- Koniag Government Services (Arlington, VA)
- …or other technical certifications. + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This ... Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support **KDS**...+ Monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent customer service and ... quick resolution of technical issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance,… more
- CACI International (Arlington, VA)
- …of Travel Required: None Type of Travel: None * * * CACI is seeking a Deputy Operations ( Tier 1 / Tier 2 ) Manager (Deputy TOC Lead) to oversee an O&M team ... in the TOC receive a standardized onboarding approach for Tier 1 & 2 service support. Candidates...of all end-user SLAs and KPIs daily for each technician within their region, identifying trends and implementing corrective… more
- ABBTECH Professional Resources, Inc. (Reston, VA)
- …The person selected for this position will help to oversee the service Desk and Deskside support technician teams to ensure quality control in end user services ... support and troubleshooting * Experience in managing or overseeing tier I-IV technicians in support of end user services...Full Time Employees): 1. Medical, Dental, and Vision offerings 2 . Weekly Direct Deposit 3. Paid Holidays and Personal… more