- TEKsystems (Richmond, VA)
- …to prepare and coordinate the completion of agency MOUs, to generate help desk tickets and forward service requests to IT suppliers, to monitor open tickets, ... on Microsoft Office applications, including Office 365 email and Outlook Description: The Help Desk Analyst is responsible for assisting and providing technical … more
- Vaco (Richmond, VA)
- …and technology organizations. The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in ... multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in...Level 1 Call Center Agent will be responsible to support customers from our 24x7 call center. This person… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for a Help Desk to support the US Courts. **Responsibilities** Establishes and maintains smooth operation of computer ... USD $78,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5405/ help - desk -technical- support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5405_… more
- Insight Global (Richmond, VA)
- Job Description A local state agency is looking for an IT Help Desk candidate who is responsible for creating, updating, and resolving level I incidents and ... crucial to the agency's Service Delivery. Analysts for the IT Help Desk are further...for triaging and escalating high-priority incidents to the applicable support team. The pay rate for this role is… more
- GovCIO (Richmond, VA)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5410/ help - desk -technical- support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... GovCIO is currently hiring for a Customer Service Technical Support .This position is fully remote. **Responsibilities** + Receives, comprehends, provides,… more
- Rocket Software (Richmond, VA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle and ... in maintaining corporate governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales transactions in the most… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst to support the US Courts. **Responsibilities** Provides technical support for computers ... cables, and connectors. Provides personal computer, hardware, and software support . Installs, services, and repairs personal computers and installs attendant… more
- Ensono (Richmond, VA)
- …the benefit of IT systems while mentoring team members with client support . Position reports to Manager Information Technology, Info Sys. Key Areas of Focus for ... the stability, integrity, and efficient operation of information systems that support core organizational functions and clients. This is achieved by monitoring,… more
- NTT America Solutions, Inc. (Richmond, VA)
- …a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, ... resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity.… more
- SAIC (Richmond, VA)
- …The Cybersecurity Specialist performs a critical role ensuring the technology supporting IT support processes and workflows are working effectively, reliably, ... attention to detail and organizational skills + Excellent communications skills, help desk experience preferred. + ITIL certification preferred (Foundation… more
- SHI (Richmond, VA)
- …The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends, ... proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely...17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst/SharePoint Administrator to support the US Courts. **Responsibilities** Provides installation, ... isolation. May supervise telecommunications technicians, outside contractors providing technical support and media production services. + Responsible for engineering… more
- GovCIO (Richmond, VA)
- …established schedules. Performs first- and/or second-level problem determination (first level is help desk ). Interfaces with users and/or network vendors. + ... **Overview** GovCIO is currently hiring for a Systems Application Analyst to support the US Courts. **Responsibilities** Monitors, controls, and isolates problems in… more
- Lincoln Financial Group (Richmond, VA)
- …access and support to the entire Lincoln enterprise. As a part of this IT Security Identity team, this specialist will help to ensure the rest of the ... + Acts as an escalation point for security problems not resolved by the IT Service Desk . + Uses problem solving methodology for decision making and follow up +… more
- Eliassen Group (Richmond, VA)
- …and cloud-based systems. The Senior Database Administrator handles technical escalations from help desk staff and supports our employees and contractors with ... challenging problems quickly. You will be responsible for DBA support and SQL development for both on-premises data center...will get their hands dirty and jump in and help the team- of currently 3 other Database developers… more
- Fujifilm (Richmond, VA)
- …concepts, the difference between the two, and Fuji's best practice guidelines. Help develop and maintain upgrade documentation for the overall process and versions. ... timely and accurate technical documentation to MI Upgrade teams. + Provide technical support to customer base via telephone and on-site visits when necessary. +… more
- Stellar Innovations (Richmond, VA)
- …Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting ... Veteran-Owned Small Disadvantaged Business. SIS provides Professional Services & Information Technology Support and is fast emerging as an innovator with a record of… more
- Prime Therapeutics (Richmond, VA)
- Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every ... to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the licensing… more