- Lowe's (Wilmington, MA)
- …+ Work on assigned cases through the case management system to ensure resolution of customer issues. **Minimum Qualifications** + High school diploma or ... **Your Impact at Lowe's** As a Market Delivery Associate , you'll be collaborating with team members in-office...in-office to solve logistic challenges and deliver an exceptional customer experience. Your contributions directly affect customer … more
- Humana (Boston, MA)
- …Research & Resolution Representative 2 manages claims operations that involve customer contact, investigation, and resolution of claims. The Claims Research ... varied activities and moderately complex administrative / operational / customer support assignments. Performs computations. Typically works on semi-routine… more
- Intermountain Health (Boston, MA)
- …resolve inquiries. + Works with patients in-person and over the phone to provide customer satisfaction and resolution to inquiries and complaints. + Works with ... + Responsible for meeting productivity and quality measures. Including one-call/one-contact resolution goals for customer encounters. + Promotes mission, vision,… more
- The Hertz Corporation (Boston, MA)
- …and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer ... The ** Customer Experience Specialist** provides customer service that is above and beyond for customer satisfaction… more
- Santander US (Boston, MA)
- Sr. Associate , Workout (Commercial Real Estate/Multifamily Workout) REMOTE Boston, United States of America **Job Description Summary** The Sr. Associate /Vice ... expertise for work out situations and activities and facilitates the resolution of problems multifamily real estate loans, proactively minimizing potential losses… more
- CIBC (Boston, MA)
- …individuals, their families, foundations and/or endowments. The Senior Client Service Associate executes the more complex transactions required to support high net ... including researching client inquiries and issues in order to effectively bring about resolution . This role also provides oversight on some aspects of the Client… more
- Merck (Boston, MA)
- …on time, every time. Based out of the United States, the **ExM** **Operations Associate Director** is accountable for meeting customer demand at the Contract ... Description** An opportunity has arisen for an **External Manufacturing Operations Associate Director.** Our Manufacturing & Supply Division is dedicated to being… more
- Beth Israel Lahey Health (Boston, MA)
- …job, you're making a difference in people's lives.** Reporting to the Associate Director, Sponsored Programs Contracting Office (SPC), the Research Contract ... Associate provides support to the central office research administration...Office, and other central research administration offices in the resolution of issues related to contract execution.** **Participates proactively… more
- TD Bank (Revere, MA)
- …the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert + Understands and ... role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Banking Associate is a professional in banking, plays a key role in delivering… more
- WTW (Boston, MA)
- **Description** We are looking for a driven, client-centric associate to join a high-performance team, exclusively supporting WTW's REHL Division Chair, Danielle ... to work a flexible work schedule as agreed + Customer and relationship management focus + Negation skills -...focus + Negation skills - ability to drive conflict resolution and secure concessions without damaging relationships + Excellent… more
- Takeda Pharmaceuticals (Boston, MA)
- …to the best of my knowledge. **Job Description** **Rebate Associate , Commercial Contracts** **Cambridge, MA** **Hybrid** **_OBJECTIVES/PURPOSE_** + Perform ... and data questions, and assist the team with problem resolution . Assist as needed with routine variance analysis to...Ability to think through how decisions will impact Takeda, customer and stakeholders prior to execution. + Strong critical… more
- Children's Hospital Boston (Boston, MA)
- …Title:Telephone Page Associate (e/o weekend/holiday 3:00pm-11:30pm)Department:Information Systems-Page OperatorsAutoReqId:78564BRStatus:Part-TimeStandard Hours ... per Week:16 Job Posting Category:AdministrationJob Posting Description: Telephone Page Associate - 16 hours a week Every other weekend/holiday 3:00pm-11:30pm Answer… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Telephone Page Associate (Monday-Friday 10:00am-6:30pm)Department:Information Systems-Page OperatorsAutoReqId:78596BRStatus:Full-TimeStandard Hours per ... Week:40 Job Posting Category:AdministrationJob Posting Description:Telephone Page Associate Monday-Friday 10:00am-6:30pm Answer all incoming lines on switchboard… more
- Highmark Health (Boston, MA)
- …teams. Responsible for verification that the delivered application code meets the customer needs based on the specifications, ensuring minimal defects in both UAT ... and issues throughout the project lifecycle. Responsible for assisting in the resolution of risks, defects and issues. For smaller projects or initiatives may… more
- JPMorgan Chase (Boston, MA)
- …world class team to achieve great results for clients. As a Financial Reporting Associate within the Global Funds Services team, you will be involved in building ... analytical, prioritization, organizational, and time management skills + Excellent customer service skills coupled with excellent verbal and written communication… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …aptitude, experience as a service desk supervisor and a desire to "own" customer incidents and requests to resolution . The Full-Time Service Desk Supervisor ... desk agents, serves as a technical escalate point of contact, and provides customer support, service and technical support through analysis and problem solving 100%… more
- US Foods (Seabrook, NH)
- …Process incoming orders; receive, evaluate, and respond to written or telephoned customer inquiries in a timely manner. Work within established guidelines in order ... achieve the objectives of the service agreement consistent with customer expectations, company policy and profit and quality requirements....up to Sales Coordinator roles. **BECOME A US FOODS(R) ASSOCIATE !** Ready to build a career with a company… more
- Omni Hotels (Boston, MA)
- …staff, ensuring maximum Front Office operating efficiency. Managing and problem-solving associate and guest issues while remaining professional at all times. ... meetings. * Prepare and submit accurate and timely payroll data. * Conduct associate performance reviews. * Oversee the scheduling process for your specific areas of… more
- Sedgwick (Boston, MA)
- …professional liability, error and omissions, and complex liability claims; to provide resolution of highly complex nature and/or severe injury claims; to coordinate ... and to manage the total claim costs while providing high levels of customer service. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Analyzes and processes complex or… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …group of smaller accounts including client service and problem resolution , service enhancement and expansion, new business development, operational effectiveness, ... to an assigned account including client service and problem resolution , service enhancement and expansion, new business development, operational effectiveness,… more