- Under Armour, Inc. (Albany, NY)
- Quality Assurance Manager - Customer Service **Quality Assurance Manager - Customer Service ** **Values & Innovation** At Under Armour, we are ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) … more
- Hannaford (Troy, NY)
- …Promote customer goodwill by role modeling and providing high standards in customer service . * Treat all associates with fairness, dignity, and respect. ... established department standard practices. * Manage work schedules to effectively maintain customer service standards and meet associates' personal needs. *… more
- Hannaford (Red Hook, NY)
- …and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, ... being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end...other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum… more
- Burlington (Colonie, NY)
- … Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading ... a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the...day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide… more
- Price Chopper (Catskill, NY)
- …Must be at least 18 years of age. Strong communication skills. Exceptional customer service skills. Strong organizational skills and ability to multi-task. ... clean work area at all times. Responsible for supervising the Guest Service area. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Include the following. Other duties may… more
- Walgreens (Kingston, NY)
- …solutions that exceed customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer ... a positive customer experience. Models and shares customer service best practices. + Monitors ...feedback, creating awareness to the business, and improving service metrics. **Operations** + Shadows Store Manager ,… more
- WestRock Company (Albany, NY)
- …needed * Schedules are often dictated by customer requirements * Report to regional service manager daily * Conduct an exit interview with customer prior ... with appropriate persons for issue resolution, ie account manager , customer , regional service manager , engineering, etc * Complete expense reports at the… more
- Public Consulting Group (Albany, NY)
- …and corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for ... Management + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience… more
- Extra Space Storage (Albany, NY)
- …or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, Hospitality and Hotel, ... As a **Store Manager ** , you will have the opportunity to...Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH… more
- Michaels (Albany, NY)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - ALBANY, NY Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- Dunkin (Milan, NY)
- …priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great ... fast food/quick service restaurant experience required + Top-notch customer service skills + Strong verbal and written communication skills + Excellent… more
- Dunkin (Albany, NY)
- …priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great ... fast food/quick service restaurant experience required + Top-notch customer service skills + Strong verbal and written communication skills + Excellent… more
- Suburban Propane (Kingston, NY)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer -focused and business-oriented to achieve ... on the Company. Reporting directly to the (Region) General Manager , you will be primarily responsible for planning and...leadership through coaching and mentoring with a focus on customer service **As part of our pre-employment… more
- Whole Foods Market (Albany, NY)
- …duties required in the department. Job Responsibilities: + Models and delivers outstanding customer service . + Sets and achieves the highest standards of retail ... positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times....expense and labor targets. + Follows through on all customer questions and requests; resolves concerns as needed. +… more
- HomeSafe Alliance (Albany, NY)
- …with the Director of Customer Experience to implement changes that enhance Customer Service procedures and systems. + Act as a subject matter expert, ... **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is...+ Plan, supervise, and evaluate the workflow of the customer service team. + Coordinate work activities… more
- Mirabito Energy Products (Castleton-On-Hudson, NY)
- …MANAGEMENT RESPONSIBILITIES- include and are not limited to: + Work with our HVAC Customer Service Team to oversee and coordinate completion of all Service ... JOB DESCRIPTION Position: HVAC Service /Installation Manager Reports to: HVAC ...and increase efficiencies. + Work closely with Sales Specialists, Customer Service Team, and Field Teams on… more
- Eliassen Group (Albany, NY)
- …comes to strong communication skills, and you understand the importance of internal customer service . These talents are vital to growing relationships with our ... ** Customer Lifecycle Marketing Campaign Manager ** **Anywhere** **Type:** Contract **Category:** Data **Industry:** Insurance **Workplace Type:** Remote… more
- Ryder System (Albany, NY)
- …the Retail Industry + Largest Electric Truck Footprint in the US **Summary** The Customer Engagement Manager (CEM) position is responsible for the management of ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full- Service Lease,… more
- Verint Systems, Inc. (Albany, NY)
- …meetings in the afternoon, etc. + Ability to effectively and successfully handle customer service issues and conflict situations + Bilingual + Successful ... Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number… more
- Philips (Latham, NY)
- …drawings and specifications. + Exceptional written and verbal communication, presentation, customer service and conflict resolution skills. Experience with MS ... Your role as a Customer Project Manager will be to manage multiple imaging systems implementations that vary in scope, size, and complexity. Projects can include… more