- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Senior Customer Service representative is responsible for providing leadership and coaching a team of Customer Service Agents, with the goal ... + Perform regular monitoring of calls and provide coaching and feedback to customer service representative staff. + Perform tasks to assure service … more
- New York State Civil Service (Albany, NY)
- …dealing with the general public in a sales or consumer/ customer service or problem resolution capacity.* Consumer Frauds Representative Trainee 1 (PEF ... dealing with the general public in a sales or consumer/ customer service or problem resolution capacity. *...Department of Civil Service Eligible list for Senior Consumer Frauds Representative . OREligible for a… more
- Molina Healthcare (Albany, NY)
- …healthcare policies and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** + Under general supervision, responsible ... provider issues that may cross departmental lines and involve Senior Leadership. + Serves as a subject matter expert...healthcare setting. **Required Experience** + 3 - 5 years customer service , provider service , or… more
- Cardinal Health (Albany, NY)
- …administration, customer orders, and problem resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for ... **_What Customer Service Operations contributes to Cardinal...in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health… more
- Cardinal Health (Albany, NY)
- …business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer … more
- Cardinal Health (Albany, NY)
- …in problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II, Customer Service Operations is responsible ... **_What Customer Service Operations contributes to Cardinal...instruction on new assignments + Consults with supervisors or senior peers on complex and unusual problems **Anticipated hourly… more
- Cardinal Health (Albany, NY)
- …issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- Molina Healthcare (Albany, NY)
- …Molina healthcare policies and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** This role serves as the primary ... policies and procedures while achieving the highest level of customer service . + Conducts regular provider site...they arise, making an assessment when escalation to a Senior Representative , Supervisor, or another Molina department… more
- Cargill (Albany, NY)
- …occasional weekeneds Preferred Quaifications + Sales + Animal experience and nutrition + Customer service Equal Opportunity Employer, including Disability/Vet ... road safety salt and Cargill joint ventures. **Job Purpose and Impact** The Sales Representative I will participate in face-to- face and remote selling to our new… more
- Capital One (Albany, NY)
- …robust pipeline of new sales opportunities, and cultivating complex external relationships. The Senior Manager will act as the lead representative to identify ... Senior Principal Relationship and Business Development Manager (Remote-Eligible) We are currently looking for a Senior Principal Relationship and Business… more
- Albany Medical Center (Albany, NY)
- …contract interpretation including Authorization Requirements and Setting of Care + Proven customer service skill with ability to exceed expectations + Ability ... environment. The PASED is a hybrid position combining the Patient Access Representative position and the Health Unit Coordinator position. The position includes but… more
- SolomonEdwards (Albany, NY)
- **About Us** SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and ... and collaborative individuals who can help us deliver exceptional client service . For more information, visit **SolomonEdwards** **Position Summary:** We are seeking… more
- Oracle (Albany, NY)
- …OCI (Oracle Cloud) AI Infrastructure Innovation team is seeking a Senior Principal Performance Engineer to lead end-to-end performance strategy and engineering ... layers. Establish KPIs and benchmarking methodologies; build and maintain representative workloads and reproducible benchmarks. Drive systemic improvements to … more
- Medtronic (Albany, NY)
- …support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives. + Represents Medtronic CAS during ablations procedures ... experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …+ Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service . + Demonstrates better than average understanding of military ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an advanced ability to… more
- Lumen (Albany, NY)
- …**The Role** Provide technical direction and definition of Lumen's Network as a Service (NaaS) implementation across a broad range of network and applications. This ... development methodologies. This role will serve as a primary representative for a product's implementation on the network automation...external consumers to align to the Network as a Service vision and methodology. Will be expected to contribute… more
- Wolters Kluwer (Colonie, NY)
- …needs + Win support for process and performance improvement plans related to customer success, product development, and service improvements based on strategic ... month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy and… more
- Everon (Albany, NY)
- …and access control systems while working under close supervision of a more senior technician or supervisor. Essential Functions * Assist the Banking / ATM ... * Must be able to work the hours of service for start and completion of ATM service...timely manner. * Completes other projects to manager and customer satisfaction, as assigned. Required Competencies * Have a… more
- Ryder System (Albany, NY)
- …relationships with operations, sales, central support, leadership, and customers. Ensure superior customer service and assist with renewal business + Leads and ... handling individual liability, property, and cargo claim. This position reports to the Senior Director of Claims and requires little supervision and is considered a… more
- Owens & Minor (Albany, NY)
- …with Regional and Corporate Operations Leaders to design and develop total customer solutions-bringing together sales, service and operations. + Leads engagement ... the corporate decision-making and direction-setting process as part of the sales senior management team (new service options, pricing strategies, manufacturer… more