- Wilson Language Training (Richmond, VA)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... be a changemaker? Wilson Language training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team. The CSM will serve as the… more
- Trellix (Richmond, VA)
- **_Job Title:_** Principal Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. ... architected security. More at https://trellix.com . **_Role Overview:_** -The Senior Customer Success Manager is responsible for driving customer … more
- Trellix (Richmond, VA)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... security. More at https://trellix.com . **_Role Overview:_** The Principal Success Manager is a critical role to... customer base and what improves the overall customer experience. + Mentor Customer Success… more
- Verint Systems, Inc. (Richmond, VA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... or equivalent experience + Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success + A strong sense of urgency to perform… more
- Verint Systems, Inc. (Richmond, VA)
- …Job Function:** Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible ... health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's...renewal success as the advocate through the customer 's Verint Journey. The CSM is responsible for the… more
- Trellix (Richmond, VA)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful ... delivery efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager will manage all CS health programs with a focus on… more
- Teradata (Richmond, VA)
- …assigned accounts where you will lead the development of a relevant and actionable customer success plan, and partner internally to ensure successful delivery of ... of experience on customer -facing roles (eg, pre-sales, strategic consulting, customer success role, etc.) with a strong exposure and knowledge of the… more
- HealthEdge Software Inc (Richmond, VA)
- …part of ourClientOpreationsteam.In this role, you will develop a deep understanding of customer business models and become a subject matter expert in theday to ... outcomes and the member experience. **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible or… more
- FranklinCovey (Richmond, VA)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement process...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- FranklinCovey (Richmond, VA)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... and institutions. To learn more, visit franklincovey.com . **Title:** Key Account Client Success Manager **Division & Department:** Enterprise Client Success … more
- Wolters Kluwer (Richmond, VA)
- **Permanent remote role.** The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business ... orders set up in our system + Provide regular status updates to the customer for any pending projects/renewals + Expertly handle approximately 50-75 new emails daily… more
- Trustmark (Richmond, VA)
- …best to our colleagues, clients and communities. Works in conjunction with the Customer Success Manager and Implementation Managers for client enrollments. ... measured 15 key drivers of engaged cultures that are critical to the success of an organization. All qualified applicants will receive consideration for employment… more
- Windstream Communications (Richmond, VA)
- …management as needed. + Other duties assigned by management. + You will report to a Manager , Customer Success **Do You Have?** + High level of comfort ... and procedure **Even Better:** + Experience: 5+ years in account management, customer success , project management, or event management + Familiarity with… more
- Pearson (Richmond, VA)
- …both current and potential clients. + **Onboarding and Training Support:** Collaborate with customer success teams to ensure that new customers are effectively ... ** Customer Marketing Manager ** - **K-12 Education**...continuous improvement. + **Cross-Functional Collaboration:** Work closely with sales, customer success , and product teams to ensure… more
- Elevance Health (Richmond, VA)
- ** Manager II Customer Care** **Location:** Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring ... be discussed as part of the hiring process. The ** Manager II Customer Care** is responsible for...strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities… more
- Capital One (Richmond, VA)
- West Creek 1 (12071), United States of America, Richmond, Virginia Senior Risk Manager - Customer Resiliency Risk Events (Hybrid) **Senior Manager , ... Customer Resiliency Risk Events** As a Senior Manager in Capital One's Customer Resiliency organization,...Issue Standard and ensure Capital One's continued stability and success . Senior Managers partner with Executives and their teams… more
- Rocket Software (Richmond, VA)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Program Manager is a pivotal role responsible for managing the successful delivery of ... strategy to deliver tangible benefits and value. The Senior Program Manager will manage high-profile, cross-functional programs within a portfolio of initiatives,… more
- Sutherland Global Services (Richmond, VA)
- …experiences, we help our clients boost productivity, cut costs, increase customer loyalty, generate additional revenue, reduce time-to-market, and efficiently enter ... percent of our business is outcome based, ensuring our success is clearly tied to our clients' success...other. We call this One Sutherland. The **Business Development Manager ** at Sutherland is a key individual contributor role… more
- Envista Holdings Corporation (Richmond, VA)
- …Sales Manager is the main communication conduit to each customer . + Meets with customers to define product/service needs and specifications. Continuously ... **Job Description:** **JOB SUMMARY** : The Territory Sales Manager is responsible for leading the business development/acquisition activities to drive sales within… more
- The Hertz Corporation (Richmond, VA)
- …+ Personal Accountability + Effective Communication + Demonstrates Initiative + Passion for Customer Service & Stakeholder Success + Trust & Integrity + ... The Airport Operations Manager directs the process and activities of frontline...to non-exempt employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and… more