- Fifth Third Bank, NA (Grand Rapids, MI)
- …able and willing to learn about Bank products and services. + Good problem solving skills. Consumer Contact Center Professional I At Fifth Third, we ... types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Handles customer calls in a professional , courteous manner. + Provides accurate information to the customer. Explains… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …ensuring attainment of company commitments. Provides solutions on multiple consumer products including equity, unsecured, auto, and credit card, utilizing ... third-party vendor services for the purpose of improving customer contact and overall account resolution + Employ conflict management...management skills + Ability to work in a Call Center environment + Basic mathematical and analytical skills +… more
- Fifth Third Bank, NA (Jenison, MI)
- …to enlist help as needed. + Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. + ... Handle consumer and business customer problems with professionalism, directing more...ability to perform advanced math functions. + Work involves contact with the public, necessitating the ability to present… more