- SAP (Herndon, VA)
- …addition to handling standard incident response tasks, you'll provide advanced technical expertise and support Tier 2 / 3 actions, acting as an escalation ... appropriate response actions. + Provide Tier 2 / Tier 3 support by offering advanced technical assistance and guidance to SOC analysts during… more
- CACI International (Arlington, VA)
- …a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 40+ administrators and engineers and change control ... services incorporated receive a standardized onboarding approach for Tier 2 & 3 service support . Candidates will be responsible for meeting contractual… more
- Acclaim Technical Services (Herndon, VA)
- …O&M activities required within the scope of effort, provide Tier 1, 2 , and 3 support to developers and customers, including on call oversight of all ... code repository and collaboration tools + Experience deploying Tier 1, 2 , and 3 level customer support . + Experience supporting and maintaining system… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist** to ... diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem.... to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- General Dynamics Information Technology (Rosslyn, VA)
- …timely and effective customer service. + Oversees Tier 2 and Tier 3 support for the START software application, managing a team of technical business ... **Job Family:** Help Desk **Skills:** Help Desk Management,Information Technology (IT) Support ,ServiceNow IT Service Management **Experience:** 5 + years of related… more
- ManTech (Washington, DC)
- …be based out of **Washington, DC** . As a manager of Tier 3 services will provide third level escalation support to Organize schedules, performance ... motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3 ** to join our team. This...technical guidance and knowledge base articles / content to Tier 1 and Tier 2 … more
- ManTech (Washington, DC)
- …to join our team in Washington, DC. As a manager of Tier 2 services will provide second level escalation support to Organize schedules, performance ... are not limited to:** + Oversee the performance of Tier 2 service desk operations. + Responsible...diagnose problem, will work with Service Desk management or Tier 3 to diagnose and resolve problem.… more
- ManTech (Washington, DC)
- …be based out of **Washington, DC** . As a manager of Tier 3 services will provide third level escalation support to Organize schedules, performance ... a motivated, career and customer-oriented **Service Desk Manager - Tier 3 ** to join our team. This...monitoring and issues resolution to perform the Desktop Engineering Support service from 7:00AM to 6:00PM, which include troubleshooting… more
- BAE Systems (Washington, DC)
- …Scan and Remediation + Basic network administration + Tier 2 & Tier 3 Ticket Support + Software Evaluations **Who You Are:** + You are eager to ... We are searching for an onsite System Administrator to support the IT Operations Team to support ...with badge access to the customer s facility, and 2 ) a network account in good standing on the… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to join our team ... Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and...technical guidance and knowledge base articles / content to Tier 1 and Tier 2 … more
- MindPoint Group (Washington, DC)
- Tier 3 Incident Response Analyst - Clearance... 1 responsibilities/duties and how the duties feed into Tier 2 . The ability to take lead on ... is seeking a forward-thinking and self-motivated Incident Response Analyst Tier 3 . This exciting role requires an...a quick turnaround and provide the appropriate attention and support to overcome technical obstacles. **What you get to… more
- Orion Consortium (Columbia, MD)
- …PowerShell scripting and programming. + Experience providing Tier 2 and Tier 3 support + Solid Knowledge of and current experience with Azure and VDI ... with administration of various Linux operating systems (CentOS, Ubuntu). Provide desktop support across the Org and managed Enclaves + Optimize system operations and… more
- Orion Consortium (Columbia, MD)
- …PowerShell scripting and programming. + Experience providing Tier 2 and Tier 3 support + Solid knowledge of and current experience with AWS and ... + Designs architecture to include the software, hardware, and communication to support the total requirements and interfaces. + Ensures the systems are compatible… more
- CACI International (Reston, VA)
- Network Operations- Tier 2 - NETOPS Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... needed on an ongoing basis. The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its...make a difference. **More about this role:** As a Tier 2 Network Administrator supporting NEST, you'll… more
- BAE Systems (Sterling, VA)
- …Oversee the contract execution by interacting directly with our team members providing Tier 2 and 3 support to a globally dispersed customer base. + ... & Security (I&S) Sector where we provide Information Technology support to those who protect us. We are looking...education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life,… more
- General Dynamics Information Technology (Laurel, MD)
- …and programming. + Experience providing Tier 2 and Tier 3 support + Practical experience in implementing and maintaining thin-client workstations ... one of the following DoD approved certifications to meet the category/level IAT- 2 (DD 8570) requirement for this position:** Security+, GSEC, SSCP, CCNA-Security,… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... of Travel: * * * The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its...teammate on our NOC, you'll be challenged with hard support problems where you will coordinate with other NOC… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN,...certification required: example Security+ CE + Associate degree with 3 years experience, or High school diploma with a… more
- General Dynamics Information Technology (Washington, DC)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of ... Network Administration **Skills:** Cisco Devices,Data Communication,Routing and Switching **Experience:** 3 + years of related experience **US Citizenship Required:**… more
- GovCIO (Washington, DC)
- …of the systems are not compromised. Provides Tier 2 and Tier 3 support . + Prepares and delivers presentations on DBMS concepts. **Qualifications** + ... Bachelor's with 8+ years (or commensurate experience) **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions… more