- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +… more
- Chenega Corporation (Arlington, VA)
- …Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level: Secret Clearance. Top ... Tier 1 Help Desk Analyst Arlington, VA . Information...DoD IAT Level II Certification is required. + DoD Secret Clearance is required. Top Secret … more
- General Dynamics Information Technology (Washington, DC)
- …**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job Family:** Systems ... Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:**...months of starting + **Security Clearance Level** : Active Top Secret with SCI Eligibility + **Required… more
- General Dynamics Information Technology (Washington, DC)
- …4+ years' experience leading a Service Desk + Security Clearance Level: Active Top Secret + Certification: ITIL v3 or ITIL v4 Certification and a Security+ ... Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job...At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help … more
- Distributed Solutions Inc. (Reston, VA)
- …origin, sexual orientation, gender identity, disability, or protected veteran status. Keyword: Help Desk Lead TS /SCI with Polygraph From: Distributed ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead. DSI is a growing...Experience working with multi-tiered ticket handling/resolution systems. + Provide tier 2 and tier 3 IT support.… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. ... + Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process. + Follow ITSM...End User Support). + Must currently possess an active Top Secret clearance + ITIL v.4 certification… more
- Synergy ECP (Columbia, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) ... implementation, troubleshooting and maintenance of IT systems + Provide Tier I ( Help Desk ) problem...iso and RedHat package Managers (rpm) CLEARANCE REQUIRED + TS /SCI w/ Polygraph Desired Qualifications: + One (1) year… more
- Synergy ECP (Columbia, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) ... implementation, troubleshooting and maintenance of IT systems + Provide Tier I ( Help Desk ) problem...+ CWIP: IAT Level I Certification CLEARANCE REQUIRED + TS /SCI w/ Polygraph Desired Qualifications: + Three (3) years'… more
- General Dynamics Information Technology (Chantilly, VA)
- …RQ192361 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job ... Family:** Systems Administration **Skills:** Debugging,IT Help Desk ,Microsoft Windows,Troubleshooting **Experience:** 5 + years...24 hour, 7 day a week environment providing in-depth Tier 1 and Tier 2 level support… more
- CACI International (College Park, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Time Type: Full time Minimum Clearance Required to Start: TS /SCI with Polygraph Employee Type: Regular Percentage of Travel...users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and… more
- NANA Regional Corporation (Arlington, VA)
- …training to new or first-time users in a mixed classroom/ desk -side assistance training environment. Help Desk Support + Provides Tier I and Tier II ... of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the...as Bomgar. + Enters and resolves incidents assigned to Tier II in the ticketing system. + Thoroughly documents… more
- Stratus Solutions (College Park, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... * Provide assistance to users in accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Synergy ECP (Columbia, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... Program Manager for a contract located in Columbia, MD Clearance Required: TS /SCI w/ Polygraph + Provides support for implementation, troubleshooting and maintenance… more
- ManTech (Washington, DC)
- …ServiceNow **Clearance Requirements:** + Must be a US citizen + Must possess an active Top Secret Clearance. **Physical Requirements:** + Must be able to be in a ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist - Cleared Tier 2** to… more
- Belay Technologies (Laurel, MD)
- …and problem resolution for all the client, server, storage, network devices, Etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem ... improve reliability and performance. Candidates should have the following qualifications: + TS /SCI Clearance with polygraph + A bachelor's degree and ten (10) years… more
- Parsons Corporation (Reston, VA)
- …relevant Engineering field from an accredited university with 1-4 years of experience + Top Secret ( TS ) security clearance with eligibility for Secret ... help . Our Team is looking for a **Service Desk Technician** . In this role you will maintain...Experience with configuration management **Minimum Clearance Required to Start:** Top Secret SCI This position is part… more
- General Dynamics Information Technology (Germantown, MD)
- …of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT....Security+ (DoD 8570 Compliance) * Security Clearance Level: Active Top Secret \DOE Q * Location: On Customer… more
- TekSynap (Arlington, VA)
- …+ Bachelor's degree in related field + Clearance: Must possess a Top Secret /SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager ... operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as… more
- M. C. Dean (Chantilly, VA)
- …system issues for physical security systems and networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation ... government contract, this specific position requires US Citizenship and an active TS /SCI w/ Polygraph clearance** . + Education: Computer Science, Engineering Degree… more
- Leidos (Reston, VA)
- …installation, configuration, and troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some ... Secret clearance with ability to obtain a Top Secret . * Experience with one or...a Network Operations Center environment. * Cisco and/or Juniper Tier 1 troubleshooting experience. **Original Posting Date:** 2025-01-10 While… more