- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support,Troubleshooting **Certifications:** ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS Transform technology into opportunity as a… more
- SAIC (Washington, DC)
- …users for complex issues regarding response and resolution. Escalation point for Junior and Mid - level desk side engineers. Ability to act independently in a ... Support: + Lead junior, mid , and senior level techs as needed, provide expertise to help...with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- Belay Technologies (Annapolis Junction, MD)
- …join a dynamic, fast-paced watch center supporting 24x7 operations. In this mission-essential help desk role, you will maintain the customer's computers and ... a finalist in 2021! Belay Technologies is seeking a Mid SIGDEV Analyst to join our intel team. Come...(U) The contract has a current opening for a Level 2 SIGINT Development (SIGDEV) Analyst. You will provide… more
- Serco (Washington, DC)
- **Position Description** We're seeking a dynamic and experienced mid - level , Test and Evaluation (T&E) Business Management Analyst to join Serco's Amphibious Ship ... characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/67555/ mid - level %2c-test-and-evaluation-%28t%26e%29-business-management-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?**… more
- Belay Technologies (Annapolis Junction, MD)
- …troubleshoot, and document network connectivity and performance issues. + Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and ... document network connectivity and performance issues + Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem...Nifi is helpful + CWIP Certification Compliance with IAT Level I is required. (ie security+) Candidates are desired… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... resolution of problems. Provides support for the escalation and communication of status to management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages… more
- Serco (Alexandria, VA)
- …employer and multiemployer pension plans. Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard-earned ... screens, scripts, and procedures + Have familiarity with and help support the promotion of PBGC services + Address...requiring a customized communication solution or information and assisting Level 1 and Level 2. + Previous… more
- Stratus Solutions (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * ... they need to fulfill their true potential. As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- SAIC (Washington, DC)
- …and upgrades, and general troubleshooting and problem resolution. + Escalation point for Junior and Mid - level desk side engineers. + Must be able to manager ... manner. + Lead junior, mid , and senior level techs, provide expertise to help solve...with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- American Humane (Washington, DC)
- …and effective animal welfare organization in the nation. Position summary : Help Desk Specialist is responsible for supporting ongoing, mission critical ... to the IT Manager. Responsibilities : + Provide first level support to the end-users on hardware, software and...solution. + Responsible for monitoring, opening, tracking, and closing Help Desk tickets via ticketing system. +… more
- NuAxis Innovations (Washington, DC)
- …loading. + Must possess functional hardware troubleshooting skills and at least mid - level Windows 7/Windows 10 experience. + Experience in configuring and ... Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and… more
- CACI International (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... System Administrator to join our team. **Responsibilities:** As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …and Annapolis Junction, Maryland locations. This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain optimal posture ... Range: $74,469.00 - $105,000.00 Security Clearance: TS/SCI with Poly Level of Experience: Mid HI This opportunity...for up to two weeks per occurrence. The OST Help Desk is operational 24 hours a… more
- Palo Alto Networks (Washington, DC)
- …that impacts our lives in the digital age. **Your Impact** + Perform high- level sales planning, leading to accurate forecasting of the business + Generate volume ... In close partnership with your Systems Engineer, you'll demonstrate mid -market account selling strategies into a mix of install...sales specialists, the services team, sales ops (including deal desk and the response team), and others + Stay… more
- National Credit Union Administration (Alexandria, VA)
- …and maintaining web-based applications; Modifies existing applications when required and resolves help desk reported issues as needed. Design and implement ... 2023 best places to work in the Federal government ( mid -size agencies). This position is at the National Credit...to be filled. All applicants applying for the CU-13 level must have at least one full year of… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …and applying security patches + Providing IT break/fix support including Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... - Bachelor's degree in a technical field, and 5 years of relevant experience Mid Level - Bachelor's degree in a technical field, and 10 years of relevant… more
- DCCA (Fort Meade, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... DCCA is looking for TS/SCI w/Polygraph cleared Junior to Mid - Level Systems Administrators with Linux and Windows...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. From… more
- Defense Information Systems Agency (Washington, DC)
- …hardware and software problems on secure and non-secure computer platforms AND providing help desk support for integrated systems or configuration related issues ... that are tailored to meet customer needs. Oral Communication - Briefing mid - level management and IT staff on the status of information technology systems,… more