- Usaa (Phoenix, AZ)
- …our members to achieve financial security through highly competitive products, exceptional service and trusted advice. Submit your CV and any additional required ... USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our...non-exempt position with paid overtime available. This is a Desk -based/Non-inspect role for the Pacific & Mountain Time Zone… more
- CAI (Phoenix, AZ)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... in bringing neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk /Help Desk Job Description + Mid Level: Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT helpdesk and/or ... service desk support for customers systems. +...service desk support for customers systems. + Experience with 1st...Required Experience: 2+ years of experience working in a service desk or customer service … more
- Cognizant (Phoenix, AZ)
- …operational transformation to own the business in a secure environment. **Role: Service Desk Technician** **Location: Mesa, AZ** **Mandatory skills:** Work ... experience in supporting service desk (Preferable experience in managing a team that supports IT hardware, IT Equipment Refresh, new application rollout support,… more
- ADP (Tempe, AZ)
- **ADP is hiring a** **Deal Desk Analyst I - Small Business Services (SBS) within our Commercial Operations Center of Excellence (CoE)** This is a hybrid role ... team will act as a "one-stop-shop" for sales and work collaboratively with Service organizations to ensure prioritized deals are executed with both velocity and… more
- ADP (Tempe, AZ)
- **ADP is hiring a Deal Desk Analyst I - Human Resources Outsourcing (HRO) within our Commercial Operations Center of Excellence (CoE)** This is a hybrid role ... is handled in a timely manner and compliant with Sales and Service customer onboarding policies/procedures. + Facilitate problem resolution for client employees… more
- American Airlines (Phoenix, AZ)
- …customer service experience + 2 years troubleshooting experience with service desk environments + Knowledge and/or experience with internal server/mainframe ... applications such as: Shares, QIK, IBM/TSO/TPX, and SCEPTRE **Preferred Qualifications- Education & Prior Job Experience** + Apple certification (Apple Genius) + A+ Certification **Skills, Licenses & Certifications** + Strong interpersonal, written and verbal… more
- Pearson (Phoenix, AZ)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support… more
- BAE Systems (Phoenix, AZ)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more
- BAE Systems (Phoenix, AZ)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a critical role in providing...also provide Tier 2 support for remote access and service capabilities, including VPN setups, multi-factor authentication, and secure… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on… more
- Evolent (Phoenix, AZ)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- ENFRA (Tempe, AZ)
- …leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth-not just for our business, but for ... pillars of our continued success. **Overview** The Energy Systems Analyst Team Lead is responsible for planning and independently...Environment Requirements** + Prolonged periods of sitting at a desk and working on a computer. + Climbing stairs.… more
- Public Consulting Group (Phoenix, AZ)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
