- CVS Health (Scottsdale, AZ)
- …health care more personal, convenient and affordable. **Position Summary:** CVS is recruiting for a Contact Center Call Routing engineer to be part of ... make an impact by: + Designing and supporting complex contact center solutions and call routing that incorporate technologies within the Five9 Contact… more
- Prime Therapeutics (Phoenix, AZ)
- …future infrastructure architecture and support strategy. + Design, engineer, and support data center , performance hub, and cloud routing + Collaborate with other ... drives every decision we make. **Job Posting Title** Sr. Network Engineer - Routing Remote **Job Description** The Systems Engineer Senior IT is responsible for… more
- Dignity Health (Phoenix, AZ)
- …CRM work item, SMS text, chats, and call back requests in the contact center platform; Call recording; Speech and text analytics; Workforce management ... financial information. + Responsible for managing and administering the contact center cloud platform to ensure ... cloud platform functionality in the following areas: Telephony call routing ; Routing of other… more
- Lincoln Financial Group (Phoenix, AZ)
- … to support the configuration and deployment of system capabilities that enhance call routing and conversational design (for voice and chat channels) to ... role will analyze and deliver on more complex interaction routing and overall system configuration assignments and projects. The...+ 1 - 3+ Years experience with Telephony administration, Contact Center technologies (such as CRM tools,… more
- Fiserv (Chandler, AZ)
- …on a global scale, come make a difference at Fiserv. **Job Title** Data Center Hardware Technician (overnights) **What does a successful Data Center Hardware ... do at Fiserv?** In this role you will provide world class onsite data center support for Fiserv's systems engineers, architects and supporting vendors. You will be… more
- CommonSpirit Health (Phoenix, AZ)
- …you to help people in need across the United States in a 24/7 virtual call center environment. Part of our highly specialized team of phone and communications ... this position will serve as the initial point of contact between our patients, family members and others and...to accurately and efficiently direct the call . Call responses could include, call routing… more
- Wells Fargo (Chandler, AZ)
- …business applications. Proven knowledge in one or more of the contact center sub domains such as: IVR/IVA, NLU/NLP, Routing , Recording and Analytics ... our dynamic team and spearhead the transformational next generation Contact Center Solution. You will be working...and Enterprise Architecture. **Job Expectations:** **Ability to work on call as assigned** **Ability to work outside of regular… more
- Nestle (Phoenix, AZ)
- …act as the subject matter expert to deliver, sustain, deploy, and retire Data Center and Cloud network infrastructure in the AMS region (North and South America). ... you to manage multiple technical areas in the Nestle Regional and Global Data Center Networks from a technical expertise point of view and with the coordination of… more