- CACI International (Washington, DC)
- …emails, and other correspondence. + Conduct technical services and support at the Tier I level , including WAN and LAN connectivity, routers, firewalls, and ... Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information Technology Time...be able to complete training their first 2 - 3 work weeks, Mon - Fri, 9:00 AM -… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking a Cyber Tier 1 Shift Lead to join our team on a highly visible cyber security single-award IDIQ vehicle that provides Network ... analysts assigned to your shift + Capture cybersecurity metrics that support executive- level briefings (daily, weekly, monthly) + Articulate daily challenges to the… more
- American Bankers Association (Washington, DC)
- …_!_ **Job Description:** The position is responsible for providing excellent expert ( Tier 3 ) customer service to ABA's internal and external customers ... standards (accuracy, attendance, etc.) is critical. **Key Responsibilities:** **Data Entry ** **:** + Perform core data entry ... Tier ** **:** + Receive and manage all Tier 1 and 2 escalations within Service Level… more
- GovCIO (Washington, DC)
- …tickets for user issues and requests. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. ... Procedures), Knowledge Base Articles (KBs), and Training manuals for Tier I support. + Works with Tier ...ServiceNow) + Experience with remote software + Experience mentoring entry level staff + Proven ability to… more
- CACI International (Washington, DC)
- …on operational activities + Escalate all issues that cannot be resolved at a Tier 2 level to Tier 3 + Ensure management is aware of any incidents causing ... incidents and enterprise-wide outages. + Work in collaboration with Tier 1 support to identify when multiple calls are...+ Ability to obtain Department of Homeland Security (DHS) Entry On Duty (EOD) - Active EOD preferred. +… more
- Insight Global (Fairfax, VA)
- …tickets for user issues and requests. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. ... using ticketing system (prefer ServiceNow) -Experience with remote software -Experience mentoring entry level staff -Proven ability to meet and/or exceed Service… more
- Deloitte (Mclean, VA)
- …to identify and use their strengths to do their best work every day. From entry - level employees to senior leaders, we believe there's always room to learn. We ... Serve clients by developing responsive web code using top tier JavaScript tools to build applications quickly and efficiently...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- US Secret Service (Washington, DC)
- …be found qualified for this position. or Ph.D. or equivalent doctoral degree; or 3 full years progressively higher- level graduate education leading to such a ... be required to: Obtain and maintain a top secret Tier 5 clearance. For more information visit OPM Mythbuster...one-year probationary period. Qualifications You qualify for the GS-9 level (starting salary $68,405.00) if you possess one of… more
- Lumen (Washington, DC)
- …overall across all industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver lasting ... management of customer troubles and issues in the areas of order entry , order validation, service activation, test and turn-up, customer access group, technical… more
- National Transportation Safety Board (Washington, DC)
- …a Senior Executive Service (SES) Career Reserved position responsible for providing executive- level management and oversight of the Office of Marine Safety (OMS), ... anywhere in the world. Responsibilities The position is responsible for providing executive- level management and oversight of the Office of Marine Safety (OMS),… more
- Cognosante (Falls Church, VA)
- …an appropriate warm hand-off or referral, and/or provide information to participants. **Section 3 : What will I get to do** **?** + Specific responsibilities of this ... coaching, consultation, and facilitating peer-to-peer learning forums. + Serves as first level of response for issues requiring escalation by the Triage Consultants… more
- BAE Systems (Herndon, VA)
- …systems to the cloud, serve as primary POC for customer inquiries, and provide entry - level technical support to a customer cloud team at an on-site Government ... are looking for System Integrators with a minimum of 3 years experience and a bachelors and/or masters degree...and/or scheduling limitations. Job Duties and Responsibilities: + Perform Tier 1 support to answer customer inquiries and help… more
- US Secret Service (Washington, DC)
- …assessment and USAHire Assessment, if required Obtain and maintain a top secret Tier 5 clearance. For more information visit OPM Mythbuster Page here. Submit to ... noted below Specialized Experience: You qualify for the GS-12 level (starting salary $99,200.00) if you possess one f...ICTAP; 2) be rated well-qualified for the position; and 3 ) submit the appropriate documentation to support your CTAP… more
- US Secret Service (Washington, DC)
- …assessment and USAHire Assessment, if required Obtain and maintain a top secret Tier 5 clearance. For more information visit OPM Mythbuster Page here. Submit to ... requirements as noted below. You qualify for the GS-13 level (starting salary $117,962.00) if you possess one f...ICTAP; 2) be rated well-qualified for the position; and 3 ) submit the appropriate documentation to support your CTAP… more
- US Secret Service (Washington, DC)
- …online assessment and USAHire Assessment, if required Obtain and maintain a top secret Tier 5 clearance. Submit to a drug test prior to your appointment and random ... psychology. AND Specialized Experience: You qualify for the GS-13 level (starting salary $117,962.00) if you possess one full...ICTAP; 2) be rated well-qualified for the position; and 3 ) submit the appropriate documentation to support your CTAP… more
- Georgetown Univerisity (Washington, DC)
- …School of Business (http://msb.georgetown.edu/) . The incumbent provides high level administrative and strategic support to advance the University's campaign ... portfolios should be retained, reassigned, or dropped. + Assist development officer to " tier " or "segment" the prospects in order of priority for his/her attention,… more