- Merck (West Point, PA)
- **Job Description** **Position Description:** ** Director , User Experience Support Portal** **Responsibilities will include key areas below:** **Strategic ... internal stakeholders, IT support and enterprise business functions, user experience , and ServiceNow platform team, to ensure the effective experience… more
- PPL Corporation (Allentown, PA)
- …diverse communities today. Overview PPL's Customer & Data Analytics Office is seeking a Director of Digital Customer Experience - Product to be an integral part ... the cities and towns where we do business, providing support for programs and organizations that empower the success...other teams contribute equally to providing customers a seamless experience across touchpoints. This Director will work… more
- CSL Behring (King Of Prussia, PA)
- …(KPIs) and experience level agreements (XLA) to measure service effectiveness and user experience . + Deliver high-quality services from the Digital Core team ... ** Director , Digital Core Operations** **The Opportunity** **Reporting to...Experience working with a managed service provider to support , maintain, and improve outsourced services, preferred. + Technical… more
- Vanguard (Malvern, PA)
- …We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience . ... Help establish quality standard. Work closely with the Creative Director to inspire, recognize and nurture bold and effective...Manage a team of designers and writers to create user -centric, on-brand creative solutions that meet business and … more
- CSL Behring (King Of Prussia, PA)
- …gaps and develop solutions to address these needs. Regularly seek feedback on user experience and areas for improvement and/or further expansion *Partner with ... **Job Title:** Director , Knowledge Management & Training Standards **Position Description** **Summary:** *Lead the design, implementation and continuous improvement… more
- Pfizer (Collegeville, PA)
- …TINS, and EAH HBU. + Responsible for directing the delivery, solution availability, user experience , continuous improvements for ERP Product Master solutions. + ... + Accountable for Global Digital ERP Materia/Product Master Solutions required to support Pfizer's ongoing and new Product Master initiatives in the following areas,… more
- Tompkins Community Bank (Blue Bell, PA)
- …and implement the overall strategic plan for financial planning; develop and support initiatives to enhance client experience at Tompkins Financial Advisors ... as developing, employing and driving planning-related initiatives that enhance client experience standards efforts across the organization. Will also be the leading… more
- CSL Behring (King Of Prussia, PA)
- …chains to support Agile, DevOps, and NoOps. **Your Skills and Experience ** + Bachelor of Science in Computer Science, Mathematics, Engineering, or Operations ... Framework Instantiation** Specification and implementation of foundational services to support a cloud-based primary infrastructure, including multi-cloud principles, account… more
- CSL Behring (King Of Prussia, PA)
- …infrastructure to deliver critical application production workloads. With a focus on user journey and experience impact, ensure quality, security and efficiency ... for integration points.** **The Role** + Platform Strategy, Execution and Support - Maintain overall accountability for the strategy through support… more
- Two95 International Inc. (Wayne, PA)
- … on Apple, HP, Lenovo, Microsoft laptop systems + Providing Tier 1-3 software end user support in Windows, Mac OS, VoIP, WebEx, and other software as needed ... and Skype for Business + Providing Tier 1-3 Executive Support for our C-Suite + Provide end user...Policy and InTune policy + Work closely with the Director of IT Corporate Services on other projects +… more
- CSL Behring (King Of Prussia, PA)
- **Position Title (Business Title):** _Executive Director , Digital Core Delivery_ **Business/Functional Unit:** I&T The Executive Director , Digital Core Delivery ... stakeholders and drive initiatives that enhance performance and customer experience over time. **Reporting Relationships:** Reports to: SVP, Infrastructure,… more
- Organon & Co. (Plymouth Meeting, PA)
- …appropriate. + Support Help Desk escalations around system functionality and user roles. + Collaborate with key stakeholders within GMAC and other internal ... **Job Description** **The Position** **Responsibilities** + Responsible for System Support : Accountable for systems governance such as license provisioning process… more