- Alliance Defending Freedom (Lansdowne, VA)
- …live out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for ... a highly skilled Senior Help Desk Specialist to join us in our Lansdowne, VA Office. As the Sr. Help Desk Specialist, you are a vital part of the IT… more
- Insight Global (Mclean, VA)
- …issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite their resolution. . Simulate/reproduce problems independently to ... resolve issues with minimal impact on end-users productivity. . Adhere to corporate computing/technology operating procedures and standards. . Participate in bi-monthly weekend maintenance window testing as required. . Maintain schedules for recurring… more
- AITHERAS, LLC (Washington, DC)
- Position: Help Desk Supervisor/ Senior Trainer Location: 950 Pennsylvania Avenue NW Washington, DC 20530 Type: Full-time, Temp to Perm after 6 months Company: ... AITHERAS LLC , working at the Office of the Pardon Attorney, Department of Justice Start Date: Upon completion of Security Clearance, through May 31, 2024, with potential for extension Schedule: 40 hours/week, Monday-Friday, 7:00 AM - 6:00 PM window… more
- Stratus Solutions (Washington, DC)
- …interaction with USCP customers Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) Communicate ... information in an effective manner with a clear understanding so customer issues are successfully resolved Provide OIS Operations management with regular updates via email on common problems encountered and identify possible longer-term solutions/improvements… more
- General Dynamics Information Technology (Columbia, MD)
- …of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Senior - TS/SCI required** Transform ... technology into opportunity as a ** Help Desk Support Service Specialist - Senior ** with GDIT. A career in enterprise IT means connecting and enhancing the… more
- ManTech (Herndon, VA)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst** to join our team in the **Herndon, VA** ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- Koniag Government Services (Arlington, VA)
- …The Support Services Management Analyst II Senior (Editorial Assistant) will provide help desk and end-user desktop services for an office of approximately ... Services company, is seeking an experienced Support Services Management Analyst II Senior (Editorial Assistant) with a Secret Clearance to support **PAC** and our… more
- Ankura (Washington, DC)
- …the appropriate cost, risk and service level trade-offs. Role Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class ... and cost effective manner. Examples include laptops, email, the service desk , network connectivity, fileservers, phones, servers and common applications. ATS's goal… more
- Cayuse Holdings (Reston, VA)
- …$90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk -support-service-specialist senior ... -%28lead%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-VA-Reston_ **ID** _2024-1380_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Public Trust_ more
- General Dynamics Information Technology (Washington, DC)
- …+ years of related experience **Job Description:** Transform technology into opportunity as a Help Desk Manager with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Help Desk Manager supporting one of the...large team, working most closely with Service Managers and Senior Service Desk Analysts, in order to… more
- Insight Global (Bethesda, MD)
- …writing comprehensive white papers on best practices for an enterprise service desk supporting government operations. This role requires a deep understanding of ... service desk technologies and processes, as well as PMO best...Present findings and recommendations to key internal stakeholders, including senior management and department heads. * Ensure all documentation… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- ManTech (Washington, DC)
- …for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist** to join our team in the ... internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- M. C. Dean (Vienna, VA)
- ** Help Desk System Specialist - Tysons, VA** ID **12591** Location **Tysons, VA** Apply Now ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...and tuition reimbursement. + Open and transparent communication with senior leadership as well as local office management. **Abilities**… more
- ManTech (Washington, DC)
- …for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented **Junior** ** Help Desk Support** to join our team in the **DMV ... Relevant industry standard certifications such as A+ or Security+ Experience with help desk systems such as Atlassian (Confluence/Jira) or ServiceNow **Clearance… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** NACI (T1) **Job Family:** Business Operations **Skills:** Help Desk Operations,People Management,Service Desk Management ... Hardware Support Services, VDI/DaaS, Shipping Support and Shared Service Desk and Help Desk Services...large team, working most closely with Service Managers and Senior Service Desk Analysts, in order to… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as...vendors to identify and resolve problems + Confer with senior engineering staff to resolve more complex problems +… more
- General Dynamics Information Technology (Falls Church, VA)
- …to Obtain:** Secret **Public Trust/Other Required:** NACLC (T3) **Job Family:** Help Desk **Skills:** End User Support,Group Problem Solving,Information ... Technology (IT) Services,IT Service Desk ,People Management **Certifications:** Security+, CE - CompTIA **Experience:** 8...Manager** with GDIT. Your work in enterprise IT will help our clients overcome evolving demands and missions. Own… more
- General Dynamics Information Technology (Mclean, VA)
- …every day. At GDIT, people are our differentiator. As an Intelligence Operations Support - Desk Officer, you will help ensure today is safe and tomorrow is ... smarter. **HOW AN INTELLIGENCE OPERATIONS SUPPORT SENIOR WILL MAKE AN IMPACT:** + The Desk Officer serves as the primary interface between multiple locations/… more
- Insight Global (Washington, DC)
- …and Sunday (remote) 6am-6pm and then on Monday and Tuesday (onsite) 8:30-5:30. The help desk technicians provide customer service by responding to IT issues, ... appropriate and following up to resolution Provide customer service and support to senior level personnel in diagnostic testing and operation of IT hardware or… more