- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... qualified, experienced and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer to support a potential future business… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** ** Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly ... national security and provide services to our nation. SecuriGence is seeking a ** Tier 1 Help Desk Analyst** to help contribute to our success.… more
- Koniag Government Services (Washington, DC)
- … Help Desk Engineer will:** + Serve as an escalation point for Tier 1 Help desk + Install desktop, laptop, and tablet computers, peripherals, and ... Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …PCs, servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate ... The Service Desk Technician - Intermediate provides Tier 1 and Tier 2...3 to 5 years in IT support or related help desk environments * Education: High School… more
- IntelliDyne (Falls Church, VA)
- …Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a ... Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust… more
- Belay Technologies (Laurel, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation)… more
- CACI International (College Park, MD)
- …+ Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- CACI International (Laurel, MD)
- …+ Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- ManTech (Laurel, MD)
- …to analyze user's requirements and high-level system architectures to develop system requirements + Provide Tier 1 ( Help Desk ) and Tier 2/3 ... be able to move, carry and deliver workstations from inside the office to customer's desk . The person in this position must be able to remain in a stationary… more
- Leidos (Laurel, MD)
- …**Provide support for** Implementation, troubleshooting, and maintenance for IT systems + **Provide Tier 1 ( Help Desk ) problem identification, diagnosis ... candidate will work with less than 10 people supporting the Customer Service Desk to manage IT systems infrastructure and any process related to these systems.… more
- Synergy ECP (Columbia, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... with Identity & Access Control Management (ICAM) policy. + Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Requirements… more
- CACI International (Columbia, MD)
- …devices, firewalls, VPNs, web proxies, load balancers, etc. - Provide Tier 1 (Basic help desk resolution) and Tier 2 (in-depth technical support) ... configuration and operation of Information Technology Network Security Boundaries. - Provide Tier 1 problem identification, diagnosis, and resolution of problems… more
- NuAxis Innovations (Washington, DC)
- ** Tier I Service Desk Specialist** Location **Washington, DC**... 1 -3 years of experience in an IT Service Desk , Help Desk , or Customer Support ... and community.We are currently seeking a talented and motivated ** Tier I Service Desk Specialist** for a...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 -service- desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that...and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience.… more
- Koniag Government Services (Washington, DC)
- …time off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician** Location **Falls Church,...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position....experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops,… more
- GovCIO (Washington, DC)
- …referral to this job (https://careers-govcio.icims.com/jobs/7149/it-support- help - desk -specialist-%28junior%29/job?mode=apply&apply=yes&in\_iframe= 1 ... **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team,...more complex problems. + Provide initial point of contact ( Tier 1 support) for users experiencing hardware,… more
- CACI International (Sterling, VA)
- …is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier service desk as well as work with software development and systems ... Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative 2. 1 (ITI2. 1 ) team in Northern Virginia! Join...knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across… more