- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an… more
- Quorum (Washington, DC)
- …recently acquired Capitol Canary, a market leader in grassroots advocacy software. As a ** Customer Success Manager ** , you will be responsible for driving ... You** + You have at least 3 years of experience serving as a Customer Success Manager or Account Manager for a Software-as-a-Service (SaaS) platform.… more
- Rocket Software (Washington, DC)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within ... can help us engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius specialty, you will work cross-functionally… more
- Trellix (Reston, VA)
- **_Job Title:_** Customer Success Manager , Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Forrester (Washington, DC)
- …you are responsible for the engagement value delivered to Forrester's largest clients. The Customer Success Manager will orchestrate the customer journey ... to share potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest impact on client engagement and… more
- Quality Technology Services, LLC (Ashburn, VA)
- …That is why QTS is **Powered by People!** **The Impact You Will Have:** The **Hyperscale** ** Customer Success Manager ** is the primary point of contact for a ... informed of key QTS information that is critical to their success (ie product roadmaps, customer events, or organizational changes). + Ensure that customer … more
- Proofpoint (Washington, DC)
- …we're a leader in next-generation cybersecurity. **The Role** We are looking for a Customer Success Manager (Enterprise) to join the Tessian team following ... are embarking on together as we look to scale up the Tessian Customer Success Motion today from <1000 customers to nearly 10,000 existing Proofpoint Commercial… more
- Amazon (Arlington, VA)
- …and projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Home & Lifestyle-Amazon Vendor Services, you ... etc.) Our goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the experience of… more
- Pixalate, Inc. (Washington, DC)
- Customer Success Manager Employment Type: Full-Time Location: DC area, hybrid Minimum Experience: Mid Level Pixalate is an online trust and safety platform ... Washington DC, London, and Singapore. ABOUT THE ROLE Pixalate is hiring a Senior Customer Success Manager (CSM) to join our growing team in the DC area.… more
- ThermoFisher Scientific (Washington, DC)
- …As a result of our growing Value Add Services business, we are looking for a Customer Success Manager (CSM), to support the delivery of our Value-Add ... customers throughout their entire experience with a focus on accelerating the customer 's success factors by providing sustainable solutions, throughout the… more
- Trustmark (Washington, DC)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. ... overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist. The...product, and industry knowledge to address proactive and reactive customer requests and issues . The CSM II is… more
- BAYADA Home Health Care (Gaithersburg, MD)
- BAYADA Home Health Care has an immediate opening for a ** Customer Success Manager ** in our **Gaithersburg, MD Home Health Office** . If you are looking for ... the highest quality care to our clients. **Responsibilities:** + Provide superior customer service and quality home care + Focus on managing coordination of… more
- Microsoft Corporation (Reston, VA)
- We are looking to hire a Customer Success Account Manager to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization ... Preferred Locations: Colorado Springs, CO and Reston, VA. **Responsibilities** As a Customer Success Account Manager (CSAM), you are the primary customer… more
- ServiceNow, Inc. (Vienna, VA)
- …makes for great candidates. **What you get to do in this role:** The role of the Customer Success Advocate is to act as an advocate for our customers. You will ... Success Plays in the Success Platform + Promote ServiceNow customer success stories and processes + Ensure that customers obtain the maximum value from… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Manager of Customer Success harmonizes relationship cultivation with a dedication to team growth, upselling products and services to ... a balance between customer satisfaction and business objectives, the Manager of Customer Success occupies a central position in realizing organizational… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an… more
- Amazon (Arlington, VA)
- …review. * Actively participate in interview loops and debriefs for Instock and Customer Success Manager roles, includes identifying scalable and effective ... Selling Partners services in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic business advice, (3) Support, (4) Supply… more