- Concentrix (Richmond, VA)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- CARMAX (Richmond, VA)
- …a must! Qualifications and Requirements . Minimum of 2-3 years of technical support and customer service experience in a high-volume call center ... internal CarMax associates. This position is 100% phone support with strong customer service ...supported software, hardware, and computing platforms. . Provide one-on-one support to customers at all levels of technical… more
- TEKsystems (Richmond, VA)
- …Windows, Hardware, Ticketing system, Microsoft office, Windows 10, Desktop, Active directory, Customer service , Technical support , Imaging, Deployment, ... Description * Provide second tier technical support resolving incidents for users...hardware and software. * Serves as escalation point for Service Desk staff. Provides in-depth analysis and problem solving… more
- Confluent (Richmond, VA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Richmond, VA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Mitsubishi Chemical Group (Richmond, VA)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Verint Systems, Inc. (Richmond, VA)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Lumen (Richmond, VA)
- …as we digitally connect the world and shape the future. **The Role** The Operations Technical Support 1 ( Service Desk Analyst) is responsible for providing ... Tier 1 IT Service Desk Support in a customer focused, team oriented, support environment. Tier 1 IT Service Desk Support includes customer … more
- TEKsystems (Richmond, VA)
- …month contract, could be extended A Day in the Role: * Provide second tier technical support resolving incidents for users in all aspects of end-user computing ... service quality. Must haves: + Multiple years of technical experience in a help desk, technical ...networking, printers, file sharing, Citrix and VDIs. + Strong customer -facing experience and ability to provide support … more
- Rocket Software (Richmond, VA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Trellix (Richmond, VA)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- … desk agents, serves as a technical escalate point of contact, and provides customer support , service and technical support through analysis ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, experience... service delivery demands. The Technical service desk supervisor will create tickets, support … more
- Highmark Health (Richmond, VA)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- General Motors (Richmond, VA)
- …to that location three times a week, at minimum. **The Role** As a Technical Enablement Strategist on the Marketing Applied Sciences (MAS) team, you will play a ... contributor role requires a combination of strategic thinking, industry expertise, technical knowledge, and business acumen to develop cross-functional platforms and… more
- Veracity Consulting Group (Glen Allen, VA)
- …senior leader of the project delivery and solution delivery team including: + Support implementation workshops to gather business/ technical agile user stories + ... on the delivery of ServiceNow solutions for HR and/or CSM + Ensuring technical deliverables to Customer Delivery and customers are complete, consistent, high… more
- Philips (Richmond, VA)
- …for customer relationship management through the effective application of technical knowledge to install/implement, service , test, and troubleshoot complex ... real time patient data requirements. **Your role:** + Provide technical recommendations that best suit the environment based on...service offerings; actively support to implement service strategies to achieve customer loyalty. +… more
- Deloitte (Richmond, VA)
- Vlocity CPQ / Salesforce Industries CPQ Technical Lead (Specialist Senior) Customer & Marketing is creating a new model for a new age-we're an agency and a ... on June 28, 2024. Work you'll do As a Technical Lead you will be responsible for leading a...unit testing and code reviews + Provide Salesforce Application Support for Defect Fixes and Configuration support … more
- Capital One (Richmond, VA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Director, Technical Program Management - Capital One Software (Remote)...One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology… more
- NiSource (Chester, VA)
- **Introduction** The Technical Trainer plans, prepares and delivers training programs to meet the development needs of the M&R employees. Provides quality, timely ... Builds and maintains working relationships with operations, construction, engineering, customer operations, etc. while meeting their business needs. Assess course… more
- Confluent (Richmond, VA)
- …market-facing technical materials that effectively showcase our Apache Flink service . You will collaborate closely with our Apache Flink product marketing, ... Connects Us. **About the Role:** Confluent is looking for an experienced technical resource with software development and stream processing experience to help drive… more