- Wells Fargo (Chandler, AZ)
- **About this role:** Wells Fargo is seeking an Escalations Representative in Escalated Complaints as part of the Consumer and Small Business Operations. Learn ... more about our career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) . **In this role, you will:** + Support internal and external customers with inquiries and complaints regarding financial products and… more
- Aston Carter (Tempe, AZ)
- Job Title: Customer Service Representative Job Description Seeking a customer service representative for a growing team at a large call center in Tempe, AZ. The ... + One year of call center experience required preferably in logistics, collections, escalations , or help desk support + Aptitude and ability to work through… more
- Paychex (Phoenix, AZ)
- …the Paychex Insurance Agency division. We are looking for Benefit Account Representative /Manager & Implementation Coordinator to support and advise Paychex Health & ... relationship with our clients. + Provide online support, troubleshooting and handle escalations . + Provide insurance quotes to clients from current and alternate… more
- CVS Health (Phoenix, AZ)
- …inbound/outbound calls from participants and/or prescribers. As a Pharmacy Support Representative you will research and investigate issues sent by Customer Care, ... concerns in a calm and professional manner in attempts to prevent further escalations - Ability to multi-task with strong time management skills - Navigation of… more
- Paychex (Phoenix, AZ)
- …relationship with our clients. + Provide online support, troubleshooting and handle escalations . + Take initiative to elevate the client experience, quickly resolve ... situations and focus on one call resolution. Just some of the reasons why our employees are #Paychexproud. + We value your well-being: From health care plans to retirement planning and wellness programs. + We value your time: From paid time off, to company… more
- TEKsystems (Phoenix, AZ)
- …customer service experience, and preferably have moved up to a level 2 or escalations role. Looking for the mindset of troubleshooting (taking advisors from point a ... to point b / triage troubleshooting). - They need people that can learn more on the fly from a system they don't have a basis of knowledge from and use resources to find answers. - In the past they have leaned heavier towards technology and don't want to… more
- Protex The PT Xperts, LLC (Phoenix, AZ)
- …or She must be able to remain calm and professional when resolving escalations . Your ability to listen, speak plainly, Multi task, and communicate effectively will ... be necessary. Dispatchers are responsible for moving scheduling around, tracking the movements of our field technicians, and keeping tabs on what our clients are in need of. You will need to be able to prioritize the most important situations, and think… more
- TEKsystems (Tempe, AZ)
- …proprietary systems. + Call center experience with a progression to a level 2 or escalations role. + Ability to learn on the fly from systems without a prior ... knowledge base and use resources to find answers. + Strong customer support and empathy skills, with the ability to walk clients through complex navigational issues. Please apply with an updated resume. About TEKsystems: We're partners in transformation. We… more
- UKG (Ultimate Kronos Group) (Scottsdale, AZ)
- …to participate in on-call rotation for management on-call to assist in customer escalations that occur overnight and on weekends. The typical rotation is every 3-4 ... facilitate satisfactory resolutions to customer's service issues by identifying call escalations , reacting with a sense of urgency, formulating appropriate action… more
- USAA (Phoenix, AZ)
- …spouses are highly encouraged to apply. As an Insurance Customer Service Representative , you'll work within defined guidelines to provide customer service, sales, ... products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. . Efficiently operate in a contact center… more
- Cardinal Health (Phoenix, AZ)
- …needs of the patient and/or program + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance ... to select the best coverage option for their situation + Handle all escalations based upon region and ensure proper communication of the resolution within required… more
- WM (Phoenix, AZ)
- …and collaborate with the Inside Sales Manager to resolve all customer escalations or issues. + Communicate rates, charges and service strategies with conviction ... no supervisory responsibilities. **IV. Qualifications** The requirements listed below are representative of the qualifications necessary to perform the job. A.… more
- WM (Phoenix, AZ)
- …customers, and by obtaining customer contract commitments during face-to-face interactions. All escalations for customer service within the book of business will be ... has no supervisory duties. **IV. Qualifications** The requirements listed below are representative of the qualifications necessary to perform the job. A. Education… more
- HealthEdge Software Inc (Phoenix, AZ)
- …and collaborate across HealthEdge departments to resolve customer issues and escalations + Work with peers and Account Management to prioritize HealthEdge ... (USA Only):** Exempt **Work Environment:** The physical demands described here are representative of those that must be met by an employee to successfully… more
- WM (Phoenix, AZ)
- …and collaborate with the Inside Sales Manager to resolve all customer escalations or issues + Communicate rates, charges and service strategies with conviction ... no supervisory responsibilities. **IV. Qualifications** The requirements listed below are representative of the qualifications necessary to perform the job. A.… more
- HealthEdge Software Inc (Phoenix, AZ)
- …opportunities;provideleads to Account Executives + Responsible forProduct/SaaSissue management, escalations and CCB + Mitigates service risks and implements ... (USA Only):** Exempt **Work Environment:** The physical demands described here are representative of those that must be met by an employee to successfully… more
- Cardinal Health (Phoenix, AZ)
- …needs of the patient and/or program * Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance ... to select the best coverage option for their situation * Handle all escalations based upon region and ensure proper communication of the resolution within required… more