- IT Concepts (Falls Church, VA)
- …individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, ... strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. + Identifies, troubleshoots, or resolves… more
- General Dynamics Information Technology (Falls Church, VA)
- …Secret **Public Trust/Other Required:** NACLC (T3) **Job Family:** Help Desk **Skills:** End User Support,Group Problem Solving,Information Technology ... technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work in enterprise IT...to proactively track, monitor, and improve service delivery and end user support at the DHA. **WHAT… more
- Koniag Government Services (Arlington, VA)
- …off, and more. The Support Services Management Analyst II Senior (Editorial Assistant) will provide help desk and end - user desktop services for an office ... of approximately 500 IT users operating in both an unclassified and classified environment domestically and overseas and provide highly reliable, effective, timely and secure network support and services with minimal disruption to services and customers.… more
- Leidos (Washington, DC)
- **Description** Looking for an opportunity to make an impact? Leidos has an opening for an ** End User Services (EUS) Manager** on the ESA V program. ESA V is an ... The program provides a range of IT services, including help desk , desk side support,...can thrive, keep reading! **Primary Responsibilities Include:** + The End User Services Manager will be responsible… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...focal point for customer concerns. + Provides support to end users on a variety of issues. + Identifies,… more
- System One (Washington, DC)
- IT Help Desk Support **Employment Type:** Full...and deal with password issues. + Provide training to end user on using the system, hardware, ... records. + Liaise shift duties with other IT Service Desk staff and arrange handing over for coming shift(s)....Security Concepts. + Able to provide technical support to end user remotely and quickly + Able… more
- SOS International LLC (Reston, VA)
- …through root cause analysis using data driven metrics. **Essential Job Duties** + Resolve end - user issues and fulfill Service Desk requests within defined ... recommends constructive resolution. + Maintain updates and creates Service Desk documentation. + Conduct user training and...or related work experience. + 3 years experience with End User Support. + Extensive expertise in… more
- Excentium (Falls Church, VA)
- Help Desk Technician Summary Title: Help...communication or through telephone contact with the client or end user . + Addresses and resolves incidents ... Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a...customer issues with a professional attitude. + Ensures the end -to- end customer experience and provides a single… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II** Location **Washington,...and hands on assistance + Provides on-site support to end users on a variety of issues + Identifies, ... team NOW! We are seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...identify and correct core problem + Simulates or recreates user problems to resolve operating difficulties. + Recommends systems… more
- Global Science & Technology (Arlington, VA)
- …USA | Hourly | Full Time Global Science & Technology, Inc. (GST) is seeking a Help Desk Analyst This position is located in Arlington (Crystal City), VA but is ... for a hybrid model of onsite and telework. The Help Desk Analyst will provide second-tier ...calls and e-mails professionally and courteously. Communicate effectively with end -users. Conduct testing for user application updates,… more
- Leidos (Rockville, MD)
- …Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All assistance is provided via phone, ... exciting opportunity to use your experience to aid an End User Customer Support program under the...unmatched aid to our clients. **Primary Tasks:** + Provides Help /Service Desk assistance to end … more
- General Dynamics Information Technology (Chantilly, VA)
- …**HOW A SYSTEMS OPERATIONS SPECIALIST WILL MAKE AN IMPACT** + Provide Tier 1 application help desk support. + A successful candidate will be tech savvy with a ... Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to...skills + Advanced experience with multiple web browsers + End user technical support skills + Documented… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …- Help Desk - Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax ... resolutions, and creating and updating these documentation sources Troubleshooting end user issues by recreating the issue...of the current range is $54,400- $87,700. **Skills:** + Help Desk /IT Services + Knowledge Management +… more
- General Dynamics Information Technology (Chantilly, VA)
- …Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support,Technical ... turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to...and upgrade of computer hardware and software. + Provides end - user software troubleshooting and support. + Applies… more
- Koniag Government Services (Silver Spring, MD)
- …Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer ... the following tasks: + Tier I and Tier II Help Desk support during normal business hours...practices. + Utilization of ServiceNow ticketing system. + Provide End User Development (EUD) support service and… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Join our dynamic team at Trace Systems as we ... seek a talented and cleared Help Desk Specialist to play a pivotal...at least two of the following areas: technical and user documentation, end - user training, network… more
- General Dynamics Information Technology (Washington, DC)
- …a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...simple to complex IT issues + Assisting and supporting end -users with technical issues and questions related to software… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 2 Help Desk Support Services Specialist** to join our team in the ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...not limited to:** + Responsible for providing support to end - user community on hardware, software and network… more
- CACI International (Ashburn, VA)
- …+ Lead a diverse team of Service Desk professionals, responsible for: + Supporting end user applications and work in a multi-tier service desk as well ... Enterprise Service Desk Lead Job Category: Information Technology Time Type:...as work with software development and systems administrators to help reproduce and diagnose problems. + Providing remote support… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top-Secret Clearance to support **KTS** and ... base articles. + Create and review training material and user alerts. + Engage other service desk ...required:** + Experience working in a call center or Help Desk and Support center organization, providing… more