- Randstad US (Beltsville, MD)
- ccaas architect . + beltsville , maryland (remote) + posted 1 day ago **job details** summary + $80 - $90 per hour + temp to perm + bachelor degree + category ... + reference1071192 job details job summary: Randstad Federal is seeking a CCaaS Architect in support of a program at Department of Labor location: BELTSVILLE,… more
- Amazon (Herndon, VA)
- …and skills necessary to help position AWS as the Cloud Contact as a Service ( CCaaS ) cloud provider of choice for customers? Do you love building new strategic and ... team as an Amazon Connect Customer Success Specialist Solutions Architect (CSS SA)! WWSO is part of the AWS...a leader in the Contact Center as a Service ( CCaaS ) market segment. As an AI-powered cloud contact center,… more
- Highmark Health (Washington, DC)
- …certifications such as Java Developer, DB2, Cogno, PEGA, Enterprise Architect (SCEA), Project Management **SKILLS** + Experience in designing and implementing ... contact center technologies aligned to business objectives for on-prem and CCaaS environments + Develop technology roadmaps that align with business priorities and… more
- Amazon (Arlington, VA)
- …communications protocols and APIs such as WebRTC and SIP or similar CCaaS technology Preferred Qualifications - Experience developing solutions and passion for ... hands-on experience with scripting/coding (eg python, java, c#, .NET, or Node.js) - History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises - Experience migrating or transforming legacy customer… more
- Sprinklr (Washington, DC)
- …+ Experience in the SaaS technologies + Experience in Customer Experience Management, CCaaS is a plus + Ability to build trusting relationships with stakeholders + ... and interpret sales performance reports for strengths and gaps + Architect /Construct outcome-based enablement programs + Ability to facilitate design thinking, human… more