- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support ... Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work with… more
- General Dynamics Information Technology (Washington, DC)
- …work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to ... government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that cannot be… more
- General Dynamics Information Technology (Germantown, MD)
- …attainment of customer service level agreements. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a ... Tier 2 Service Desk Technician. Delivering excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- NuAxis Innovations (Reston, VA)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Reston,...**Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for… more
- Link Solutions Inc (Frederick, MD)
- …CE, CCNA Security, GICSP, GSEC, SSCP, etc.). + 1-2 years experience in a service desk environment. + Experience with remote connection and troubleshooting using ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst to join our team...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- Link Solutions Inc (Frederick, MD)
- …CCNA Security, GICSP, GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- Robert Half Technology (Washington, DC)
- …is not limited to, support of the following: printer/copiers, equipment maintenance and service , storage room maintenance, desk setups and A/V support. Other ... YOU'RE GOOD AT Provide a high level of customer service while supporting office staff in a fast-paced environment...meetings Provide A/V support for special office events Maintain desk setups, including new hire setup, office moves and… more
- TAD PGS, Inc. (Laurel, MD)
- …our team. Job Responsibilities: + Provide support for account administration requests via the Service Desk ticketing tool, phone, email, live agent and chat to ... We have an outstanding Contract position for aJunior IT Help Desk Agentto join a leading Company located inLaurel, MD. Pay Rate: $28.00 - $32.00 per hour **US… more
- Axxum Technologies (Mclean, VA)
- … Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications + Support ... the service desk shift lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues +… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...Exceptional customer service skills with the ability to multitask + Excellent… more
- General Dynamics Information Technology (Bethesda, MD)
- …or as standalone utilities + Provide tier three support for Desktop Support/ Service Desk for application and operating system security incident remediation ... + years of related experience **Job Description:** **INFORMATION SECURITY ANALYST -TEAM LEAD** Seize your opportunity to make a...to make a personal impact as an **Information Security Analyst -Team Lead** supporting the NIH. GDIT is your place… more
- CACI International (Chantilly, VA)
- …the Business Analysis Body of Knowledge (BABOK) + Experience with ServiceNow or similar service desk solution + Acts independently to expose and resolve problems ... Senior Business Analyst - CMDB Authoritative Sources Job Category: Information...in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air… more
- Koniag Government Services (Washington, DC)
- …or related field + 2+ years of experience in a NOC, IT operations, or service desk role + Strong understanding of network protocols, services, and general IT ... a Koniag Government Services company, is seeking a NOC Analyst to support **ATS** and our government customer in...cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government… more
- TekSynap (Fairfax, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Acts as Lead Information Security Analyst + The Information Security Analyst serves as the ... training and writing; information security; deployment of new capabilities; and help desk /end user support services to support existing systems architecture in an… more
- General Dynamics Information Technology (Falls Church, VA)
- …incoming queries and issues related to computer systems, software, and hardware and assist the Service Desk Manager as needed. This is an IT Service ... are our differentiator. We are seeking a Systems Operation Center Cyber Security Analyst to provide timely and professional cyber support. To be successful in this… more
- Epsilon, Inc (Washington, DC)
- **IT Analyst III | Network Management Support** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader ... work:** You will be working onsite in Washington, DC. **An average day:** As IT Analyst III | Network Management Support, you will play a key role in supporting and… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Looking for a Program Analyst opportunity at a place you can have...8 years of experience (Experience with Navy acquisition and/or In- Service Programs highly preferred) + Strong customer, interpersonal and… more