- ICF (Reston, VA)
- …to understand and document the business outcomes and functional requirements and lead the design of complex, effective ServiceNow solutions that align with ... those needs. + Technical Implementation: Collaborate with cross- functional teams and lead the implementation of ServiceNow solutions that align with the… more
- General Dynamics Information Technology (Washington, DC)
- …delivery and IT Infrastructure Library (ITIL) based service management practices. The ServiceNow Developer will support our customer to provide modernized ... users and functional area owners. + Provide recommendations to guide customer requirements to better solutions. + Assist in the evaluation and recommendation of… more
- Marriott (Bethesda, MD)
- …Remotely?** Y **Position Type** Management **JOB SUMMARY** We are seeking a ServiceNow Technical Product Owner with a strong background in IT Asset Management ... (ITAM) to lead the implementation of the IT Asset Management program...IT Asset Management program at Marriott International leveraging the ServiceNow platform. The candidate will be responsible for delivering… more
- SHI (Washington, DC)
- …technical resources + Lead team and resources to ensure a quality customer experience during ServiceNow services engagements + Maintain quality standards for ... **Job Summary** The Manager of SHI Services - ServiceNow will lead a post-sales technical...Oversight of portfolio of ServiceNow projects, including customer escalations + Create functional strategies and… more
- CACI International (Washington, DC)
- …Relationships). * Previous DHS or Federal Government experience * Experience with ServiceNow Customer Service Management, Workplace Service Delivery and Custom ... Senior Business Analyst ( ServiceNow ) Job Category: Information Technology Time Type: Full...and modified business information processing systems. * Coordinate with cross- functional teams to ascertain system requirements such as functions,… more
- CACI International (Chantilly, VA)
- …such as the Agile Scrum approach + Professional experience operating within cross- functional teams and groups. + Certified ServiceNow Administrator + Must ... ServiceNow Platform Architect Job Category: Information Technology Time...Architect with agile methodology experience to support our DoD customer to implement an enterprise IT service delivery model… more
- Nightwing (Sterling, VA)
- …processes * Be a key member of an overall engagement team focused on delivering customer outcomes * Lead customer design workshops * Guiding customers in ... and commercial markets. Nightwing is supporting a US Government customer on a large mission critical development and sustainment...by getting them to see the value of their ServiceNow investment. Responsibilities include: * Lead &… more
- ServiceNow, Inc. (Vienna, VA)
- …You will partner with the sales, solution consulting and the rest of the ServiceNow ecosystem to achieve customer success through thought leadership and driving ... enhance application prototypes & Proof of Concepts on the ServiceNow platform both independently, and as the lead...Product Management on upcoming releases and provide feedback from customer interaction . Keep on top of ServiceNow… more
- ServiceNow, Inc. (District Of Columbia, DC)
- …capabilities in their efforts to improve their IT processes. + Lead customer design workshops focused on ServiceNow Platform and ITOM Solution technology + ... and plenty of space to grow. **The Team** The Customer Outcomes team at ServiceNow works with...Role** The Principal Technical Consultant, IT Workflow is the functional and technical expert of a customer … more
- CACI International (Chantilly, VA)
- …DoD customer to implement an enterprise IT Storefront in ServiceNow that provides consistent, high-quality, and cost-effective services to enable mission success ... Technical Project Manager - ServiceNow Job Category: Project and Program Management Time...will: + Provide leadership and direct activities of a cross- functional technical team to plan and implement large-scale IT… more
- TekSynap (Arlington, VA)
- …+ Responsible to ensure Adherence to and performance all Cross- Functional Services requirements relevant to the Unified Communications Services and ... communication and teamwork skills. **Overview** We are seeking Unified Communications Team Lead to join our team supporting the Federal Deposit Insurance Corporation… more
- CACI International (Washington, DC)
- NOSC Infrastructure Watch Officer Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Opportunity:** CACI is seeking an experienced Watch Officer to lead a team of Watch Officers who support the...analysis services for the Department based on inputs from functional departments, DHS Components, and Service Providers for the… more
- SAIC (Reston, VA)
- …on programs of national importance. We are seeking a highly motivated Service Desk Lead to join our National Intelligence Program leading the Service Desk team as ... 15+ team members within various shifts. The service Desk Lead supervises the day-to-day activities of Service Desk who...Desk contractual SLAs + Provide timely responses to the customer including the creation of Service Desk reports and… more
- Synergy ECP (Columbia, MD)
- …JavaScript. + Write or review software and system documentation + Serve as team lead at the level appropriate to the software development process being + used on ... implement algorithms to meet or exceed system performance and functional standards + Assist with developing and executing test...overall software system design. + Serve as the technical lead of multiple software development teams + Select the… more
- Cayuse Holdings (Washington, DC)
- **Overview** **JOB TITLE:** Openlink Endur ETRM Delivery Lead **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **LOCATION:** Remote **POSITION TYPE:** Independent ... requires strong systems support, communication and organizational skills with focus on customer service. * Interact daily with end-users, developers, and managers *… more
- CACI International (Chantilly, VA)
- …Axonius, ServiceNow ITOM, and Flexera. * **Technical Leadership:** * Lead workshops and stakeholder meetings to gather requirements, design solutions, and gain ... contract with the Department of the Air Force. The candidate will lead requirements gathering, design, proposing, and implementation of solutions for government… more
- CACI International (Arlington, VA)
- …maturity assessments, identifying gaps, documenting processes, and working with both ServiceNow development and IT Operations teams to ensure delivery and adoption. ... **This position is located at our customer site in Arlington, VA and offers a hybrid...using the appropriate tools, with a focus on the ServiceNow ITSM module. + Conduct maturity assessments and gap… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- Looking for a Service Desk Lead to work on the Service Desk, which is the first line of support for our customers. The ideal candidate possesses outstanding ... customer service, technical aptitude, experience as a service desk...+ Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate… more
- SGI Global, LLC (Washington, DC)
- …sessions and engaging working group members in order to understand and document customer stakeholder functional and technical needs + Experienced in Project and ... research, interviews, and work sessions + Experience in articulating functional and technical needs to provide support with the...+ MS SharePoint 2016 + MS Power BI + ServiceNow General Skills + Key coordinator/team lead … more
- Deloitte (Falls Church, VA)
- …technologies and experience with provisioning and de-provisioning data access roles + Customer Service experience, including a familiarity with ServiceNow or ... the One Model platform. Reporting to the security workstream lead , the role supports the project team, ensuring the...roles, and metrics to ensure appropriate access control. + ServiceNow Requests: Fulfill ServiceNow requests related to… more