- Sutherland Global Services (Annapolis, MD)
- …+ Ability to type 35+ words per minute + Minimum of one year of customer service experience + Strong written communication skills We will provide equipment ... **_About Us_** _Sutherland, recently recognized as a Great Place to Work in the US, is a digital transformation company, making digital processes feel more human for the customers that we serve. We have been helping customers globally, across industries from… more
- Sedgwick (Annapolis, MD)
- …of a rapidly growing, industry-leading global company known for its excellence and customer service . + Leverage Sedgwick's broad, global network of experts to ... Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Liability Claims Representative | Remote Are you looking for...+ Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …faxing, chat, US mail, and email communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a ... chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting,...fully remote team that supports the DOL-NCC. As a CSR,… more
- Crash Champions (Baltimore, MD)
- …+ Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + ... company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the US, serving customers and business partners at more than… more
- Merck (Annapolis, MD)
- …concepts accurately and clearly + Previous sales, account management, consultative, or customer service experience + Ability to analyze metrics to assess ... **Job Description** **Position Description:** The Chronic Care Representative (CCR) is the primary point of contact...The CCR is a key member of the local Customer Team that works collaboratively with other Company field-based… more
- Eaton Corporation (Hanover, MD)
- Eaton's ES AMER ESS division is currently seeking a Senior Field Service Representative in the Hanover, MD area or Frederick, MD area. Field Service ... and lead FSR teams on larger projects * Generate timely and accurate service reports on work, product performance, and warranties * Provide recommendations for… more
- Fujifilm (Annapolis, MD)
- … Representatives are responsible for ensuring a positive ongoing customer experience and identifying potential for upsell/cross-sell opportunities within these ... **Overview** **Inside Sales Representative ** **- Midwest - Gulf Coast** **FUJIFILM Sonosite,...100 countries. **External US** **Summary:** This is a quota-carrying remote seller that is responsible for selling Fujifilm Sonosite… more
- Fujifilm (Annapolis, MD)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
- Eurofins (Baltimore, MD)
- …and other applicable standards. + Maintain a culture of professionalism and outstanding customer service both internal and external. + Support of programs to ... and purity of biological substances and products. Hybrid - onsite and remote . This position requires on-site support. Candidates must live within commutable distance… more
- Confluent (Annapolis, MD)
- …Head of Customer Experience, in this new role, you'll be the key representative of the Customer Solutions Group, engaging with members of the Sales, Product, ... One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Customer Strategy & Execution Team is looking for an individual to play a pivotal… more
- Ryder System (Annapolis, MD)
- …+ Negotiation skills + Leadership skills + Process management skills (preferred) + Customer Service orientation + Problem solving skills + Creativity (preferred) ... **We are immediately hiring a Network Carrier Field Manager Remote Travel Required in New Albany, OH for our...evaluation of new agents, onboarding/training of new agents, upholding service expectations and full resolution of service … more
- Sharecare (Annapolis, MD)
- …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt...members, other members of the team, physicians, and plan representatives . + Ability to read, analyze, and interpret common… more
- Ryder System (Annapolis, MD)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of… more
- CareFirst (Baltimore, MD)
- …work experience. **Experience** : 5 years experience in a compliance or senior level customer service role. **Knowledge, Skills and Abilities (KSAs)** + Skill in ... subject matter expert for business processes and related systems as the representative of the company. Provide education regarding systems and process to regulators… more
- Ryder System (Annapolis, MD)
- …recommendations for tax planning or problems resolution. Essential Functions + Respond to customer service -related sales and use tax issues + Maintain Ryder's ... application process or to verify the legitimacy of an interview or Ryder representative , please contact Ryder at ###@ryder.com or ###. **Current Employees:** If you… more
- Under Armour, Inc. (Annapolis, MD)
- …be accountable for the entire experience of both the Customer and the Customer Service Representative . This role requires schedule flexibility for both ... Supervisor, Customer Service **Supervisor, Customer ... Cloud experience a plus **Workplace Location** + **Location:** Remote , US + **Travel: Occasional travel to Baltimore headquarters… more
- Elevance Health (Hanover, MD)
- …services in a professional and consultative manner. + Provides thorough and effective customer service . Provides timely and accurate responses to all customers. ... Customer Associate II** **Location:** This is a remote position and virtual training will be required for..., and other Blue Cross Plans) to provide claims, customer service , and/or membership support. + Displays… more
- Guardian Life (Annapolis, MD)
- …if applicable + Complimentary 1:1 financial guidance with a licensed Fidelity representative **Time Off and Remote Work** + Flexible work arrangements ... protect, expand and secure Guardian's agency distribution by working with financial representatives who provide planning strategies to high income/high net worth or… more
- Copeland (Annapolis, MD)
- …co-workers, sales representatives , and others as appropriate. **As A Field Service Specialist, You Will:** + Maintain proficiency in all products and services ... equipment programming and commissioning + Provide standard and emergency service . (As assigned to maintain customer site)...places, fumes or airborne particles, and vibration. **Why Work Remote ** Our remote roles are conveniently located… more
- HomeSafe Alliance (Annapolis, MD)
- … customer interactions and/or processes to determine department and representative performance and identify process gaps for improvement. + Monitor, evaluate ... moving experience. As the GHC prime contractor and household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network… more