- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Agent - (Bilingual English/Spanish)** **Job Details** **Job Location** Chicago, IL **Remote Type** Optional Work from Home **Position Type** ... Shift** Day **Job Category** Customer Service **Job Description** **STATEMENT OF PURPOSE:** Call Center Agent will be responsible for providing high quality… more
- The Chicago Lighthouse (Chicago, IL)
- **Contact Center Agent ** **Job Details** **Job Location** Chicago, IL **Remote Type** Optional Work from Home **Position Type** Full-Time/Part-Time **Education ... Service **Job Description** **STATEMENT OF PURPOSE:** The Medical Contact Center Agent will be responsible for outbound...diploma or equivalent required, + Health Care and Customer Call Center experience preferred, but not required,… more
- The Chicago Lighthouse (Chicago, IL)
- **Medical Contact Center Agent (Bilingual English/Spanish)** **Job Details** **Job Location** Chicago, IL **Remote Type** Optional Work from Home **Position ... and performance sessions. **STATEMENT OF PURPOSE:** The Medical Contact Center Agent will be responsible for outbound...preferred, but not required; + Ability to handle a call center environment. Work efficiently, accurately and… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Optional Work from Home **Position Type** Full Time **Education Level** 2 ... Category** Management **Job Description** **STATEMENT OF PURPOSE** **:** The Call Center Supervisor is responsible for direct...Randomly listen in on calls; + Establish communication with agent ; + Resource for questions, issues, or concerns; +… more
- HUB International (Des Plaines, IL)
- …by developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for ... and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and helps us… more
- Eligo Energy, LLC (Chicago, IL)
- …for energetic, self-motivated individuals to make an impact as part of a dynamic call center team. We offer competitive hourly compensation with bonus potential. ... Customer Service Representative: As a Customer Service Representative in a call center environment, you will work to support commercial and residential customers… more
- Rush University Medical Center (Chicago, IL)
- **Job Description** Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Access Center Qual & ... (3) years' experience working with EPIC Cadence in a practice or Access Center environment. * Experience within a large hospital or integrated healthcare delivery… more
- Rush University Medical Center (Chicago, IL)
- …provider portals, telephony and related reporting and workforce management systems, call center systems, and capacity management tools. 13. Participates ... **Job Description** Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Access Center … more
- Walgreens (Deerfield, IL)
- …analytics and customer and agent feedback. Has relationships with all levels of the call center support team, and the eCom business. This position is the SME ... Responsible for analyzing their assigned LOB (line of business) agent systems and processes. Supports and improves processes for... success. This would include calibration sessions with the call center 's PR&A (Performance, Research & Analysis)… more
- The Hartford (Chicago, IL)
- …relationships and queries. Design and Build AI Agents: + Design and develop scalable AI agent frameworks to manage high call volumes by assisting human agents in ... and AI agents to enable virtual assistants for Contact Center Agents. Build and Support AI Use Cases: +...touch + Stay updated on AI advancements, optimize AI agent performance through testing, and provide mentorship to junior… more
- Anywhere Real Estate (Chicago, IL)
- …or mortgage) + Customer service experience preferred (retail, financial services, or call center ) + Strong interpersonal, verbal, and written communication ... as a liaison between the customer and real estate agent to ensure excellent service + Appropriately handle high...key touchpoints in their journey + Adhere to specific call flow process according to policy-varies from client to… more
- HUB International (Des Plaines, IL)
- …other key performance metrics. + Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...manner. + Keep records of all conversations in our call center database in a comprehensive manner.… more
- Kelly Services (Chicago, IL)
- …and archive files for storage purposes + Interface with passport applicants at Agency/ Center Information and Will- Call counters + Ensure appointment is scheduled ... completed transactions and run designated reports + Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more