- Lowe's (Richmond, VA)
- …external customers. * Communication with customers to obtain feedback for improving customer in home delivery experiences, assist in problem solving in creating ... brand loyalty and lasting customer relationships. * Ability to deliver business results and...Knowledge of Home Delivery XDT operations. * Market Delivery Associate will be assigned daily tasks such as working… more
- Capital One (Richmond, VA)
- …of a Principal Coordinator to serve as a Receivables Research and Resolution associate within the Treasury Management Fulfillment organization. This individual ... States of America, Richmond, Virginia Principal Operations Coordinator, Receivables Research and Resolution Are you looking for a challenging role that includes the… more
- Capital One (Richmond, VA)
- West Creek 1 (12071), United States of America, Richmond, Virginia Sr. Associate , Process Management - Customer Identity Management Team (Hybrid) As a Sr. ... Associate , Process Manager on the Customer Identity Management Team, you will be part of...and playbooks + Lead incident support, awareness, and driving resolution with engagement across partner teams including Ops, Tech,… more
- Ensono (Richmond, VA)
- …teams. + Research reported issues to determine cause and best circumvention and/or resolution , enlisting resources from other teams and customer , as required to ... Associate Mainframe System Programmer-TSSRemote - United StatesJR010571 The...resolution and verify results. + Communicate to both customer and management the status of issues at intervals… more
- Capital One (Richmond, VA)
- …Creek 1 (12071), United States of America, Richmond, Virginia Product Manager, Associate Experience, Workforce Enablement, Senior Manager Capital One is a high-tech ... for our customers. As a Product Manager on the Associate Experience product team you will embark on the...One has a reputation of providing an industry leading customer experience, and is continuously pushing boundaries, surprising customers… more
- ChenMed (Richmond, VA)
- …Grows the team to match the needs of the business. + Aids in customer resolution responses and educates management on appropriate responses. Handles escalated ... rapidly expanding and we need great people to join our team. The Associate Market General Manager directs and administers the day-to-day operations of multiple… more
- Stryker (Richmond, VA)
- …making healthcare better. **What you will do** + The Upper Extremities Sales Associate will partner closely with Sales Representative(s) in the area to quickly learn ... customers in order to identify sales opportunities, deliver excellent customer service, and further develop the customer ...and adhere to these guidelines. + Assist in the resolution of any problems or questions that arise in… more
- Quality Technology Services, LLC (Richmond, VA)
- …and medium priority tickets within the ticketing system, escalating alerts and/or customer requests to senior technicians for resolution , and completing other ... place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The **Critical Operations Associate ** is responsible for monitoring operations and conducting routine… more
- Capital One (Richmond, VA)
- …associate experiences! You will be responsible for understanding customer needs, identifying automation and simplification opportunities, building requirements, ... America, Richmond, Virginia HR Systems Analyst and Delivery Senior Associate Are you interested in joining a team of...who love to solve real problems and meet real customer needs. If you have a passion for shaping… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …our team members to think outside the box and be innovative to find the best resolution for the customer . + Good listener who can multitask to solve problems. + ... Associate Accounts Receivable Specialist Job Description **Company Intro:**...cycle accounts receivable management in a fast-paced, high volume, customer centric, metrics driven environment. **Responsibilities:** + Resolve … more
- The Honey Baked Ham Company, LLC (Mechanicsville, VA)
- …spirit that's brought us a lot of success and we're looking for a Seasonal Gifting Associate to join our team. Our perfect candidate will thrive in a fun and casual ... submitting orders on a timely basis for fulfillment, providing customer service assistance to corporate clients, and generating and...issues and major changes to the General Manager for resolution . + Follows up with thank you cards to… more
- Capital One (Richmond, VA)
- West Creek 5 (12075), United States of America, Richmond, Virginia Associate Cash Operations System Admin (Hybrid) The Systems & Implementation Cash Operations ... key execution point for all Branch, ATM, and Commercial customer orders, system issues and set up requests related...to Cash Vault Processing and Armored Carrier Servicing. An associate in this role will be expected to support… more
- Capital One (Richmond, VA)
- West Creek 1 (12071), United States of America, Richmond, Virginia Principal Associate , Risk Management - Event & Issue Management (Hybrid) The Platforms Well ... and Issue & Event Management. As a Principal Risk Associate performing Event and Issue Management, you will work...deliver on the Platforms goal to keep 100% of Customer promises. **Specific responsibilities include, but are not limited… more
- CARMAX (Richmond, VA)
- …for being the number one advocate for our customers in our response and resolution to escalated customer contacts and all contact types that Customer ... Home Office teams and store management teams in the resolution of customer concerns, including such Home...customer + Review and Analyze all cases and associate performance reports to identify areas of personal growth… more
- Gpm Investments LLC (Richmond, VA)
- …Pay Rate: $13.00/hr. + Friday, Saturday, and Sunday- 11pm-7am. Responsibilities + Warm Customer Greetings: Greet customers with a friendly demeanor as they enter the ... patronage. + Cash Handling Expertise: Master the art of ringing up customer sales using an electronic cash register, ensuring accurate transactions. Manage cash… more
- Public Consulting Group (Richmond, VA)
- …public sector. To learn more, visit www.publicconsultinggroup.com . Chat Support - Customer Service Operations Analyst for a consulting company serving a large ... through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within set metrics and timeframes. Our… more
- Citizens (Glen Allen, VA)
- …solutions or next steps through effective verbal communication skills to gain the customer 's consent on a resolution . + Provide accurate complete claims ... learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play...Required high school degree or equivalent. + Preferred completed associate degree or above. Hours & Work Schedule +… more
- Acxiom (Richmond, VA)
- …City. **Areas of responsibility include:** Employment related legal questions, associate relations matters (including investigations and dispute resolution ), ... associate relations matters * Leading the investigation and resolution of associate relations complaints * Drafting...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- Veralto (Ashland, VA)
- …best in class comprehensive training programs on topics such as conflict resolution , positive associate training and workplace conduct + Customize training ... comprehensive health benefits, a 401(k) savings plan with employer match, and associate wellbeing programming with rewards **About the role:** Reporting to the… more
- Truist (Richmond, VA)
- …decisions. Consult with clients experiencing a hardship and work towards a resolution (which may include a loan/line term modification, insurance payment, complaint ... resolution , etc). **Essential Duties and Responsibilities** Following is a...activities may change from time to time. Provide excellent customer service to all internal business partners and external… more