires an active Property & Casualty license Skills + Call Center Support + Account Management + Answering Phones + Oral Communication ... property and casualty insurance representative . + rockville , maryland + posted 1 day ago **job details** summary + $51,750 - $53,750 per year + permanent + high… more
- Koniag Government Services (Chantilly, VA)
- …is seeking an experienced and a dedicated **Bilingual** **Customer Service Representative (CSR) that speaks fluent Mandarin** to support our government client ... using the provided CRM solution and other identified Contact Center (CC) technology + Speak and write using plain...and flow of the inquiry or request and manage call time effectively **Education, Work Experience, Knowledge, Skills &… more
- Highmark Health (Washington, DC)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- CVS Health (Washington, DC)
- …to gather information while on a call + Experience in highly transactional call center environment + Excellent customer service and critical thinking + Must ... care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just… more
- US Bank (Frederick, MD)
- …Sells products and services to existing and prospective customers in a centralized call center environment. Receives inbound sales calls. Discusses and assesses ... grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared… more
- Navy Federal Credit Union (Germantown, MD)
- …skills Desired Qualifications + Experience in member/customer service preferably in a call center , retail banking or financial institution + Experience in ... working in a credit union environment Hours: Available Monday - Saturday, hours based on business needs. Location: 11534 Middlebrook Road, Germantown, MD 20876 Based upon business needs, this position may require working at or transferring permanently to… more
- GAP Solutions Inc (Washington, DC)
- …(SME) to support OCSO as a United States Capitol Police (USCP) Command Center Liaison (CCL). The support will be performed primarily through monitoring, tracking, ... the AOC as determined by the OCSO Contracting Officer's Representative (COR). Duties and Responsibilities: The AOC USCP CCL...work will be conducted onsite at the USCP Command Center or specified alternate location. Task 1 - Required… more
- HomeSafe Alliance (Washington, DC)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more
- CoreSite (Reston, VA)
- The Data Center Technician II assists in the operational integrity, security, and regulatory compliance of the data center . The technician is to have a basic ... knowledge of the fundamentals of telecommunications and data center operating procedures. He or she will acquire job...special requirements: + The physical demands described here are representative of those that must be met by an… more
