- Ryder System (Baltimore, MD)
- …Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_ **Summary** The Customer Engagement Manager (CEM) position is ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …LevelNon-Management Job CodeN/A Job Description Summary Organization NameCommunications Reports toDivision Manager , Customer Engagement & Advocacy Full or ... Position Information Functional TitleProject Outreach Manager Recruitment Category TypeStandard Functional CategoryCommunications GradeGS.15 FLSA StatusExempt… more
- TEKsystems (Linthicum Heights, MD)
- …teams/programs at a time or potentially one or more complex engagements. The Engagement Manager provides ownership of customer expectations, delivery ... experience you've been searching for? We're looking for an Engagement Manager II to join our team....to gather business requirements, and translate them into a customer solution when required. * Experience leading ServiceNow development… more
- TEKsystems (Linthicum, MD)
- …responsible for managing one or more projects/project teams/programs at a time. The Engagement Manager provides ownership of customer expectations, delivery ... Services (TGS) Talent Acquisition Team requires: Position Overview The Engagement Manager I position is a delivery...to gather business requirements, and translate them into a customer solution when required. . Experience leading Agile based… more
- Amazon (Annapolis Junction, MD)
- …ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager , you will collaborate across roles to understand a ... Description AWS Engagement Managers seek to understand our customers' needs, their...customer 's mission objectives and define project goals. You will lead… more
- Amazon (Annapolis Junction, MD)
- …ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager , you will collaborate across roles to understand a ... Description AWS Engagement Managers seek to understand our customers' needs, their...customer 's mission objectives and define project goals. You will lead… more
- Amazon (Annapolis Junction, MD)
- …ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager , you will collaborate across roles to understand a ... Description AWS Engagement Managers seek to understand our customers' needs, their...customer 's mission objectives and define project goals. You will lead… more
- CDM Smith (Towson, MD)
- …overseeing the development and training of staff. **Job Title:** Federal Marketing Manager - Communications and Engagement **Group:** OPS - Marketing/Bus ... senior professional to lead the Federal Services Unit (FSU) communication and engagement activities in coordination with FSU's sales team and corporate marketing and… more
- Pearson (Annapolis, MD)
- …plan, and information on benefits offered ishere. Key Responsibilities: + ** Customer Engagement Campaigns:** Develop and implement marketing programs designed ... ** Customer Marketing Manager ** - **K-12 Education**...events. + **Metrics and Reporting:** Monitor and track key customer engagement metrics, including customer … more
- Trellix (Annapolis, MD)
- …risk mitigation or escalate as needed. About You: + 5+ years of customer engagement and account management experience in a Cybersecurity/SaaS solutions company ... **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix...for our customers with a focus on transformation and engagement to promote a successful experience with our products… more
- Wilson Language Training (Annapolis, MD)
- …internal stakeholders as part of the ongoing improvement cycle + Ensure high customer engagement and satisfaction as measured by retention, health score, ... Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our… more
- Verint Systems, Inc. (Annapolis, MD)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible for the day-to-day… more
- Verint Systems, Inc. (Annapolis, MD)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number… more
- Teradata (Annapolis, MD)
- …new features to enhance current and new analytical applications, delivering additional customer outcomes. + Continuously engagement with the customer , ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Bank of America (Hunt Valley, MD)
- Client Educational Content Project Manager - Risk Programs Customer Segment Consultant I Jacksonville, Florida;Hunt Valley, Maryland; Lincoln, Rhode Island; ... initiative within the enterprise strategy and performance goals for one of the Customer Segments (ie Retail, Preferred & Small Business). Provides support to senior… more
- Rocket Software (Annapolis, MD)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Program Manager is a pivotal role responsible for managing the successful delivery of ... strategy to deliver tangible benefits and value. The Senior Program Manager will manage high-profile, cross-functional programs within a portfolio of initiatives,… more
- FranklinCovey (Annapolis, MD)
- …+ FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California - Anticipated ... learn more, visit franklincovey.com . **Title:** Key Account Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
- Stanley Black and Decker (Towson, MD)
- …team in Towson, MD. In this role, you will play a crucial part in enhancing customer engagement through the planning and execution of events at our Customer ... **Associate DEWALT Experience Manager ** **Towson, MD, United States** **Come make the...Coordination:** Assist in the planning, organization, and execution of customer engagement events, workshops, and demonstrations internally… more
- FranklinCovey (Annapolis, MD)
- …and/or refine the client engagement strategy and content for the Mid-Market Account customer segments. This role is part of the CSM leadership team led by the ... product and services teams to develop the processes and tools needed for the customer success function and client engagement process in the Mid-Market segment. +… more
- VF Corporation (Towson, MD)
- …with the Store Manager to maximize profitability by ensuring that customer engagement , merchandising, operations, and community connection are all consistent ... **Assistant Store Manager ** As the Assistant Store Manager ,...provide training and ongoing development of store staff in customer engagement and all company programs, policies… more