- TEKsystems (Baltimore, MD)
- …Helpdesk Technician. This person will be responsible for all standard IT helpdesk support duties (including internal and external calls). The primary ... The position answers calls from internal customers who are requesting support to successfully and efficiently complete their job responsibilities. Troubleshooting… more
- TEKsystems (Baltimore, MD)
- …through the process and setting them up within the new Cherwell system. The Helpdesk team supports all end users who sit at the particular hospital with technical ... Active directory, Troubleshooting, Help desk, ticketing system, remote troubleshooting, phone support , Customer service, Windows, Technical support Top Skills… more
- Kennedy Krieger Institute (Baltimore, MD)
- **Overview** The **Application Support Analyst I** works with the Application Manager, other Application Support Analysts, and the training team to develop, ... clinical applications within the Epic system. This includes assistance with Helpdesk support for assigned Epic applications, as well as collaboration with End… more
- Public Consulting Group (Annapolis, MD)
- …system for end users and administrators as needed + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations + Ability to manage multiple ... requests, and evolve our services based on training and helpdesk feedback + Serve as a main point of...members from EDPlan Innovations + Coordination with Technical Business Analyst to articulate change requests and product feedback and… more
- Lockheed Martin (Hanover, MD)
- …| Lockheed Martin **Who we are:** Our Program is seeking innovative engineers to support a critical application centered in the Analytic mission as well as modernize ... about Lockheed Martin's competitive and comprehensive benefits package\. **The Work:** The helpdesk team manages tier 1 tickets to either resolution or escalation\.… more