- Alaka'ina Foundation Family of Companies (Fort Detrick, MD)
- Helpdesk Analyst Location MD - Fort Detrick Job Code 12077 # of openings 1 Apply Now ... The Alaka`ina Foundation Family of Companies (FOCs) has a need for a Helpdesk Analyst to support our potential government customer located in Ft. Detrick, MD.… more
- OnesourcePCS, LLC (Fort Detrick, MD)
- OnesourcePCS, LLC (OPCS) is seeking a full-time Helpdesk Analyst to provide information management/information technology (IM/IT) support services for the US ... Policy, and maintaining Active Directory. + Function as a Tier III helpdesk support element, providing both technical and functional support to organization… more
- ManTech (Chantilly, VA)
- …**Required Qualifications:** + 1+ years of experience in a technical support, systems analyst , helpdesk , requirements analyst or other relevant position + ... ManTech has a need for a Digital Forensics Support Analyst in Chantilly, VA to support a team of...a team of elite Digital Forensics Engineers. As an analyst on our team, you will receive support requests… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Business Analyst ** **Category:** Business Analysis (functional and technical) **Main location:** United States, District of Columbia, Washington **Position ID:** ... **Position Description:** Are you a dynamic and experienced Business Analyst with a desire for innovation and a knack...as the frontline responder to inquiries received via the helpdesk inbox, ensuring timely and accurate resolution to support… more
- System One (Chantilly, VA)
- Business Analyst - Must have an Active TS/SCI clearance First 60 days on-site then 2 days remote 6 month Contract to Permanent Location: Suitland, MD ... leadership on needs and priorities + Collect and analyze helpdesk data, streamline operations: + Act as a liaison...client and the Help Desk + Record and analyze helpdesk ticket metrics, track call volume, etc + Manage… more
- General Dynamics Information Technology (Washington, DC)
- …GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest ... capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach...TO SUCCEED:** + **Required Experience** : 2-6 years of helpdesk experience + **Required Technical Skills** : CompTIA Security+… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will be ... full-time and fully remote. **Responsibilities** The Remote Help Desk Analyst performs daily activities that are vital to the operation and support of Veteran… more
- Censeo Consulting Group (Washington, DC)
- Policy Analyst (Finance and Regulatory) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public ... projects. The Position: We are seeking a Policy Project Analyst (Finance and Regulatory) to join Censeo's efforts to...support and triaging customer issues + Working in a helpdesk environment, including one year of Salesforce support (preferred)… more
- Competitive Range Solutions, LLC (Washington, DC)
- …requires the expertise of a talented and experienced Business Process Analyst . The role involves assisting in analyzing, documenting, and improving Information ... effective integration with a government multi-contractor team. The Business Process Analyst is primarily responsible for analyzing and documenting current processes… more
- Citizenship and Immigration Services (Washington, DC)
- …the Refugee and International Operations office. As a Supervisory Management and Program Analyst , you will play a critical role in supporting the operation and ... Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits package, including health,… more
- Citizenship and Immigration Services (Washington, DC)
- …Field Operations, Investor Program Office (IPO). As a Management and Program Analyst , you will support the Compliance Division in applying immigration and ... Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits package, including health,… more
- General Dynamics Information Technology (Washington, DC)
- …Provide 24/7 technical support as part of a Duty Officer rotation + Provide Helpdesk support for BHA user when assigned and during deployments + Provide training to ... deploying personnel on all equipment in BHA's cache + Research new technology to support our field operations, develop documentation and provide training to your peers + Assess communications needs of BHA's field offices or disaster deployments and develop a… more
- Public Consulting Group (Washington, DC)
- …administrators as needed. + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations. + Ability to manage multiple projects and clients ... to data or reporting requests, and evolve our services based on training and helpdesk feedback.o Serve as a main point of contact internally for Regional Teams -… more
- CACI International (Chantilly, VA)
- …recurring problems and patterns of problems **Qualifications:** + 1+ year of experience in helpdesk support and or networking + Current IAT Level II - Security + ... Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience...A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We Can Offer… more
- CACI International (Chantilly, VA)
- …to someone on the phone **Qualifications:** + 1+ year of experience in helpdesk support and or networking + BA/BS + Customer service and/or support experience ... + Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience troubleshooting Microsoft… more
- Leidos (Rockville, MD)
- …residency in the US. + Hands-on experience in roles such as Security Analyst , Incident Responder, or Threat Hunter. This should include practical involvement in ... & contingency planning and supervising a Cybersecurity team within a helpdesk . + Experience working with Splunk, secure email solutions, End-Point protection… more
- Three Saints Bay (Washington, DC)
- …data entry, application review and processing, case archiving, records management, helpdesk , and other case or administrative support services. + Supervises, ... directs, and coordinates the activities and schedules of supervisors/team leads, analyst staff and other contract staff. + Fosters a work environment that respects… more
- Design To Delivery Inc (Washington, DC)
- …the Managing Director, Deputy Managing Director, and primarily Supervisory Procurement Analyst with projects related to policies, data, training, and systems. The ... the PSCs with questions about MCC systems and coordinate with the system helpdesk as needed. e. Reviews and processes PSC timesheets. f. Participates in weekly… more