- ABBTECH Professional Resources, Inc. (Washington, DC)
- …actions are completed. - Perform network monitoring, first-level troubleshooting, reporting, incident management, and escalation as required. - Develop, ... individual will be a member of the Monitoring and Incident Response Team primarily responsible for monitoring our customer's...24/7 shift schedule and are the primary point of escalation for any significant service outages or degradations; working… more
- Signature Aviation (Dulles, VA)
- As an **Assistant General Manager ** , you are a vital member of the base leadership team, helping guide a cross-functional staff in delivering safe, seamless, and ... you'll lead the private aviation terminal in the General Manager 's absence, upholding Signature Aviation's gold standard of service....a resource on guest service matters and as an escalation point for guest inquiries. + Provide onsite business… more
- Tyto Athene (Washington, DC)
- …**Responsibilities:** + Serve as the foremost technical authority and point of escalation regarding monitoring, detection, analysis, and incident response + Be ... and experience providing technical leadership during major incidents (ie, in an " incident commander" role) + Advanced technical understanding of current and emerging… more
- Microsoft Corporation (Reston, VA)
- **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of ... managers. Proactively escalates highly sensitive issues to senior support escalation managers. **Qualifications** **Required Qualifications:** + Master's… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …rapid escalation and resolution of technical issues. Position Description: The Incident Manager is responsible for overseeing the timely restoration of ... incident response activities across multiple teams. The Incident Manager ensures incidents are managed in...the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for… more
- TekSynap (Ashburn, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service ... Six (6) Plus years. **Overview** We are seeking a Incident Support Manager to join...incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation , problem management and… more
- NANA Regional Corporation (Ashburn, VA)
- …for the on-going improvement of the Incident Management Process. **Qualifications** The Incident Support Manager highly desired qualifications are: + An ... remediation efforts. + Responsible for communicating with the CBP Incident Manager and other GSs for all...the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for… more
- BCMC (Arlington, VA)
- …plans, and assist with the restoration of services. We are seeking a Cyber Incident Manager to support this critical customer mission. Responsibilities: - ... BCMC is supporting a US Government customer to provide support for onsite incident response to civilian...standard holidays & 3 weeks of annual leave ESS-3289 Incident Manager - I - IMG01 Powered… more
- Node.Digital (Arlington, VA)
- …and assist with the restoration of services. Node.Digital is seeking a Cyber Incident Manager to support this critical customer mission. Responsibilities: ... Incident Manager Location: Arlington, VA Must...Node.Digital is supporting a US Government customer to provide support for onsite incident response to civilian… more
- ARSIEM (Arlington, VA)
- …have an impact on every client you work with. ARSIEM is looking for a Cyber Incident Manager to support on-site incident response to civilian Government ... fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. + Must be a US ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Incident Manager will be responsible for ensuring efficient processing of… more
- ARSIEM (Arlington, VA)
- …an impact on every client you work with. ARSIEM is looking for a Cyber Case Manager . This position will support one of our Government clients in Arlington, VA. ... and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government....Responsibilities + Correlating incident data to identify specific trends in reported incidents… more
- ARSIEM (Arlington, VA)
- …an impact on every client you work with. ARSIEM is looking for a Cyber Case Manager . This position will support one of our Government clients in Arlington, VA. ... and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government....on the enterprise + Identifying the cause of an incident and recognizing the key elements to ask external… more
- ARSIEM (Arlington, VA)
- …fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an ... workforce of qualified professionals committed to providing the best possible support . As demand increases, ARSIEM continues to provide reliable and cutting-edge… more
- ARSIEM (Arlington, VA)
- …fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an ... workforce of qualified professionals committed to providing the best possible support . As demand increases, ARSIEM continues to provide reliable and cutting-edge… more
- Nightwing (Arlington, VA)
- …and assist with the restoration of services. Nightwing is seeking a Cyber Incident Manager to support this critical customer mission. **Responsibilities:** ... and commercial markets. Nightwing is supporting a US Government customer to provide support for onsite incident response to civilian Government agencies and… more
- Microsoft Corporation (Reston, VA)
- **Overview** The Support Escalation Manager acts as a primary contact to understand issues and improve the experiences of account-aligned customers with ... the nature of your employment with Microsoft and the country where you work. Support Escalation Management IC3 - The typical base pay range for this role across… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …actions are completed. * Perform network monitoring, first-level troubleshooting, reporting, incident management, and escalation as required. * Develop, ... individual will be a member of the Monitoring and Incident Response Team primarily responsible for monitoring our customer's...24/7 shift schedule and are the primary point of escalation for any significant service outages or degradations; working… more
- TekSynap (Ashburn, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Problem Support Manager is responsible for managing the lifecycle of all network infrastructure ... (4-6) years' experience **Overview** We are seeking a Problem Support Manager to join our team supporting...incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation , problem management and… more
