- Michaels (Richmond, VA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - RICHMOND-WHITE OAK, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Richmond, VA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to...invest in their work every day represent a significant part of our culture - and our success and ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Capital One (Richmond, VA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... functionality expected by small business and commercial entities. As part of the Strategic Customer Development team,...seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where… more
- Capital One (Richmond, VA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Leadership: Represent the company externally and contribute to industry best practices. + Customer -Centric Focus: Be part of a team dedicated to empowering… more
- Capital One (Richmond, VA)
- Senior Business Manager , Effortless Customer Experiences **Drive the Customer Experience Analytics Strategy for Retail Bank.** This is a unique ... design, implementation, and analysis of the Retail Bank's entire Customer Experience (CX) measurement system. Your expertise...pay at the time of this posting. Salaries for part -time roles will be prorated based upon the agreed… more
- American Pest (Richmond, VA)
- …American Pest is currently looking for a true "Service Leader" to take the role of Customer Service Manager out of our Richmond office to lead a new, growing ... + Opportunities for advancement What You'll Do As a Customer Service Manager with American Pest, you'll...ability to work onsite 5 days per week + Experience leading teams in high-volume customer environments… more
- Capital One (Richmond, VA)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM) certification + 2+ years of experience...pay at the time of this posting. Salaries for part -time roles will be prorated based upon the agreed… more
- Capital One (Richmond, VA)
- Manager , Process Management - Customer Resiliency, Recoveries Team (Hybrid) **Do you get excited about process management and creative problem solving?** We are ... a highly skilled and proactive ** Manager , Process Manager ** to support our Customer Resiliency, Recoveries...product **** **Basic Qualifications:** + Bachelor's Degree or Military experience + At least 5 years of experience… more
- UKG (Richmond, VA)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- UKG (Richmond, VA)
- …expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise ... modules. **Preferred Qualifications:** * Proven track record of building and growing customer relationships in an Enterprise territory. * Experience building… more
- ISC2 (Richmond, VA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Richmond, VA)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- AutoZone, Inc. (Richmond, VA)
- …sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience . Join a vibrant team dedicated to reaching ... team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to… more
- maurices (Midlothian, VA)
- …values. Ready to apply? We currently have an opportunity for a Retail Assistant Manager - Part -Time/Full-Time to join our team located at our Store ... in our business. What you'll do: This Assistant Store Manager ( part -time and full-time) assists in the...least 18 years of age * 1 year of customer service experience required. Supervisory experience… more
- Public Storage (Richmond, VA)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... + Auditing cash drawers and making bank deposits are part of the daily business + We help keep...exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of… more
- Capital One (Richmond, VA)
- …will also take on other projects in the digital platform space, supporting customer experience and front end platform teams. **General Responsibilities:** + ... Business Manager - Experience Platform Analytics (XPA)...central responsibility is to own and build insights from customer sentiment data: you will partner with product &… more
- Capital One (Richmond, VA)
- Manager , Product Management - Enterprise Product & Experience Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Newell Brands (Richmond, VA)
- …you can be your best, every day. **Job Overview** Support the Store Manager in executing the following roles and responsibilities to deliver an exceptional employee ... and guest experience and drive...Guest communication, and Grass Roots Marketing. + Build lasting customer relationships to enhance loyalty. + Maintain store appearance… more
- Capital One (Richmond, VA)
- Sr. Manager , Product Management, Associate Mobile Experience Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... digital revolution transforms our society and our industry. **About the Team** As a Sr. Manager , Product on the Associate Experience team, you will be at the… more