- ServiceNow, Inc. (Vienna, VA)
- …Knowledge of IT Service Management and DevOps processes and technologies. + Ideally, ServiceNow ITSM certified. + Preferred Active Security Clearance + Fanatical ... with customers to enhance their overall user experience with ServiceNow . The Product Success Manager is responsible...user experience with ServiceNow . The Product Success Manager is responsible for building relationships with key roles… more
- Koniag Government Services (Arlington, VA)
- …of all ServiceNow activities for OIG + Specifically, supports the ServiceNow ITSM Pro SaaS product throughout its entire lifecycle of development, ... other code as necessary to create new components in ServiceNow ITSM environment + Support and develop...efforts on site with and reports results to government manager + Collaborates with team members to design best… more
- Cayuse Holdings (Washington, DC)
- …yrs experience supporting the implementation, administration, configuration, and/or development with ServiceNow ITSM application suite. + 4+ yrs experience with ... hands-on implementation and support experience with ServiceNow ITSM application suite + 4+ yrs...Excel, PowerPoint, Teams, and SharePoint. **Reports to** **:** Program Manager **Working Conditions** + Professional remote office environment +… more
- Cayuse Holdings (Washington, DC)
- …yrs experience supporting the implementation, administration, configuration, and/or development with ServiceNow ITSM application suite. + 2+ yrs experience with ... hands-on implementation and support experience with ServiceNow ITSM application suite + 2+ yrs...Excel, PowerPoint, Teams, and SharePoint. **Reports to** **: Program Manager ** **Working Conditions** + Professional remote office environment +… more
- CACI International (Arlington, VA)
- …or more IT personnel + Experience managing Azure cloud O&M services + Experience with ServiceNow ITSM and ITOM + Previous experience using ServiceNow for ... Senior Program Manager (IT Operations) Job Category: Project and Program...a broad portfolio of performance-based IT services (TOC, EUS, ITSM , Asset, VTC) to DHS CISA ensuring that new… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …as needed to resolve incidents + Create and maintain custom and standard reports within ServiceNow + Support the ITSM team in growing ITIL solution areas by ... department, reporting directly to the IT Service and Process Manager . The role can reside in the Dallas or... ServiceNow best practices + Strong competencies in ServiceNow platform, ITSM and ITOM related functionality… more
- ICF (Reston, VA)
- …technology-driven department, seeking an IT Service Portfolio and Service Catalog Manager to implement best-practice ITSM portfolio and service management ... aspects of our client's business. **Responsibilities include:** + Perform the Process Manager role for the request management process and subject matter expert to… more
- Leidos (Washington, DC)
- …trust security clearance + US Citizen Preferred Qualifications: + Use of an ITSM ticketing system ( ServiceNow ) + Past experience with Department of Justice ... **Description** Leidos is hiring a **Junior Asset Manager ** to support the ESA V program. The ESA V program is an IT Services program supporting several federal… more
- Leidos (Rockville, MD)
- …Clearance, and the past 3 consecutive years residency in the US. + Experience with ServiceNow or other ITSM tool. + Experience with applying ITIL standards for ... Leidos Health Mission Solutions Division is seeking an experienced Infrastructure **Change Manager ** , contingent upon contract award, to support a highly visible… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleIT Service Desk Manager Recruitment Category TypeStandard Functional CategoryInformation Technology GradeIT.10 FLSA StatusExempt ... Requisition Number25-0033 Number of Vacancies1 Job LevelSection Manager Job CodeN/A Job Description Summary Organization NameIT Infrastructure Services Reports… more
- Synergy ECP (Columbia, MD)
- …or any other protected class. Synergy ECP is looking for a Deputy Program Manager for a contract located in Columbia, MD Clearance Required: TS/SCI w/ Polygraph + ... existing or proposed databases or data repositories + Applies knowledge of ITOM, ITSM , HRSD, CSM and/or Service Portal. + Codes with programming languages and… more
- SGI Global, LLC (Washington, DC)
- …management, and reporting in using an Enterprise Service Management (ESM) tool, ie ServiceNow ITSM and ITBM modules + Thorough knowledge of organizational ... Microsoft Office Project 2016 + MS SharePoint 2016 + MS Power BI + ServiceNow General Skills + Key coordinator/team lead between multiple project teams. May work… more
- ThermoFisher Scientific (Frederick, MD)
- …taxonomy, information architecture and knowledge management across various platforms (eg, ServiceNow , SharePoint). + Partner with Colleague Experience, ITSM , ... way. + Understanding of the ITIL framework and how to demonstrate within an ITSM strategy. + Comprehensive understanding of ServiceNow . + Highly motivated and… more
- Leidos (Bethesda, MD)
- …management experience OR five (5) years of change management experience + Experience with ServiceNow or other ITSM tool + Experience with applying ITIL standards ... **Description** Leidos Health Mission Solutions is seeking a Change Manager , contingent on contract award, on a large network services opportunity supporting the… more
- ManTech (Chantilly, VA)
- …certification + ITIL(R) v4 Foundation, or higher, certification + Experience with ServiceNow ITSM & ITMB **Security Clearance Requirements:** + Current/active ... your Future** **ManTech** is seeking a motivated, career and customer-oriented **IT Project Manager ** to join our team in **Northern Virginia** . The team you will… more
- General Dynamics Information Technology (Rosslyn, VA)
- …oversight of Projects and Engineering Teams. + Experience in delivering and maturing ITSM and other functions using ServiceNow . Location: + Rosslyn, VA. ... Citizenship Required:** Yes **Job Description:** The IT Infrastructure Support Manager will deliver the support for the management and...DOS policy and guidelines. HOW AN IT INFRASTRUCTURE SUPPORT MANAGER WILL MAKE AN IMPACT + Supports the PM… more
- Insight Global (Arlington, VA)
- …problem-solving skills -Experience managing subcontractors and teaming partners -Experience in ServiceNow ITSM & CSM -Experience with CCSQ -Prior experience ... Job Description We are seeking a Program Manager to support our federal customer in Baltimore, MD. This position provides the opportunity for significant client… more
- ManTech (Herndon, VA)
- …based in the DC/Maryland/Virginia area. We're looking for a leader with a strong ITSM background to assist our customer in establishing and delivering on a large ... include, but are not limited to:** + In coordination with the Program Manager and key customers, stand-up a PMO in accordance with industry best practices… more
- Shuvel Digital (Vienna, VA)
- …+ Holds certification in appropriate engineering disciplines + Has working knowledge ServiceNow ITSM + Demonstrates understanding of Lower / non-Production ... includes learning Navy Federal Release controls, while operating as a Release Manager , which entails assisting Release Owners manage their lower environments' work… more
- Nightwing (Sterling, VA)
- …etc.) highly preferred. - Familiarity with Information Technology Service Management ( ITSM ) ticketing systems ( ServiceNow ) required. - Efficient delegation and ... is seeking a System Operations (SysOps) Service Desk (SOSD) Manager who reports to the Director of Technical Services....reports to the Director of Technical Services. The SOSD Manager is expected to be process oriented and accountable… more