- Dexian - DISYS (Washington, DC)
- …Steer development on software applicationsJob DescriptionSeeking a candidate to join our team providing Help Desk support for our US Navy client located in ... dutiesWorking with a custom applicationGood communication skills, good customer service skillsThis person does system administration and account administration-troubleshooting… more
- Capgemini Government Solutions (Mclean, VA)
- …to join our team in McLean, VA to support our government clients. The Help Desk Specialist is a multifaceted role that will be responsible for reviewing, ... responding to, and resolving IT support and service requests submitted via email, self- service , walk-in, instant message, or phone at first contact with the… more
- General Dynamics Information Technology (Columbia, MD)
- …**Experience:** 10 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Senior - ... TS/SCI required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Senior** with GDIT. A career in enterprise IT means… more
- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk - support - service -specialist ... Service Center Technicians in direction of providing the utmost support . + The Service Center Technician IV shall manage and document customer support … more
- Leidos (Rockville, MD)
- …who provide unmatched support to our clients. **Primary Responsibilities** **:** + Provides Help / Service Desk support to end users on a variety ... (NRC)** . In this mission we provide Tier 1 Help Desk Support to the...job. **Please Note:** **This position is covered under the Service Contract Act and is subject to minimum wage… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support ,IT Tech ...At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help… more
- General Dynamics Information Technology (Washington, DC)
- …providing customers with the best possible service and conveying a sincere willingness to help . + Service Desk Manager is a key role, tasked with ... experience **Job Description:** Transform technology into opportunity as a Help Desk Manager with GDIT. A career...drive service improvements. + Service Desk Manager offers specialist advice and support … more
- General Dynamics Information Technology (Arlington, VA)
- …cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL ... Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. + Simulates… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Other **Job Family:** Information Systems Management **Skills:** Help Desk Management, Help Desk Support ,Information Technology (IT) ... your opportunity to make a personal impact as the ** Help Desk Manager** providing IT support...improvement and managing 'shift left' activities; + Maintaining program service levels pertaining toresponse and resolution time frames; +… more
- System One (Washington, DC)
- IT Help Desk Support **Employment Type:**...update records. + Liaise shift duties with other IT Service Desk staff and arrange handing over for ... hierarchical and functional escalation guidelines and addressing and highlighting Service Desk challenges to superiors. + Participate...applied at the Network to improve the level of service delivery and remote technical support . +… more
- American Systems (Chantilly, VA)
- …supervision of the Service Desk Manager. Duties include basic computer help desk support and troubleshooting user problems. THIS IS A ... and Federal Government customers under the supervision of the Service Desk Manager. + Provide professional customer...resolution or escalation of issues. + Provide basic computer help desk support of user… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II** Location **Washington,...face to face and/or via remote access + Resolve service tickets or escalate to other support ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...years' experience. + Experience in a service desk , call center, or other support role ... in the field - come join us today! The Help Desk Specialist serves as a member...skills to meet customer requests and resolve customer or service issues. Coordinates technical support with higher… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 2 Help Desk Support Services Specialist** to join our team ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...users. If unable to diagnose problem, will work with service desk management or Tier 3 to… more
- General Dynamics Information Technology (Washington, DC)
- …prevent them. Manages the Hardware Support Services, VDI/DaaS, Shipping Support and Shared Service Desk and Help Desk Services teams. **HOW A ... Trust/Other Required:** NACI (T1) **Job Family:** Business Operations **Skills:** Help Desk Operations,People Management, Service ...drive service improvements. + Service Desk Manager offers specialist advice and support … more
- Westat (Rockville, MD)
- …successfully complete a federal government background screening (eQIP). * Minimum 1-year customer service or Help Desk /call center experience. * Must exhibit ... **27410BR** **Job Title:** Help Desk Agent (Hourly) **Location:** MD...per week, Monday to Friday (11:30am - 8:00pm) to support our field interviewers and respondents with research surveys… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide remote technical assistance and support ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...etiquette in responding to customer calls or inquiries for service and support . + Demonstrate strong attention… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist** to join our team ... to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their knowledge and ability to… more
