- NPS Prism, LLC (New York, NY)
- …full strategic insights and value of the Prism tool in order to drive customer experience ( CX ) improvement throughout their organization. Deliver client ... leads in socializing insights from NPS Prism and from customer experience results within the client's own...growing senior client relationships. * Extensive presentation experience . * Proficiency in CX data analysis,… more
- Amazon (New York, NY)
- …is responsible for the Private Pricing Program. Within GDSP, the AWS Private Pricing Customer Experience ( CX ) team's vision is to ensure a bar-raising ... Customer experience across the Private Pricing (PP) program, leading to...program, leading to scale and growth. The Private Pricing CX team is seeking an experienced Marketing Strategist to… more
- Bristol Myers Squibb (Manhattan, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. If you come across a role that… more
- Mondelez International (East Hanover, NJ)
- …on business performance** across key digital commerce channels, integrating insights from customer experience ( Cx ), promotional calendars, flywheel effects, ... for improving online revenue and business outcomes. + Integrate insights across ** Customer Experience ( Cx )** , **Promotional Calendars** , **Flywheel… more
- City of New York (New York, NY)
- …will include, but are not limited to the following: Business Relationship and Customer Experience ( CX ) Management: - Build and maintain trusted ... improvements in other IT areas to focus service delivery on human-centered design and customer experience . - Maximize the perceived value of IT by improving … more
- Amazon (New York, NY)
- …and non-Prime, customer -facing delivery programs such as Same-Day delivery, and the customer experience ( CX ) features presented to millions of customers ... that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA - Knowledge of SQL/ETL -… more
- Celestica (New York, NY)
- …rapid business growth in a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and ... languages like Python/Go is a major plus + Must have direct customer interface experience + Must have experience is writing technical documentation (eg)… more
- PNC (New York, NY)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience ( CX ), Customer Loyalty, Decision ... opportunity to contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you...help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an… more
- CIBC (New York, NY)
- …Hours** 40 **Skills** Analytical Thinking, Business Development, Credit Risk Management, Customer Experience ( CX ), Financial Modeling, Financial Statement ... counterparty credit analysis for non-bank financial institutions working closely alongside a senior member of the team. The team manages the credit relationships for… more
- Amazon (New York, NY)
- …retail site. We are looking for a highly creative, customer obsessed, Sr . Product Manager to lead the delivery experience strategy of non-prime customers. ... or owner - Experience owning technology products Preferred Qualifications - Experience in influencing senior leadership through data driven insights - … more
- Amazon (New York, NY)
- …value to our customers and Amazon Web Services (AWS)? AWS is seeking a customer -obsessed CX Coordinator to join the Private Pricing Programs and Experiences ... develop emerging products to drive innovation and automation in Private Pricing. The CX Coordinator, 3PX is responsible for managing the full lifecycle of complex,… more
- Amazon (New York, NY)
- …on expert knowledge, and the publisher protections necessary to protect the viewing/shopping customer experience . The PRM works closely with ad product owners ... Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including...the right place. Amazon Ads is looking for a Senior Product Release Manager to lead release management globally… more
- Amazon (New York, NY)
- …using any of SQL or other analytical tools for conducting data analysis - Experience with customer segmentation, profiling, and targeting Amazon is committed to ... Description Outbound Communications is seeking a Sr . Product Marketing Manager to experiment and optimize...focused on building and implementing a global strategy for customer relationship messages (lifecycle, benefits & loyalty, education, and… more
- Amazon (New York, NY)
- …with Marketing, Product, and Engineering teams, you will lead and execute four key customer experience initiatives to help raise the bar of our outbound ... Description Outbound Communications is seeking a Sr . Program Manager to support the business and...and what meets the bar to send to a customer 's inbox or phone, 2) Outbound Bar Raising program,… more
- Amazon (New York, NY)
- …the Buy with Prime program. You will be responsible for defining the end-to-end customer experience vision and ensuring its delivery across your team. You will ... and Program Managers, collaborating with internal and external teams to deliver innovative customer -facing experiences to Prime members. As a Senior UX Design… more
- Amazon (New York, NY)
- … in influencing senior leadership through data driven insights - Experience in delivering end-to-end customer research studies, including study design, ... sports shopping and working to bring fans the best customer experience possible. The Licensed Sports team... Experience owning/driving roadmap strategy and definition - Experience working across functional teams and senior … more
- Amazon (New York, NY)
- …using any of SQL or other analytical tools for conducting data analysis - Experience with customer segmentation, profiling, and targeting Amazon is committed to ... our program. You will lead the education roadmap, drive strategy (content and CX ) for our scaled education hub (Creator University), explore new education channels… more
- Amazon (New York, NY)
- …this year with various teams across Prime Video including but not limited to Ads CX , Ads Monetization, and Live Sports. At Prime Video, you'll experience the ... manner. Basic Qualifications - 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software… more
- JPMorgan Chase (New York, NY)
- …to represent the voice of the client and advocate for an optimal customer experience . The Client Experience Senior Associate will leverage and develop a ... and seamless customer experiences for this high priority segment. As a Client Experience Senior Associate on the Consumer Bank Affluent team, you will lead … more
- CVS Health (New York, NY)
- …building, enhancing, and deploying new platforms to identify, measure, and improve customer experience while assisting CVS Health's mission statement and ... optimal experiences for customers, members, clients, and colleagues. The Senior Manager of CX Product Delivery will...the resulting insights to drive change / influence the customer experience . Demonstrated ability to thrive in… more