- The George Washington University (Washington, DC)
- I. JOB OVERVIEW Job Description Summary: GW Information Technology (GW IT ) provides empowering tools and caring support for all members of The George Washington ... that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by...practice and university policy; Provides assistance with AV and IT operations within the technology support centers;… more
- The George Washington University (Washington, DC)
- …highly-ranked programs in the health and biomedical sciences. With dozens of top- tier residency programs, SMHS is a competitive and esteemed destination for medical ... the nation. This senior level position focuses on providing research program support and pre-award and post-award management on behalf of the Biochemistry… more
- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- TAD PGS, Inc. (Laurel, MD)
- … IT related work experience + Must have at least 4 years Enterprise Tier 2 IT Technical support experience + Must be able to obtain Secret level ... not; + You will assist teams with incident response support and be involved in the development and presentation...work hours; + Possess a Bachelor's degree in an IT -related field. + Have 4+ years' experience in a… more
- General Dynamics Information Technology (Mclean, VA)
- …+ **Required Skills & Experience:** + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Information Technology ( IT ) Support ,Technical Support ,VTC **Experience:** 3 +… more
- TAD PGS, Inc. (Laurel, MD)
- …as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support… more
- GovCIO (Washington, DC)
- …in IT support roles, with a focus on Tier 1 and Tier 2 support + Demonstrated experience using ticketing systems to log, track, and resolve ... **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier ...onsite position. **Responsibilities** Operations Staff is a position where IT support and technology meet customer service… more
- Red River (Arlington, VA)
- …**Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to, documenting, ... interactions with the user community into actionable IT support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ... for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating ... of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of customer… more
- BigBear.ai (Tysons Corner, VA)
- Overview BigBear.ai is seeking a talented Helpdesk Technician - Tier 2 who can support the company's need to provision and deprovision accounts, setup and ... position will be at the forefront of all major IT Department initiatives, improvements, and modifications. As such it...technologies, systems, and processes. What you will do Provide Tier 2 helpdesk support for… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret clearance in support of our DEA ... $98,427.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier - 2 - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-4594_… more
- Red River (Chantilly, VA)
- …How will you contribute to making an impact? Join our team as the Help Desk Lead/Supervisor ( tier 2 ) and take the lead in an exciting role at the heart of our ... member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily...Minimum 3 years of IT experience with IT administration and support experience with windows… more
- ManTech (Washington, DC)
- …is seeking a motivated, career and customer-oriented **Senior** **Service Desk Specialist - Cleared Tier 2 ** to join our team in Washington, DC. This position ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- MindPoint Group (Washington, DC)
- …### to apply! **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, and ... Incident Response Analyst ( Tier 2 ) - Clearance Required **Department:**...with a fully comprehensive array of analytical activities in support of external threat monitoring, detection, event analysis, and… more
- General Dynamics Information Technology (Washington, DC)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of ... We are seeking qualified candidates to operate and maintain Pegasus, which directly support US military forces and US Coalition members with critical war planning… more
- William C Brown Inc (Chantilly, VA)
- …Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation and maintenance ... + Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for...records are accurate, inventory. + Layer 1 and Layer 2 network experience. + Configure and troubleshoot layer … more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with ... return that commitment by empowering them with the autonomy, support , and tools they need to fulfill their true...email, phone call, and in person Triage and escalate IT issues to Tier II, Tier… more
- William C Brown Inc (Chantilly, VA)
- Tier III O&M Network Engineer EOE Statement We...aTier III O&M Network Engineerto join our team to support our customer's various wide area networks (WANs) and ... boundary technologies across multiple vendors. The job duties of Tier III O&M Network Engineer are as follows: +...systems, and monitoring performance of firewall systems. + Provide support for Palo Alto, Cisco Adaptive Security Appliance (ASA),… more
- General Dynamics Information Technology (Reston, VA)
- …group of computers running on one or more operating systems * You will provide Tier 1 Service Desk support for DoD customers from telephone, email and ticketing ... of related experience **US Citizenship Required:** Yes **Job Description:** Tier 1 Service Desk Officer Transform technology into opportunity...system requests in support of a customer's mission-oriented IT infrastructure;… more
- William C Brown Inc (Chantilly, VA)
- Tier III Boundary Protection Engineer EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... aTier III Boundary Protection Engineerto join our team to support our customer's various wide area networks (WANs) and...multiple vendors. Location:Chantilly, VA. The job duties of the Tier III Boundary Protection Engineer are as follows: +… more
