- Red River (Arlington, VA)
- …the ability to supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead/CAB Manager will primarily work within a secure DoD ... **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is...and requests. + Plan, direct, and manage IT help desk operations, ensuring high-quality service delivery and… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleIT Service Desk Manager Recruitment Category TypeStandard Functional CategoryInformation Technology GradeIT.10 FLSA ... Service DeskManageris responsible for managing the day-to-day operations of the service desk that provides end-user technology support services. Leads and… more
- General Dynamics Information Technology (Washington, DC)
- … Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful ... career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager ...Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager . GDIT is your place to make ... career. At GDIT, people are our differentiator. As a Service Desk Program Manager you...Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1… more
- General Dynamics Information Technology (Columbia, MD)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Senior - TS/SCI required** Transform ... technology into opportunity as a **Help Desk Support Service Specialist - Senior** with...applications, and hardware. + Handles problems that the first- tier of help desk support is unable… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- CACI International (Washington, DC)
- …Fulfillment. Responsible for Enterprise IT Services and Support such as Service Desk , LAN management, VOIP and AV. Leads Tier 2 network monitoring using ... Project Manager (Senior IT) Job Category: Information Technology Time...Responsibilities include: * Leads network team responsible for the service delivery of processes that fall in the … more
- SHINE Systems & Technologies (Reston, VA)
- …with CI polygraph + Junior-mid level PeopleSoft Functional Financials experience + Ability to provide Tier 2-3 Service Desk support. + Ability to work in a ... SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience...fast-paced environment. + Outstanding customer service skills with the ability to multi-task + Outstanding… more
- Koniag Government Services (Arlington, VA)
- …Apache web servers + Experience working with data analytics, Team auditing, ticketing ( service desk ) and custom coded applications + Experience working with ... and enhances core application including, but not limited to, Service Catalog, Service Portal, Knowledge Base, Management,...efforts on site with and reports results to government manager + Collaborates with team members to design best… more
- Motion Recruitment Partners (Fairfax, VA)
- …, McAfee, eMASS, Centrify . Cloud Governance: Turbot . DevOps/Configuration Management/Help Desk : Ansible, Service Desk , ScienceLogic, ServiceNow, SPLUNK, ... GuardDuty, Inspector, Key Management Service (KMS), Security Hub, Directory Service , Identity and Access Management, Resource Access Manager , Cognito,… more
- Synergy ECP (Columbia, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem ... class. Synergy ECP is looking for a Deputy Program Manager for a contract located in Columbia, MD Clearance...Identity & Access Control Management (ICAM) policy. + Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of… more
- Guidehouse (Arlington, VA)
- …inventory. Purchase office supplies as needed and as directed by the Office Manager . Process all mail and packages received in the office. Deliver and distribute ... within a reasonable timeframe as determined by the Office Manager + Respond to employee requests received by email,...Teams, or telephone, promptly and courteously, with a customer service focus + Perform a wide variety of general… more
- Stratus Solutions (Columbia, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. * Provide Tier 1 (Help Desk ) and Tier II (Escalation) problem ... installing software packages such as iso and RedHat Package Manager (RPM) * Must successfully pass a background check...nice-to-have qualifications): * One (1) year with administering messaging service such as Java Messaging Service , TIBCO,… more
- SHI (Washington, DC)
- …weekly timesheets. + Align with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + ... continuous learning, are key aspects of this role. This role will report to the Manager of ASG Engineering role in the ASG Product & MSP department, this remote… more
- ManTech (Washington, DC)
- …+ Proficiency in Microsoft Office Suite and CRM software. + Experience using a Service Desk ticketing system, such as ServiceNow. + Strong leadership and team ... **Responsibilities include, but are not limited to:** + Providing Tier II IT Systems support on a wide range...of technologies, including: VMware vCenter, Horizon View, Site Recovery Manager , HPAC Secure Printing, HP Blade Servers, HP SANs,… more
- Belay Technologies (Laurel, MD)
- …the daily activities of configuration and operation of IT Systems + Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution of problems ... products such as 7mode, Data ONTAP, NetApp IQUM, System Manager and SnapCenter Plug-in for VMware Vsphere. * Use...Or equivalent approved by COR-T Belay Technologies is a Service Disabled Veteran Owned Small Business located in Columbia… more
- American Systems (Arlington, VA)
- …+ Provide accurate and timely Tier II / III level support on an IT Service Desk for 30+ sites throughout the world. + Maintain accurate records through use ... + Provide and lead the deployment of software via System Center Configuration Manager (SCCM), schedule system backups, and monitor systems. + Provide and maintain… more