• Customer Service

    Sutherland Global Services (Annapolis, MD)
    …+ Ability to type 35+ words per minute + Minimum of one year of customer service experience + Strong written communication skills We will provide equipment ... **_About Us_** _Sutherland, recently recognized as a Great Place to Work in the US, is a digital transformation company, making digital processes feel more human for the customers that we serve. We have been helping customers globally, across industries from… more
    Sutherland Global Services (12/10/24)
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  • Liability Claims Representative

    Sedgwick (Annapolis, MD)
    …of a rapidly growing, industry-leading global company known for its excellence and customer service . + Leverage Sedgwick's broad, global network of experts to ... Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Liability Claims Representative | Remote Are you looking for...+ Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.… more
    Sedgwick (10/31/24)
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  • Customer Service

    ASM Research, An Accenture Federal Services Company (Annapolis, MD)
    …faxing, chat, US mail, and email communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a ... chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting,...fully remote team that supports the DOL-NCC. As a CSR,… more
    ASM Research, An Accenture Federal Services Company (12/20/24)
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  • Customer Service

    Crash Champions (Baltimore, MD)
    …+ Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + ... company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the US, serving customers and business partners at more than… more
    Crash Champions (12/20/24)
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  • Senior Chronic Care Representative - NYC…

    Merck (Annapolis, MD)
    …concepts accurately and clearly + Previous sales, account management, consultative, or customer service experience + Ability to analyze metrics to assess ... **Job Description** **Position Description:** The Chronic Care Representative (CCR) is the primary point of contact...The CCR is a key member of the local Customer Team that works collaboratively with other Company field-based… more
    Merck (12/20/24)
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  • Senior Field Service Representative

    Eaton Corporation (Hanover, MD)
    Eaton's ES AMER ESS division is currently seeking a Senior Field Service Representative in the Hanover, MD area or Frederick, MD area. Field Service ... and lead FSR teams on larger projects * Generate timely and accurate service reports on work, product performance, and warranties * Provide recommendations for… more
    Eaton Corporation (11/28/24)
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  • Inside Sales Representative

    Fujifilm (Annapolis, MD)
    Representatives are responsible for ensuring a positive ongoing customer experience and identifying potential for upsell/cross-sell opportunities within these ... **Overview** **Inside Sales Representative ** **- Midwest - Gulf Coast** **FUJIFILM Sonosite,...100 countries. **External US** **Summary:** This is a quota-carrying remote seller that is responsible for selling Fujifilm Sonosite… more
    Fujifilm (12/17/24)
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  • Imaging Service Engineer I ( Remote

    Fujifilm (Annapolis, MD)
    …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
    Fujifilm (11/21/24)
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  • Quality Representative - Hybrid

    Eurofins (Baltimore, MD)
    …and other applicable standards. + Maintain a culture of professionalism and outstanding customer service both internal and external. + Support of programs to ... and purity of biological substances and products. Hybrid - onsite and remote . This position requires on-site support. Candidates must live within commutable distance… more
    Eurofins (11/01/24)
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  • Field Operations Manager, Product Alignment…

    Confluent (Annapolis, MD)
    …Head of Customer Experience, in this new role, you'll be the key representative of the Customer Solutions Group, engaging with members of the Sales, Product, ... One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Customer Strategy & Execution Team is looking for an individual to play a pivotal… more
    Confluent (12/04/24)
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  • Network Carrier Field Manager - Remote

    Ryder System (Annapolis, MD)
    …+ Negotiation skills + Leadership skills + Process management skills (preferred) + Customer Service orientation + Problem solving skills + Creativity (preferred) ... **We are immediately hiring a Network Carrier Field Manager Remote Travel Required in New Albany, OH for our...evaluation of new agents, onboarding/training of new agents, upholding service expectations and full resolution of service more
    Ryder System (12/13/24)
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  • Care Manager- Remote

    Sharecare (Annapolis, MD)
    …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt...members, other members of the team, physicians, and plan representatives . + Ability to read, analyze, and interpret common… more
    Sharecare (12/04/24)
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  • Senior Network Engineering Lead - Remote

    Ryder System (Annapolis, MD)
    …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of… more
    Ryder System (11/13/24)
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  • Senior Regulatory Compliance Analyst…

    CareFirst (Baltimore, MD)
    …work experience. **Experience** : 5 years experience in a compliance or senior level customer service role. **Knowledge, Skills and Abilities (KSAs)** + Skill in ... subject matter expert for business processes and related systems as the representative of the company. Provide education regarding systems and process to regulators… more
    CareFirst (10/11/24)
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  • Sales Tax Analyst - REMOTE

    Ryder System (Annapolis, MD)
    …recommendations for tax planning or problems resolution. Essential Functions + Respond to customer service -related sales and use tax issues + Maintain Ryder's ... application process or to verify the legitimacy of an interview or Ryder representative , please contact Ryder at ###@ryder.com or ###. **Current Employees:** If you… more
    Ryder System (12/12/24)
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  • Supervisor, Customer Service

    Under Armour, Inc. (Annapolis, MD)
    …be accountable for the entire experience of both the Customer and the Customer Service Representative . This role requires schedule flexibility for both ... Supervisor, Customer Service **Supervisor, Customer ... Cloud experience a plus **Workplace Location** + **Location:** Remote , US + **Travel: Occasional travel to Baltimore headquarters… more
    Under Armour, Inc. (12/12/24)
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  • Pharmacy Customer Associate II

    Elevance Health (Hanover, MD)
    …services in a professional and consultative manner. + Provides thorough and effective customer service . Provides timely and accurate responses to all customers. ... Customer Associate II** **Location:** This is a remote position and virtual training will be required for..., and other Blue Cross Plans) to provide claims, customer service , and/or membership support. + Displays… more
    Elevance Health (12/11/24)
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  • Tax Planning Consultant BRC

    Guardian Life (Annapolis, MD)
    …if applicable + Complimentary 1:1 financial guidance with a licensed Fidelity representative **Time Off and Remote Work** + Flexible work arrangements ... protect, expand and secure Guardian's agency distribution by working with financial representatives who provide planning strategies to high income/high net worth or… more
    Guardian Life (10/04/24)
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  • Field Service Specialist

    Copeland (Annapolis, MD)
    …co-workers, sales representatives , and others as appropriate. **As A Field Service Specialist, You Will:** + Maintain proficiency in all products and services ... equipment programming and commissioning + Provide standard and emergency service . (As assigned to maintain customer site)...places, fumes or airborne particles, and vibration. **Why Work Remote ** Our remote roles are conveniently located… more
    Copeland (12/12/24)
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  • Contact Center Quality Auditor

    HomeSafe Alliance (Annapolis, MD)
    customer interactions and/or processes to determine department and representative performance and identify process gaps for improvement. + Monitor, evaluate ... moving experience. As the GHC prime contractor and household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network… more
    HomeSafe Alliance (12/18/24)
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