- General Dynamics Information Technology (Falls Church, VA)
- …**Job Description:** Secure and expertly apply the latest technologies to advance the mission as an ** IT Service Desk Manager ** with GDIT. Your work in ... as you accelerate your career. At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the Defense Health Agency (DHA) in… more
- General Dynamics Information Technology (Washington, DC)
- … IT Service Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager .** The selected candidate must a US Citizen ... operations. + Serves as a single point of contact (POC) for support issues involving IT support, service desk and desk side as well as IMAC and special… more
- Koniag Government Services (Silver Spring, MD)
- …**Koniag Operations Services** , a Koniag Government Services company, is seeking an experienced IT Help Desk Specialist IV ( Manager ) to support **KOS** and ... performed under this contract. + 5 years of demonstrated experience managing Service Desk personnel experience in a similar environment. + 3 years of… more
- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA Must...the opportunity to participate in the Management of a Federal IT Service Desk . We are seeking ... a highly skilled and motivated IT Service Desk Tower Lead...request, problem, event, and risk management; + Manage all Service Desk supervisors, trainers, quality manager… more
- General Dynamics Information Technology (Washington, DC)
- …is preferred. + Help Desk Institute or Service Desk Institute Service Desk Manager Certification preferred. + Familiar with Service Desk ... Operations Manager joining our team to support an important federal customer's IT service operations, with the primary work location on-site in Washington… more
- General Dynamics Information Technology (Washington, DC)
- … Manage** **r** Seize your opportunity to make a personal impact as the **Help Desk Manager ** providing IT support services critical to the Legislative ... and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Manager supporting the US Senate Sergeant at Arms remotely and in… more
- EMCOR Group (Dulles, VA)
- …are not limited to, the below. **Help Desk Requirements:** The Help Desk Administrator position reports to the Manager of Information Technology. This ... Desk calls. + Track and enter all Computer Service Requests. + Track and enter all Computer User...OSI Model + TCP/IP + Ability to explain complex IT concepts in simple terms. + Ability to manage… more
- SAIC (Washington, DC)
- **Description** SAIC is seeking a Service Desk Manager to join in our team's effort to win a new Department of Veteran Affairs' program. This role is ... contingent on award of program to SAIC. Service Desk Manager with a...Certification **Education and Experience:** Bachelor's degree Info Systems/ or IT Relevant Field, and 15 years related experience. Candidates… more
- Koniag Government Services (Chantilly, VA)
- …IT Systems, LLC,** a Koniag Government Services company **,** is seeking a Help Desk Manager to support **KITS** and our government customer. **This is a ... Koniag Government Services is seeking a highly skilled Help Desk Manager to support a 24/7 365-hour...people/processes are in place for every shift. + Monitor service desk queues and assign tickets to… more
- Koniag Government Services (Vienna, VA)
- …Interpret and apply Standard Operating Procedures (SOP) as they relate to the Service Desk as well as the IT Unit and support a standard SOP auditing process ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...may require local travel + Intercept and manage customer IT service requests via telephone, fax, e-mail,… more
- Koniag Government Services (Washington, DC)
- …printers, and mobile devices. + Document support activities and solutions in the IT service management system. + Support onboarding activities, such as setting ... ) mid-level customer-focused Audio and Video Technician / Help Desk Support professional to join our IT ...on both Windows and macOS platforms. + Familiarity with IT service management tools (eg, ServiceNow, Salesforce)… more
- Silver Diner Development, LLC (Bethesda, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors… more
- IntelliDyne (Falls Church, VA)
- …+ 1+ years of experience in the IT field + Experience with IT and Help Desk technologies, to include Remedy, Heat, other ticketing systems, VPNs, ... Help Desk Technician - Tier 1 Clearance: Active DOD...procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. +… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst, you will serve as primary technical resource...will serve as primary technical resource and solution-provider for IT Customer Solutions (ITCS) and will interact with other… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional environment...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Palo Alto Networks (Reston, VA)
- …**Your Career** We are looking for a highly motivated, results orientated Deals Desk Consultant - North America to join our organization. The primary focus of ... approving all non-standard pricing requests that reach the level of executive manager + Review will include financial analysis for gross margin, revenue compliance,… more
- Rocket Software (Washington, DC)
- …broader communication. **Required Qualifications:** + Three (3) to five (5) years of Service Desk Leadership experience with a demonstrated pattern of increasing ... in what they're doing!** **Job Description Summary:** As the Manager of IT End User Experience (EUX)...Certification - ITIL Foundation required. + Extensive knowledge of Service Desk Management tools, eg, Jira … more