- Michaels Arts and Crafts (Vienna, VA)
- …Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service .Assist Store Manager in leading and managing adherence to ... Store - DC-VIENNA, VADeliver a customer centric shopping experience by managing and delivering...manage your team to achieve their role KPIsPlan and lead the execution of class and in-store events in… more
- TTEC (Cooksville, MD)
- …to the Role Active Property and Casualty license 6 months or more of customer service experience Great written and verbal communication skills in Spanish-English ... working remotely in the United States, you'll be a part of bringing humanity to business. #experienceTTEC Our employees...Lead . You'll contribute to the success of the customer experience and the overall success of the team.… more
- The George Washington University (Ashburn, VA)
- …work distribution for peak periods and trains student workers to provide quality customer service to office visitors, assists students with general questions ... is seeking an Academic Department Administrator to work with the Lead Academic Department Administrator to support the office.Duties and Responsibilities:*Acts as… more
- The George Washington University (Washington, DC)
- …opportunities for athlete and fan engagement. Oversee and manage all aspects of customer service for athletic events, ensuring a positive and engaging experience ... by addressing inquiries, resolving issues promptly, and managing a staff of customer service representative. Sport Supervisor for Spirit teams. The position… more
- The George Washington University (Washington, DC)
- …Responds to specific donor/departmental requests where necessary. Maintains effective customer service policies and procedures. Recommends and implements ... establishment. Collaborates across the university and with internal DAR stakeholders to lead upgrades, enhancements, and the setup of targeted solutions for gift… more
- The George Washington University (Washington, DC)
- …skills and the ability to build interpersonal relationships. Experience in a customer service environment. Critical thinking skills - Ability to solve ... with the OVPR long-term strategic and business objectives. Serves as project lead /liaison with GW IT for system implementation of new applications in support… more
- Burlington (Leesburg, VA)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- AAA Mid Atlantic (Seven Corners, VA)
- …high school diploma/GED + Minimum of three (3) years of previous sales and/or customer service experience + Have effective communication skills both written and ... + Become part of AAA's established & trusted brand! We've...to 7% The primary duties of the Staff Assistant/Team Lead are: + Consistently up-sell/cross-sell AAA products including new… more
- Burlington (Gaithersburg, MD)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... by working closing shifts on nights and weekends as part of the leadership rotation schedule. **Responsibilities:** + Role...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead … more
- General Dynamics Information Technology (Falls Church, VA)
- …delivery of the customer digital workplace services for the program: + Lead customer services for NIPRNet, SIPRNet, and JWICS environments. + Lead ... solve some of the world's most complex technical challenges. We are seeking an **Enterprise Customer Services Lead ** to help lead a new award opportunity in… more
- Amazon (Arlington, VA)
- …briefing senior management and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead negotiations and ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...sector sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) * Act as a… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Principal Associate, Customer Support Lead We are seeking a dynamic and results-oriented End User ... Support Lead to join our team. In this role, you will play a pivotal part in ensuring the exceptional performance of our End User Support team while fostering a… more
- Leidos (Reston, VA)
- …Our National Security Sector has a new opportunity for a **Business Development Lead to conduct business development activities focused on the Department of Homeland ... Security (DHS), specifically DHS Headquarters, US Secret Service , Immigration and Customs Enforcement, and United States Coast...VA office. This is an outstanding opportunity to be part of a team of Business Developers focused on… more
- Amazon (Washington, DC)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and to create innovative solutions. Key job responsibilities - Lead negotiations and customer closure for strategic,...regional sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) - Act as a… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description As a Strategy and Transformation Lead for Amazon Web Services (AWS), you will...and experience across two core functional areas: 1. The Customer Transformation function works hand-in-hand with Sales, Executive Advisors,… more
- Gap Inc. (Columbia, MD)
- …the primary focus. + Seek out and engage with customers to drive sales and service using suggestive selling. + Enhance customer experience by using all omni ... but together we're unstoppable. **About the Role** As a Lead , you're responsible for supporting our management team by...customers and your team to meet goals. + A customer -focused service provider both on and off… more
- Valet Living (Herndon, VA)
- Join our team as a Lead Service Valet. You will work in conjunction with the Area Leader and assist with managing the total service delivery for the ... communities. This includes providing direction and oversight for the part time associates ( Service Valets) within the...GED equivalent. AA degree preferred + Preferred experience in customer service and prior people management +… more
- Cayuse Holdings (Arlington, VA)
- **Overview** The Service Desk Lead (SDL) will be responsible for leading a mid-size team of Service Desk Agents in a dynamic 24/7/365 operating environment. ... and quality of data collected, reports created, and understand the mission impact of Service Desk functions. + Coordinate with Federal Lead , Service Desk… more
- ManTech (Herndon, VA)
- …agreed upon policies, processes, and SOPs + Assist in defining and implementing a customer service satisfaction program + Assess requirements for and advise on ... **Secure our Nation, Ignite your Future** Become an integral part of a diverse team while working at an...for advancement. ManTech is seeking a motivated, career and customer -oriented **Director** to provide unparalleled support to our … more
- CACI International (Arlington, VA)
- …SLAs/KPIs + Reviews service delivery process and procedures, recommending customer service and IT process support enhancements, researching and recommending ... maintained with accurate information + Work with the TOC Lead and customer to provide the highest...part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
