- City of New York (New York, NY)
- …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders… more
- City of New York (New York, NY)
- …and programs; referrals, appointments and follow-up; health literature and education materials. Call Agent will provide customer service to both internal and ... Job Description College Aide (Freshman-Sophomore) The Mission of the DOHMH Call Center is to deliver enhanced customer service to the people of New York City by… more
- City of New York (New York, NY)
- …and decrease avoidable health outcomes. The Department of Health and Mental Hygiene's Call Center delivers enhanced customer service to the people of New York City ... a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable Diseases,… more
- MTA (New York, NY)
- …contact with LIRR/MNR Communication Centers. Document the preliminary information & dispatch the on- call Claim Agent . Report such incidents to the Director & ... Lead Claim Agent Job ID: 9945 Business Unit: MTA Headquarters...Dec 30, 2024 Description JOB TITLE : Lead Claim Agent SALARY RANGE : $100,160 - $115,000 HAY POINTS… more
- City of New York (New York, NY)
- …Specialist II's to function as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center. The Medicaid Helpline Agent will: - Respond to telephone ... Team Supervisor, with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on the Medicaid… more
- Molina Healthcare (New York, NY)
- …preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent performance strengths and ... and developing quality guidelines and procedural manuals. **KNOWLEDGE/SKILLS/ABILITIES** + Performs call monitoring and assessment of Call Center Associates for… more
- Norfolk Southern (Elizabeth, NJ)
- …**Location:** Elizabeth, NJ, US, 7206 **Company:** Norfolk Southern Corp. Requisition38230:B3 Special Agent - Elizabeth, NJ **_A resume helps you stand out to hiring ... vacation, relocation for those who qualify. **Work Environment:** Outdoor/Field, on call , weekend, holiday work required As a certified and commissioned police… more
- City of New York (New York, NY)
- …is recruiting for an Eligibility Specialist II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center. OCS is recruiting for fifteen ... callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs,… more
- Hackensack Meridian Health (Hackensack, NJ)
- …Flexibility, Tuition Reimbursement, Employee Discounts and much more The Service Agent is responsible for providing round trip transportation for scheduled ... for all transactions. **Responsibilities** A day in the life of a Service Agent , Visitor Parking at Hackensack Meridian _Health_ includes: + Welcomes, directs, and… more
- Atlantic Health System (Florham Park, NJ)
- Atlantic Health System is seeking a Full Time Transfer Agent for Atlantic Mobile Health located in Florham Park. Required hours are night shifts and weekends as ... *Competently use various office equipment for communication and office functions. * Call transport companies to arrange transportation for patients transfer including… more
- Mount Sinai Health System (New York, NY)
- **Job Description** In the Access Center Lead Agent role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting ... customer service. The FPA Access Center which is centralized contact/ call center for the Mount Sinai Health System, located...various doctors' offices in our health system. The Lead Agent for the Access Center is a senior level… more
- City of New York (New York, NY)
- …callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs, ... bookkeeping, bank teller duties, housing office teller duties, purchasing agent , assistant store manager, sales representative responsible for accounts, or… more
- City of New York (New York, NY)
- …callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs, ... bookkeeping, bank teller duties, housing office teller duties, purchasing agent , assistant store manager, sales representative responsible for accounts, or… more
- City of New York (New York, NY)
- …to inquire about the status of their child care subsidy case. Families also call to obtain DOE information or about transitional child care. The Client Experience ... Unit Telephone Agent , with latitude to independent judgment and decision-making, has the following responsibilities: - Report to Supervisor of the Client Experience… more
- Marriott (New York, NY)
- …cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end ... of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report… more
- VNS Health (Manhattan, NY)
- …materials.* Adheres to general contact center standards and metrics (eg, call handling parameters).* Operates in a team-oriented and collaborative culture by ... actively sharing best practices and identifying opportunities for improvement to further enhance the consumer experience.* Sets up, coordinates and tracks services provided by the LOB, its contractors, and other community agencies and institutions. Follows up… more
- Aston Carter (Saddle Brook, NJ)
- Job Title: Customer Service Representative/ Call Center - Insurance Job Description This position is responsible for handling cancellations and moderate to complex ... include inbound/outbound calls, incoming correspondence, other communications sources, and call transfers for service transactions. Responsibilities + Assist with… more
- Hackensack Meridian Health (Edison, NJ)
- …or overstaffing situations that might occur. This includes, but not limited to agent re-skilling, arrangement of PTO and leveraging overtime. + Manage real-time ... agent adherence to schedule and enter relevant schedule exceptions...internal and outsourced vendors. + Monitor real-time adherence and call statistics and communicate with supervisors to ensure on-phone… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …will be responsible for facilitating all day-to-day activities of the call center operations and analyzing operational performance by utilizing WFM systems, ... customer interactions over various intervals. + Create, delegate and manage agent scheduling based on forecasted demand ensuing balanced service levels, cost… more
- Wolters Kluwer (New York, NY)
- …an assigned territory, that currently does not have CT Corporation as their registered agent . Some of your daily tasks will include learning and staying informed on ... for incoming leads, driving and developing business through generating high sales call volume; and contributing to sales planning and forecasting activities. **Key… more