- TekSynap (Silver Spring, MD)
- …must commit to being fully certified within 30 days of hire) **Overview** We are seeking a Deskside Tier 2 Technician to join our team supporting the FDA ... problems/requests that cannot be resolved by Tier 1 are escalated to Tier 2 and Tier 3. + Research questions using available information resources,… more
- SAIC (Rockville, MD)
- …to detect and resolve problems across HHS and partner sites. **Responsibilities:** * Provide on-site Tier 2 level deskside support for end user desktops and ... **Description** **SAIC is hiring a Deskside Support Technician to support HHS...of technical issues. * Identify recurring issues resolvable by Tier 1 staff and support development of Knowledge Base… more
- General Dynamics Information Technology (Germantown, MD)
- …/ HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service and quick ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We stay at the forefront of innovation to… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent customer service and ... **US Citizenship Required:** Yes **Job Description:** This position has 2 set weekly schedule options:** **Option 1: Midnight to...of technical issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site… more