- Koniag Government Services (Rockville, MD)
- **Kadiak** **Job ID 24200112** Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our ... paid holidays, three weeks paid time off, and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead with experience managing an … more
- System One (Washington, DC)
- … IT hardware & software assets and update records. + Liaise shift duties with other IT Service Desk staff and arrange handing over for coming shift(s). + ... using hierarchical and functional escalation guidelines and addressing and highlighting Service Desk challenges to superiors. + Participate in software… more
- Marriott (Bethesda, MD)
- …Type** Management **JOB SUMMARY** **Overview:** As a key member of the Service Desk Support organization, the Infrastructure Systems Analyst functions as ... standards. + Interactions: Work directly with customers, team members, service providers, and IT Support Partners to...chat following department policy. + Creates and updates Help Desk incident or service tickets. + Ensures… more
- Marriott (Bethesda, MD)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Marriott (Bethesda, MD)
- …**Relocation?** N **Position Type** Management **JOB SUMMARY** As a member of the IT Service Delivery organization, the support analyst provides first level ... Completes projects or additional assignments as requested by the Support Manager. The Service Desk operates on a 24x7x365 basis and flexibility with schedule… more
- System One (Washington, DC)
- …meeting content such as Powerpoint, Canva, or similar presentations/decks + Assist Service Desk operations by responding to client chats, calls, and ... work independently and collaboratively with a team of Technicians and IT professionals servicing global conferencing, with the goal of providing responsive… more
- Marriott (Bethesda, MD)
- …Ensures early warning to the business stakeholder executives regarding degraded or missed service levels ** IT Governance** + Follows all defined IR standards and ... Number** 24100422 **Job Category** Information Technology **Location** Marriott International HQ , 7750 Wisconsin Avenue, Bethesda, Maryland, United States **Schedule**… more
- Red River (Chantilly, VA)
- …Support Engineer I is primarily responsible for working on a team at the Red River Service Desk at our HQ location in Chantilly, VA. This position will ... developing the organization's perception with existing customers through exceptional customer service . Candidates must be energetic and focused with a strong… more
- System One (Washington, DC)
- …and resolve faults, incidents, problems, service requests and change requests from the Service Desk in a professional manner to agreed service levels. + ... - $130,000 Annually. **Duties & Responsibilities** + Monitor and maintain the IT Infrastructure systems stability and performance, to resolves any impact to … more
- System One (Washington, DC)
- …audio and video recording systems and video streaming + Assist Support Desk operations by responding to client calls, monitoring conference room systems via ... signal flow and be able to provide advanced troubleshooting for AV and IT equipment. + Report system anomalies, equipment problems, customer relations issues or any… more