- Hussmann Corporation (Phoenix, AZ)
- **Overview** The Contact Center Agent is responsible for being the first point of contact for the Hussmann customer base. This agent will utilize a ... variety of applications and resources to determine customer requirements, and resolution for Hussmann's more complex accounts. They will resolve internal and external customer issue via calls or email and provide the necessary follow up to certain customer.… more
- Bank of America (Chandler, AZ)
- Operations Control Analyst - KYC Contact Center Phone Agent Phoenix, Arizona;Chandler, Arizona; Addison, Texas **Job Description:** At Bank of America, we ... customer service excellence utilizingrelationship-buildingand problem-resolution skills in a call center environment. + Exceeds monthly efficiency objectives and maintains… more
- Black & Veatch (Phoenix, AZ)
- **Commissioning Agent ** Date: Dec 27, 2024 Location: US Company:..._are_ Black & Veatch. We put them at the center of everything we do and empower them to ... laws and regulations. **Certifications** Professional Engineer License preferred Commissioning Agent , certified by a national recognized commissioning organization. Acceptable… more
- Enterprise Mobility (Phoenix, AZ)
- …Alamo and National Car Rental has an exciting opportunity for an Exit Booth Agent . The Exit Booth Agent provides superior, friendly, efficient service during all ... to work!** Job location: Sky Harbor Airport Rental Car Center **Responsibilities** + Prepare all rental documents accurately and...assisting them at the exit booth + Make eye contact and greet all customers; thank customer at the… more
- Prime Therapeutics (Phoenix, AZ)
- …As a Member Service Specialist, you will be a part of our **100% remote Contact Center team** and responsible for answering and handling incoming calls from ... every decision we make. **Job Posting Title** Customer Service Agent - Starting at $18.50/hour - Remote **Job Description**...schedule **Reporting Structure** + Reports to Supervisor in the Contact Center To review our Benefits, Incentives… more
- Enterprise Mobility (Phoenix, AZ)
- …Alamo and National Car Rental has an exciting opportunity for a Return Agent . The Return Agent provides superior, friendly, efficient service during all ... Saturday 12:00pm - 8:30pm **Job location: Sky Harbor Airport Rental Car Center ** **Responsibilities** + Greet all customers using prescribed, appropriate dialogue as… more
- Cayuse Holdings (Phoenix, AZ)
- **Overview** **JOB TITLE:** Service Desk Agent **SALARY:** $20.00-$22.00/hr **EMPLOYEE TYPE:** Part-Time Hourly Non-Exempt - Potential to turn into a Full-Time role ... and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within service level agreements using company… more
- US Bank (Tempe, AZ)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... borrowers. + Processes requests timely on system of record. Ensures borrower or agent requests adhere to the credit agreement terms. + Reviews attorney prepared loan… more
- Aimbridge Hospitality (Chandler, AZ)
- …cash drops secure and balance bank + Interact and occasionally have unsupervised contact with guests and/or colleagues + Access and control to sensitive areas in ... is steps away from the upscale shopping, dining and entertainment at Chandler Fashion Center . Tumbleweed Park and Mesquite Groves Aquatic Center make it easy for… more
- TEKsystems (Tempe, AZ)
- …our Service 360 team. - You will serve as the first point of contact for Advisors and their Investors, taking 25-30 inbound contacts daily, handling everything from ... Microsoft Office, customer support, Customer service oriented, Customer service call center , financial services, Customer service, Call center , Phone support… more
- U-Haul (Phoenix, AZ)
- …and Instructor led education! + Train and work from home - Flexible schedules! + Contact center career path available, including work from home team members! + ... Benefits include: Medical Reimbursement Plan, Dental Plan, Vision Plan, Great opportunity for students, teachers, second job! REQUIREMENTS + Must be Bilingual - French/English + Ability to express sympathy, empathy and compassion + Critical thinker and ability… more
- Hilton (Phoenix, AZ)
- …human hospitality in a digital world\. As a Manager Product Management for Hilton's Contact Center technologies, you will bring your technical and contact ... Hilton customer support experience, simplifying and enhancing guest and agent support, while ensuring our call center ...be like:** + Create and lead strategic roadmap for contact center tools consisting of Interactive Voice… more
- Chewy (Phoenix, AZ)
- …Agent Profile Management activities to related teams, operations through senior contact center leadership. Drive ongoing innovations and process improvements. ... Additionally, you may be assigned a focus in command center , payrolls operations, and/or agent profile Management...as needed. **What you'll need:** + 3+ years call center Workforce Management and contact center… more
- Noblis (Phoenix, AZ)
- …Program. Interns will beworkingwith our Simulation and Visualization Research Center . This spring internshipmaybe extended until the end of summer ... of a small research team.They will use Python based systems to simulatemulti- agent systems, run experiments with the simulators, and help prepare research papers… more
- Under Armour, Inc. (Phoenix, AZ)
- …contact handling efficiency. * Driving alignment on performance standards with Contact Center leadership team and Business Partner Outsourcer (BPO) leadership ... to identify trends, successes, and opportunities for improvement, at agent , team and center level. * Passion...technologies and assess potential benefits. * Expert knowledge of contact center best practices. * Proficient in… more
- Chewy (Phoenix, AZ)
- …teams in a complex, high-demand customer-first environment. + Deep understanding of contact center operations, workforce management tools (eg, Kronos/UKG, NICE, ... Proven analytical and problem-solving abilities to drive data-informed decisions, optimizing contact center performance through activities such as forecasting,… more
- DoorDash (Tempe, AZ)
- …analytical and communicative skills. This role will support our Customer Experience Center in Phoenix. You're excited about this opportunity because you will + ... Monitor/adjust queues, agent utilization, and same-day staffing to ensure service levels...on staffing, call trends, and general troubleshooting across multi-site contact centers. + Serve as the primary point of… more
- Quality Technology Services, LLC (Phoenix, AZ)
- …life safety systems, Electrical, Mechanical, and EPMS/BMS systems of a Data Center environment. This role will oversee, document, and track various aspects of ... serve as a project manager and liaison to a third-party commissioning agent . This role requires work hours to support construction/commissioning activities of data… more
- Banner Health (Phoenix, AZ)
- …you want to be part of, we want to hear from you. Banner University Medical Center - Phoenix is a part of Arizona's most experienced transplant center , providing ... Specific working hours vary depending on patient and program needs. University Medical Center Phoenix is a nationally recognized academic medical center . The… more
- USAA (Phoenix, AZ)
- …minimizing transfers, escalations and call backs. + Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining ... service or a military spouse/domestic partner + Prior experience in a fast-paced contact center environment **What we offer:** **Compensation:** USAA has an… more