- Sedgwick (Annapolis, MD)
- …an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Service Center Specialist- Background in Auto Insurance Required **PRIMARY… more
- CareFirst (Baltimore, MD)
- … service experience. **Preferred Qualifications:** + Less than 1 year experience in a call center customer service role or experience with medical or ... information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …School diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- Pearl Interactive Network (Annapolis, MD)
- …Diploma required, Associate or Bachelor's degree preferred. + 1+ years of call center experience. + Customer service and/or healthcare experience are a ... **Pearl Interactive Network is sourcing Remote Customer Service Representatives.** The ** Customer Service Representative** will handle inquiries from… more
- TEKsystems (Halethorpe, MD)
- …Speakers/Mic to ensure quality audio during conversations, a USB headset will also be provided. Skills call center customer service , call center ... Description The Service Desk Analyst has a very wide array...and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience… more
- M&T Bank (Baltimore, MD)
- …and Experience Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience or ... and/or work experience, including a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience. Minimum of 1… more
- Transdev (New Carrollton, MD)
- …* Bachelor's Degree preferred * 3+ years of supervisory experience * Customer service and Call center experience preferred * Motivated self-starter * ... Center Operations Manager, you will directly oversee call center personnel to ensure positive morale...and overall team effectiveness with upper management. * Helps call agents with challenging customer service… more
- M&T Bank (Glen Burnie, MD)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- Pearson (Annapolis, MD)
- …+ High School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very ... in making decisions as part of the recruitment process. **Job:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME… more
- M&T Bank (Glen Burnie, MD)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Sharecare (Annapolis, MD)
- …required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical environments ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- ManTech (Annapolis Junction, MD)
- …of Remedy, especially Incident Management module + Prior experience in customer service or call center environment + Experience initiating and escalating ... opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Jr. Operations Support Center (OSC) Shift Operator,** to… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 11:30... call volume. + Ability to provide effective customer service and deal tactfully and courteously… more
- Humana (Annapolis, MD)
- …Programs such as Word, Access, Excel, PowerPoint + Previous inbound/outbound call center or related customer service experience + Provider installation ... makes quarterly outbound calls to contracted Medicare providers as requested by the Center for Medicaid & Medicare Services (CMS). DDG uses the information obtained… more
- ManpowerGroup (Baltimore, MD)
- Our client, Johns Hopkins, is a leading healthcare organization, is seeking a Call Center Agent to join their team. As a Call Center Agent, you will be ... providers. The ideal candidate will have excellent communication and customer service skills, as well as proficiency...Sunday-Thursday 2-10:30PM 3rd Month - Normal Shift **Job Title:** Call Center Agent - (Sunday through Thursday… more
- Pearl Interactive Network (Annapolis, MD)
- …or equivalent education required. + Associate Degree, preferred. + 2 years of customer service or call center experience, is preferred. + 2 years of ... + Ability to handle high-stress situations. Good judgment skills. + Strong customer service skills. + Ability to learn and operate multiple computer systems… more
- Hilton (Annapolis, MD)
- …and evolution of contact center products + Strategy and implementation of self\- service , customer \(guest and agent\) use of the tools and automation through ... and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE...\(7\) years or more of work experience in product, customer experience, contact center technology, customer… more
- Guardian Life (Annapolis, MD)
- …governing regulations and medical terminology. + Previous case management, customer service or call center experience desired **Salary Range** $40,960.00 ... environment. Our award-winning contact center is known for delivering outstanding customer service experiences and we want to work with others that have a… more
- PNC (Columbia, MD)
- …resolution. + Fosters a positive working environment that facilitates exceptional service and expanding profitable customer relationships. Grows branch revenue ... have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail Branch Banking organization, you will be based… more
- American Pest (Fulton, MD)
- 19.00-21.00 per hour Based on Experience | Fulton, MD, USA | Hourly | Customer Service - Fulton, MD | Full Time Celebrate 100 years in business with us in 2025! ... you love making people happy and delivering p henomenal customer service , American Pest has an exciting...it treats its customers so this fast-paced, high-volume, inbound call center is an incredibly important component… more