- CyrusOne (Chandler, AZ)
- …Desk (GSD) Technician to monitor infrastructure and networks, troubleshoot issues, and handle customer inquiries and escalations through phone , email, and ... Account Management, Implementations, Sales, Operations, and Network teams to maintain customer satisfaction and resolve support tickets within SLA guidelines. … more
- Evolent (Phoenix, AZ)
- …respond to agent questions and guidance throughout the assigned shift; handle real- time escalations where appropriate + Coordinate and triage all pharmacy ... inquiries (ie phone , fax, correspondence, electronic media) and resolve all customer issues; ensuring accurate information is provided + Function as liaison and… more
- Protex The PT Xperts, LLC (Phoenix, AZ)
- At ProTeX, we're not here to waste your time or your career. We know what we are looking for. Our goal is to build professionals that will help us build our ... you to best set you up for success. Office Customer Service Managers here can wear many hats and...people (at times in a state of distress) by phone or email. The job role requires the skill… more
- Cardinal Health (Phoenix, AZ)
- …Proactive follow-up with various contacts to ensure patient access to therapy + Demonstrate superior customer support talents + Prioritize multiple, ... to patients who need them-faster.** **_Responsibilities_** The Case Manager supports patient access to therapy through Reimbursement Support Services in… more
- Kyndryl (Phoenix, AZ)
- …compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The ... In this position you will be responsible for supporting escalations , both from the Customer Support team...that happen: this includes working with customers via email, phone call, screen sharing, and even performing on-site visits… more
- Sharecare (Phoenix, AZ)
- …Family Health Advocate is unable to provide adequate level support to member. + 50% of time on phone support and 50% of time Family Health Advocate Support ... and claims, OR held one or more of the following positions: + Patient Health Guide/Advocate/Navigator + Patient Care Technician (PCT) + Medical Secretary/Clinic… more