- TEKsystems (Catonsville, MD)
- Description: The Service Desk Technician has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... troubleshooting to triage and/or resolve issues. Experience: + 1-2 years of IT service desk / IT call center experience + 1-2 years of experience working with… more
- General Dynamics Information Technology (Washington, DC)
- …DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service and quick ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We...Top Secret\DOE Q * Location: On Customer Site, This service desk is 24/7/365, shift work may… more
- General Dynamics Information Technology (Washington, DC)
- …are willing to work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class ... of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall… more
- Excentium (Falls Church, VA)
- … ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small business ... Help Desk Technician Summary Title:Help Desk...Help Desk Technician Summary Title:Help Desk Technician...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- NuAxis Innovations (Vienna, VA)
- …** for a Part-Time position. **Job Summary:** The Help Desk Support Technician provides front-line Service Desk functions and activities. Acting as ... **Help Desk Support Technician Intern** Location **Vienna,...associate degree preferred **Experience:** 1-2 years of experience in service desk environment. **Knowledge Requirements:** + Understanding… more
- General Dynamics Information Technology (Washington, DC)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - DAY SHIFT Transform technology into opportunity as a ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting **Certifications:** Security+,...Help Desk Technician with GDIT. A career in… more
- Gama-1 Technologies (Silver Spring, MD)
- …without notice. Basic Qualifications + 2 years of experience working in an IT Service Desk environment + Extensive support of MS Windows-based OS, including ... to manage and track incidents) + Basic knowledge of ITIL, Service Desk metrics/SLAs, and mobile device support Work authorization/security clearance requirements… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support **Certifications:** ... people are our differentiator. We are seeking a customer service centered Service Desk Specialist...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- American Bankers Association (Washington, DC)
- …Culture Award_ and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer...resolution. + Escalate incidents with accurate documentation to suitable technician , when required. + Create and maintain knowledge documents.… more
- General Dynamics Information Technology (Bethesda, MD)
- …patience + **Position hours: M-F, staggered start times** + **Day-to-day Help Desk Technician - responsibilities** + Provide, polite, professional, responsive ... Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career in enterprise IT… more
- HTC Global Services Inc (Bethesda, MD)
- …a variety of other perks. Job Description: We are seeking a temporary Help Desk Technician to offer technical support and assistance related to computer systems, ... over the phone and in person. Additionally, the help desk technician will respond to customer inquiries...monitors, docking stations, laptops, and printers as directed by service request tickets, ensuring accurate asset tracking. + Assist… more
- Global Resource Solutions (Washington, DC)
- …motivated, detail orientated, and talented individual for the position of Help Desk Specialist II. Job Description: Summary: The Help Desk Specialist ... position and certification requirements outlined in DoD Directives 8570.01-Mfor Information Assurance Technician Level 2 within 6 months of the date of hire.… more
- Insight Global (Washington, DC)
- Job Description An employer is looking for a Helpdesk Technician to sit in SW Washington DC in support of a large government healthcare contract. The candidate will ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. To join our team of outstanding professionals, ... apply today! **Responsibilities** Provides training and desk -side support to assist our government client in achieving a high level of proficiency in utilizing… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... **Account Management Technician I** **Who is Epsilon:** Epsilon is an...monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point… more
- SAIC (Fort Meade, MD)
- …Air Force and Combatant Commands Business Group of SAIC is seeking a Field Service Technician to support a transformational infrastructure program for DCSA. SAIC ... devices, and network interface devices. - In coordination with desk side support and service desk...**Qualifications** **Required Qualifications:** It is required that the Field Service Technician have the following qualifications: +… more
- Glory Global Solutions (Washington, DC)
- Field Service Technician 2nd Shift - Washington, DC City/State Washington, DC Location United States/Field based Department Service - Field Service Apply ... the future of business transformation. ROLE PURPOSEAs a Field Service Technician , you are the face of...this position is not intended for IT or help desk professionals. REQUIRED SKILLS AND COMPETENCIES * A company… more
- SAIC (Rockville, MD)
- …work on the development of processes and documentation to improve the ability of the service desk to detect and resolve problems across HHS and partner sites. ... **Description** **SAIC is hiring a Deskside Support Technician to support HHS in Washington, DC.** **Job...Suite, Antivirus and Malware protection. + Document incident and service catalog work in ServiceNow tickets, thoroughly and clearly… more
- TekSynap (Silver Spring, MD)
- …join our team supporting the FDA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for 22,000 users ... Research questions using available information resources, including an IT Help Desk knowledge base. + Install, configure, troubleshoot, diagnose, and repair… more
- CACI International (Washington, DC)
- End User Support Technician - Mid level Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... **The Opportunity:** CACI is seeking an End User Support Technician to join our team supporting Department of Homeland...and contractor staff, requiring the highest level of customer service and technical proficiency. You will be responsible for… more