- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** ** Tier 2 Service Desk Analyst** to ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- ManTech (Washington, DC)
- …checks of assigned tickets. **Responsibilities include but are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts assigned to the ... team. + Oversee all aspects of the Tier 2 service desk requirements....to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst ( Tier 2 ) **Department:** SOC **Location:** Washington, DC Here at MindPoint Group, we believe our Incident Response Analyst analysts ... to the next level and join us as a ** Tier 2 Incident Response Analyst** . You...provide a supportive environment for you to learn from senior SOC Incident Response Analyst, cross-train with other positions,… more
- ManTech (Washington, DC)
- …and knowledge base articles / content to Tier 1 and Tier 2 teams + Meet or exceed customer Service Level Agreements (SLA). **Minimum Qualifications:** + ... ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to...(6) years of experience + A minimum of two ( 2 ) years of related experience in computer hardware, software,… more
- ManTech (Herndon, VA)
- …for enterprise endpoints. + Provide technical guidance and knowledge base articles / content to Tier 1 and Tier 2 teams **Basic Qualifications:** + A ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to...related field) or equivalent + A minimum of two ( 2 ) years of related experience in computer hardware, software,… more
- KeenLogic (Washington, DC)
- …experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting and ... technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for...captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and… more
- General Dynamics Information Technology (Washington, DC)
- …customer service and communication skills while interfacing daily with senior executives (SES), senior ranking military officers, and other military ... Adjudication **Skills:** Documentations,Personnel Security Management,Problem Resolution,Program Security,Security Clearances **Experience:** 2 + years of related experience **US Citizenship Required:**… more
- ManTech (Chantilly, VA)
- …& Requirements** Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Senior Action Officer - Director's Action Group (DAG)** to join our ... to ensure smooth performance of the Directorate's mission and the senior leadership team's responsibilities. + Develop and provide preparatory briefings, data… more
- Leidos (Columbia, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... Analytics Business Area has a career opportunity for a Senior Systems Administrator to work at our Leidos site...+ Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
- CACI International (Reston, VA)
- …(just a few of the things you may do on any given day):** + Provide Tier I support for requests for service through email, phone, or in-person interaction with ... Help Desk Specialist - Senior Job Category: Information Technology Time Type: Full...USCP customers + Document all requests for service using the existing Help Desk ticketing system… more
- System One (Leesburg, VA)
- Senior Federal Accountant Hybrid: Leesburg, VA office 2 days a week Public Trust Clearance: Must be clearable to pass background investigation for Public Trust ... years of resolving fatal accounting errors and submitting accounting data within TIER , CARS, or Governmentwide Treasury Account Symbol (GTAS) within a designated… more
- Leidos (Bethesda, MD)
- **Description** Leidos Dig Mod Health IT division is seeking a Senior Network Engineer specializing in network operations for a large network services opportunity ... supporting a Health Agency in Montgomery County, MD.The Senior Network Engineer is a member of an operations...and data center services in accordance with existing customer service level agreements (SLAs). The candidate for this position… more
- SAIC (Silver Spring, MD)
- …Candidates must be detail oriented with excellent communication and customer service skills. **Responsibilities** . Ability to complete the CISA Assessment ... HVA-related data calls + Planning, scheduling, and participating in assessments of all non- tier 1 HVA NOAA systems + Conducting HVA penetration testing on NOAA non-… more
- BAE Systems (Herndon, VA)
- …or Master s Degree with minimum of 6 years experience + MCSE/MCITP + Demonstrate of Tier 2 , Tier 3, and Tier4 troubleshooting skills + Demonstrate expert ... enterprise level technical standards documentation and diagrams + Strong Customer service skills + Core hours 0930-1430 **Preferred Education, Experience, & Skills**… more
- G2 Ops, Inc. (Arlington, VA)
- …of this job posting! We look forward to learning more about you! Role 2 : Senior Software Engineer Internal Job Code: Sft-SrSftEng-002 Location: Our wonderful G2 ... innovative company with an industry-leading software team. We are searching for Senior Software Engineers with core development skills who lead with positivity and… more
- Lumen (Washington, DC)
- …overall across all industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver lasting ... connect the world and shape the future. **The Role** Lumen is seeking a Senior Planning Engineer to join the Access Management Organization (AMO). This role is… more
- ManTech (Washington, DC)
- …include but are not limited to:** + Lead and provide Tier 1, 2 , and 3 HW/SW troubleshooting support for Service Desk issues. + Conduct advanced ... Requirements** Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior Network Systems Administrator** to join our team in **Washington,… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Senior Business Analyst - Enterprise Consumer Product Strategy **Summary:** As a Senior Business ... entire product lifecycle. Ideal candidates will have a combination of top- tier consulting experience along with familiarity of product management. **General… more
- SAIC (Ashburn, VA)
- …issues with hardware and software in a diverse MS Windows environment. Providing Tier 2 deskside end user support including imaging, deployment, asset ... years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of complex and advanced...+ Troubleshoots complex issues + Updates status of queued service requests with the IT service management… more
- SAIC (Washington, DC)
- …with hardware and software in a diverse MS Windows environment. + Provides Tier 2 _deskside_ end user support including imaging, deployment, asset management, ... years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of complex and advanced...and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system… more