- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support ... Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work with… more
- Insight Global (Washington, DC)
- …company with a mission to transform US and allied military capabilities is looking for a Service Desk Analyst to join their IT Team. This person will support ... the latest software and assisting with various upgrades. The analyst will also support in maintaining inventory and asset...Skills and Requirements 3+ years of experience in a Service Desk Technician role Must be eligible… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team in the ... the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds to… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to… more
- Robert Half Technology (Washington, DC)
- Description Robert Half is looking for a Help Desk Analyst II to join our team. If you have a can-do attitude and are looking to be part of a highly motivated ... team, this position is for you. Service Desk Analysts represent the ...end users. It is also required for this Help Desk Analyst position to know how the… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …1-3 years of customer service experience. Prefer 1-3 years as a Customer Service Representative or Help Desk operator. **Other Job Specific Skills** + Strong ... Performs a variety of intermediate user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage, documents the problem,… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We ... strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and...customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track… more
- Intuit (Washington, DC)
- …touch" level of support to the employee community. What you'll bring + 3-5 years of Service Desk and Desktop Support experience for both PC and Mac required + ... the place for you! The role of Desktop Support Analyst 2 is to help employees with all facets...non-technical users effectively + Passionate about providing excellent customer service and follow-thru to completion + Minimum of an… more
- Marriott (Bethesda, MD)
- …**JOB SUMMARY** **Overview:** As a key member of the Service Desk Support organization, the Infrastructure Systems Analyst functions as a technical ... chat following department policy. + Creates and updates Help Desk incident or service tickets. + Ensures...Business Sponsors. + Performs all basic duties of an Analyst and serves as an escalation point for complex… more
- Global Science & Technology (Arlington, VA)
- …| Hourly | Full Time Global Science & Technology, Inc. (GST) is seeking a Help Desk Analyst This position is located in Arlington (Crystal City), VA but is ... a hybrid model of onsite and telework. The Help Desk Analyst will provide second-tier help ...Experience working with PC and Macs * Excellent customer service attitude * Excellent oral and written communication skills… more
- NuAxis Innovations (Reston, VA)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Reston,...fax. We are looking for a highly competent, customer service -oriented and motivated individual to fill this role. **Essential… more
- Leidos (Rockville, MD)
- …for an opportunity to make an impact? Leidos currently has an opening for a Help Desk Analyst (Tier 1). This is an exciting opportunity to use your experience to ... who provide unmatched aid to our clients. **Primary Tasks:** + Provides Help/ Service Desk assistance to end users on a variety of issues. Identifies, researches,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Senior Functional/Business Analyst - Help Desk -Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United ... **Employment Type:** Full Time **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client in utilizing and… more
- Robert Half Technology (Washington, DC)
- Description We are providing an opportunity for a skilled Help Desk Analyst II based in Washington, District of Columbia. This role will primarily revolve around ... and maintenance within the Information Technology department, including equipment maintenance and service , storage room maintenance, and desk setups. * Set up… more
- Carrington (Washington, DC)
- …our amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- Robert Half Technology (Washington, DC)
- Description We are in search of a Help Desk Analyst I to join our team in WASHINGTON, District of Columbia. In this role, you will be responsible for a variety ... Active Directory. Responsibilities: * Manage and track incidents and service requests via ServiceNow, escalating when necessary to ensure...in a team-oriented environment. * Experience in a help desk or technical support role is preferred. * Must… more
- Naval Facilities Engineering Command (Washington Navy Yard, DC)
- Summary You will serve as a Management Analyst (Control Desk Manager) in the Naval Facilities Engineering Systems Command, Expeditionary Business Line, Table of ... or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support...CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance**… more
- Robert Half Technology (Lanham, MD)
- Description We are offering a short term contract employment opportunity for a Help Desk Analyst in Lanham, Maryland, 20706, United States. As a Help Desk ... attention to detail * Ability to handle multiple tasks concurrently * Excellent customer service skills * Must have a proactive and positive attitude * Ability to… more
- Federal Reserve Bank (Washington, DC)
- Currency Issuance & Operations Specialist - Currency/Board Currency Desk - R024508 Primary Location : DC-Washington : Employee Status : Regular Overtime Status : ... for currency-related responsibilities to ensure continuous coverage for the currency desk , and supporting Reserve Bank cash staff with resolving currency-related… more