- General Dynamics Information Technology (Fort Meade, MD)
- …,System Administration,Troubleshooting **Experience:** 7 + years of related experience **Job Description:** ** Help Desk Support Service Specialist - ... Intermediate** **- TS/SCI required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support ,Troubleshooting **Certifications:** ... * Supervises help desk operations at the shift or small help desk level. Supervises non-exempt support staff. WHAT YOU'LL NEED TO SUCCEED: *… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support ,Troubleshooting **Certifications:** ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS Transform technology into opportunity as a… more
- COMSO, Inc (Fort Meade, MD)
- …. + Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a ... week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- GovCIO (Annapolis, MD)
- …**Qualifications** + Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills ... **Overview** GovCIO is currently hiring for a Help Desk Manager. The Help...plans project lifecycle deployment. + Supervises professional and technical support personnel performing in their regular disciplines. + Schedules… more
- Robert Half Technology (Baltimore, MD)
- Description We are seeking a Help Desk Manager to join our team in the Healthcare, Hospitals, and Social Assistance industry in BALTIMORE, Maryland. This role ... offers a long term contract employment opportunity. As a Help Desk Manager, you will primarily be responsible for managing customer support tickets,… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join ... desk operations + Providing phone, email, chat, and Service - Desk support for end users...+ Experience providing training and guidance to more junior help desk personnel + Proven experience providing… more
- General Dynamics Information Technology (Beltsville, MD)
- …of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at ... **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Problem Resolution, Service Desk (Inactive),Technical Helpdesk **Experience:** 5 + years… more
- William C Brown Inc (Bowie, MD)
- …Support . + Resolve customer inquiries within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support ...standard operating procedures. + Provide courteous, professional, quality customer service via the Help Desk .… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service ... Inc. (TriTech) is seeking several 'Senior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway...DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate… more
- ManTech (Glen Burnie, MD)
- …Contributing to and developing knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are in-office and ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior- Tier 1** to...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- BAE Systems (Annapolis Junction, MD)
- …Education, Experience, & Skills** Years of Experience: + 1-5 years experience in help desk , account management and desktop system administration or a related ... may be available based on position level and/or job specifics. **Linux Help Desk Administrator** **107520BR** EEO Career Site Equal Opportunity Employer.… more
- TEKsystems (Baltimore, MD)
- …TEK holidays - 9 hour shifts each a year required Skills: service desk , customer service , troubleshooting, legal support Top Skills Details: service ... diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust ... Clearance** to support TGS and our government customer in Baltimore, MD....to resolve an issue are completely documented in the service tickets. **Work Experience, Knowledge, Skills & Abilities:** +… more
- Deloitte (Baltimore, MD)
- …, systems administration, and mobile device support . At least one year of providing help desk support specifically for mobile devices. + At least five ... system accounts + Escalates issues as needed to Enterprise Service Desk on behalf of customers +...program office + At least one year of providing help desk support specifically for… more
- BAE Systems (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... **Job Description** Provides support for implementation, troubleshooting and maintenance of Information...troubleshooting and maintenance of IT systems Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- TEKsystems (Baltimore, MD)
- …accounts within Active Directory. Skills: Active directory, Troubleshooting, Help desk , ticketing system, remote troubleshooting, phone support , Customer ... Windows, Technical support Top Skills Details: Active directory,Troubleshooting, Help desk ,ticketing system,remote troubleshooting,phone support … more
- NCR VOYIX (Annapolis, MD)
- …Duties: The L1 Support Agent will work in a fast-paced call center help desk environment providing technical hardware, software, and procedural support ... leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems....degree in technical field with 3 years of technical support and customer service experience in a… more
- Hilton (Baltimore, MD)
- …_id=GMB\-AMER\-HH\-BWICCHH&y _source=1 _MTIyMDg5OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ==\)is seeking a full\-time Guest Service Agent to join their front desk ... candidates for this position will have previous hotel front desk experience \(ideally at a property of comparable size...benefits of working for Hilton?\ Hilton is proud to support the mental and physical wellbeing of all Team… more