- Robert Half Technology (Madison, WI)
- Description Overview The Senior Help Desk Technician provides advanced technical support to end users across a mixed remote and on-site environment. This ... role handles escalated issues, maintains support standards, and assists with the stability and performance of end-user systems. The position requires regular on-site work for hands-on troubleshooting, hardware support, and collaboration with internal teams.… more
- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …related field preferred + 6+ years of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team leadership experience ... + ITIL Foundation certification + USACE IT environment familiarity + Help desk management system expertise (ServiceNow, etc.) **Compensation Ranges**… more